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October 2023 by LJ H (L.J.H)
I usually order from another location, but they were out of the specific base for 2 of the colors I was ordering for a kitchen that was already prepped.Got an email notification that my order was ready, and headed in the next day.Turns out it wasn't.Took what was ready & told to come back later.Come back a few days later. They have it, but now need the card to make a new charge that I didn't bring because I've *never* needed it for any prior online SW order including the batch I picked up last week that was supposed to include the item in question.I finally gave up and decided I'll just order from my usual store that I can count on having the order ready when they notify me as such. Nothing against the employees but this location is simply too disorganized to be worth my while.If my closest store wasn't so great, I'd be done with SW altogether.
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July 2023 by Saundra Bihn
Beach cabin! Heavy wear factor on the paint due to constant wind blowing with partials of sand. The lady at the S-W store suggested stain! Lasts much longer than regular paint! Thanks again!
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July 2023 by abi angarica
Thank you Steven!!!! I got the run around from other Sherwin-Williams Paint Stores and Steven went over and beyond to fix the matter. Thank you Steven!
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May 2023 by Cassi Hau
Super friendly and knowledgeable sales associates who go the extra mile in service and walk around the store with you, happy to answer your countless questions. By registering in their system (free) you enjoy discounts on all purchases too. I went twice in a weekend and had great experiences.
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March 2023 by Julia E Correa
Very courteous, helpful store clerk, took great care to provide the best customer service. ?
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January 2023 by Vince Gonor
Really helpful sales associates. I am partially color blind and I can trust their input so I don't bring the wrong color home.
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June 2022 by International Traveler
good service as always been coming here for over 20 yrs
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March 2022 by Tamara Liebig
Id like to tell you the name of the gal that helped me but its not on the reciept, i went to buy paint this morning and was greeted by a very nice young lady whom helped me get the paint i wanted and even surprised me with a savings. I mean who dosent love that I always get great service at this location. I had also stopped by the night before and the gentleman working let me take a sample square home to see if that was the color i wanted. you guys are awesome. this was at your Divison store 708615. thanks for always giving great service.
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February 2022 by Betty Marie
Worst paint store experience ever. The person working was very rude and short with us. Told us there was a paint shortage so he probably couldn’t help us with whatever we needed. We already had the colors picked out and were told they don’t do samples. Asked to buy a single gallon instead just to test a color on our house and were told that wasn’t worth their time.
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December 2021 by Amy Pdx
Totally unprofessional! Employee encourages customer not to wear mask. Another three customers came in not wearing a masks. As I’m checking out all four customers behind me in this extremely small store not wearing masks. I asked the employee if they require masks and he said yes. They just don’t enforce it. I didn’t appreciate their lack of respect and safety and will be going to Lowe’s for my paint instead.
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October 2021 by Edward Ortiz
bad bad bad service. I was attended by a person who seemed to want to hit me ... and this time I bought only 5 gallons of paint and some other things and put the 5 gallons in a box and still looking at how difficult it was to enter the store because of a break in my foot and without another Client to attend could not at least ask if he could help ... I can say that I prefer to go to different paint companies and I also heard that from painters that I know too. ... ?????
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September 2021 by T B
Doesn’t accept returns in products purchased at other sherwin stores. Smh :/
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September 2021 by Lucinda Tuttle
Went to store at 8:00 am when they were supposed to be open and others were waiting - professional painters . We waited but they didn't open. No one was there. We left and came back and they were still closed. Totally unprofessional and inconvenient. I finally went back at 9:30 am and they were open. Found some paint I liked and it was $90.00 a gallen. I left the store empty handed. I will go to Home Depot to get my paint.
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August 2021 by Olivia L.
When I needed gallons of paint for my project at our Condominium so my Darling Husband and myself drove to this Sherwin-Williams Paint Store on Southeast Division Street. I remembered the exact Green hue and was able to locate the corresponding paint chip (card with that same hue) at the back of this store. We picked out two of the smaller foam paintbrushes, and a polyester 1" paint brush from the selection on the wall to the right of the front counter where the register is. We were the only customers in the store when we arrived. We waited a few minutes for the paint shaker/ mixers to finish. The Orange paint that I was using to touch up one of my projects was available as well. It's named "Laughing Orange." The one Clerk was able to multitask and answered the store phone that was ringing after he found a gallon of paint to use as a base in our Green hued gallon. We were also able to get a 25% discount on our two gallons of paint. We were asked if we wanted a box to carry our two gallons of paint to our Prius in... we said that yes we wanted a box. The box is cardboard, and we plan on recycling. We recommend arriving an hour or more before closing... on whatever evening you can get to this Sherwin-Williams store. And, the parking lot is a bigger lot... we were able to find a parking spot near the front door without any trouble. There are a few items that are kept on display near the front counter in case you decide you simply must have a new Caribiner for your keychain... or a Purple sanding block. There were a couple of those painting kits that are large painting rollers with sleeves and the disposable trays on display in front of the register to the right as well.
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June 2021 by Irene Urt
Excellent customer service, everyone of the staff was friendly and helpful. I will definately recommend this store to my friends and family for purchasing paint and supplies.
