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September 2024 by Pavel Petrovskyi
Bad staff, stealing things and clothes from the rooms. We left for a few hours and someone got into the room and stole my Nikes.
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August 2024 by BL Weeks
We stayed here twice. When we landed and when we were taking off. I have always liked Shilo.
I booked in June.
We got our rental car, plugged in Shilo and headed towards where it directed us.
When navigation told us we were there, there was no Shilo sign and it was dark. I coukd not see the signature look of the Shilo. And once navigation thought we arrived, it erased the search. We wound up parking at a Plaid Pantry and calling for directions. It turns out that between my booking and our arrival they changed names to Sojourn. They should have contacted folks, who had reservations, and let them know of the name change. This would have avoided a lot of late night stress for travelers.
After we arrived, all was well. We had nice sized ADA rooms on the first floor. Staff was kind and helpful. Room was clean.
Good place start begin and end a trip!
Food & drinks: Don't waste your time trying to go to the Shari's on the corner. They were horrible.
Noteworthy details: Need to contact guests who registered under the Shilo name and let them know of the name change. Navigation will bring them to entrance at the road, but signs all say Sojourn now. Can be very confusing and frustrating to tired travelers.
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August 2024 by Roberta Anderson
First thing its technically not the Shilo anymore so we were a bit confused trying to find it after booking online.. our room wasnt ready at 7:30 pm but we were upgraded to a better room so that was okay. Ice machine was down.. pool and restaurant are being renovated so that was not accessible. Roomie was disappointed because when he booked the room they advertised the pool and sauna area and "city view". All in all it was a decent room with a good price so I personally have no complaints.
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August 2024 by Larry P
Sofa bed did not have any sheets on it. Phone in room didn't work to call front desk to ask for said sheets, used my cell to call and they said I had to come grab them from the front desk... Not great service at all. The rooms were spacious but very outdated like early 90s. Sketchy vibes there.
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August 2024 by Laymon Tunstall
It was great. Service topped by none.
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August 2024 by Jeremy Duckworth
They booked us then told us they had no rooms
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August 2024 by Douglas MacArthur
SHILO Inn is rebranded as Sojourn Inn
Rooms: Spacious suite
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August 2024 by Wayne Chang
The people really work hard to keep the place in shape.
Rooms: Rooms are really big
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August 2024 by John Sanchez
Very nice place I like it
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August 2024 by Brittany Munsen
Advertises free breakfast and a pool but there are neither
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August 2024 by Natasha Oni
Bed are ok. Floors need to be redone stain walls.
I went and asked the front desk if they have a place to do laundry. The lady said yes down the hall. I kindly said thank you, then went the opposite way to grab my big bags of clothes. Then, I walked back through. Started both washers to then start to walk out and see temporarily out of service on the fricken dryer!!!!!!!!! I walked up and asked if they were out of order she with a smile, said yes. I said it would have been great to know before I started the washer!!!!!!! So so frustrated.
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August 2024 by Samuel Rose
The door had clearly been kicked in before and was just repaired somewhat. Did not feel very safe or secure. There were mystery stains all over the carpets and it was fraying in many spots. There were mystery stains on some of the furniture. There was an open hole in the bathroom wall. Bed was comfortable enough. Nice location near the airport, but that's about all you pay for. I would recommend staying elsewhere unless you're in a pinch.
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July 2024 by Donna Webster
The room was very clean. Older beds but decent enough. The room was a suite and included extra space, refrigerator, microwave, and nice TV. The bathroom was very clean, but the fan did not work.
Rooms: Read above
Nearby activities: Near Airport and close to OHSU . Walking trails nearby. Easy to get to downtown Portland.
Food & drinks: Restaurant on site. Good sandwich choices.
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July 2024 by Shawn Bibb
This has the potential to be a wonderful hotel. The rooms are big and have some great amenities. I would have given this hotel a higher rating if almost every amenity was not out of order. No pool available, the workout equipment unavailable. The ice machine out of order and the elevator out of order. The restaurant does not open until 3 PM and there are no vending machines with snacks. I was there 5 nights and housekeeping never came in my room to refresh anything. There was only 1 towel in the room and the coffee creamer and sweetener was hard as a rock. Do better Shilo do better!
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July 2024 by kelley fowler
Wonderful staff. Very helpful. Got a great room. Joel was wonderful. He came as soon as I called and had to circle around cause I wasn't to the pick up area yet. Definitely recommend this place. Great location from airport also.
