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February 2024 by Amanita B
after years of hits and misses, i finally feel happy with my makeup, and how my makeup highlights my individual beauty. with the guidance of team member Alex, I believe i have finally found my makeup HOLY GRAILS. I thought the problem was me this whole time but NO, I just needed the right suggestions based on my needs! Since getting help from alex, I have saved lots of money, time, energy, and my makeup looked 99.9% better overnight! IKR? Who can ask for more? They helped me get the sephora credit card which honestly I realized now, is so worth getting as a regular sephora customer in that I got a big discount upon signing up, as well as cash back on products I will continue to buy anyway from sephora. Oh well, I am glad I signed up with Alex specifically!! They pointed me in the right direction of all the deals and perks I have within my reach and explained everything with clarity, patience, care, and expertise. This is NOT in any way a paid or fake review!! I know hard, good work and expertise when I see it and I cannot walk away not letting management, and every other customer know about this! If you go in to sephora, ask for Alex!! You will be so pleased with the results! And also, sign up for the card with them! They really deserve the recognition! Btw, I hope management sees this and PLEASE give Alex a raise or promotion to management!! They are a rockstar and deserve it! ? ????
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February 2024 by Becky F.
Fantastic experience here! My unusual color of eyeliner was discontinued and running low. I was greeted when I entered, explained the issue and showed my old product to the employee. Within five minutes, he'd shown me two suitable options and I had paid and was done. It seems like these days so many people are bad at their jobs so I appreciate it so much more when people are awesome instead. Couldn't have asked for better! They know their stuff!
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January 2024 by Gerardo Marenco
Corey is the best beauty consultant at this Sephora and dare I say the metro area. Having a fantastic ability at quickly understanding your skin. I’ve gone to Corey a couple times in order to get a foundation match and it’s been a great experience every time. Everyone at this store is wonderful but Corey goes above and beyond.
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January 2024 by Julia Cooper
Cory was beyond helpful fellow Pisces trying to find her way thru some basic needs, just liner and mascara. I only started talking about my struggles and this bright star guided me through the possibilities until I found what I wanted. Best makeup experience I could ever have asked for.
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January 2024 by Marley Robbins
Just wanted to give a shout out to the gentleman who helped me today. My apologies for not getting your name. May have been lucky and just asked the right associate, but my experience today was phenomenal. Recently been experiencing more acne than normal and asked for suggestions on salicylic acid treatment. And while he could have easily pushed the product I requested on me, he instead took the time to help figure out the root cause so he could suggest a proper treatment program. Determined that what I wanted wouldn’t be beneficial to me, the product that my friend gifted me was a great place to start, and suggested others in case I didn’t see enough progress. 10/10 customer service. Thank you for sharing your knowledge with me! Don’t worry Sephora, you still got some of my money today.
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January 2024 by Heather Miller
The makeup artists here are fantastic! Marica and her team are pros and always make me feel comfortable, even though makeup makes me uncomfortable. Appreciate all they do!
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December 2023 by love_ jana
Very nice atmosphere& the gals their are so sweet.
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November 2023 by Serena Stanton-Jackson
The area was not the best but the store was nice. The staff was helpful too.
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November 2023 by Alexis Bright
Thank you to the Sephora team who let me run in to grab my online order at 7pm exactly!!! I called ahead of time to say I was a little behind but hoping to pick up before they closed. I made it right at closing and my order was at the front of the store. I was in and out in less than a minute.Thank you for going the extra mile for me, I greatly appreciate it!
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November 2023 by Crystal Fox
Jessie went above and beyond. When I asked for help, she didn’t just point to products, she gave some really creative ideas to make my makeup idea come to life. Excellent customer service!
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September 2023 by Atieno Ondondo C.
Well they seem to have eager attendants but the ones at Washington sq can be a tard racist. Refused to do a trial of a foundation on my face. Anyways since these guys are like that you might as well shop online. The one in Portland downtown was okay though.
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September 2023 by Erin Kocka
Draven is amazing! I went in a couple of weeks ago pretty much at my wits end with my skin. I was having reactions to almost all of the products I was normally using and decided to build my routine all over again. Draven was so much fun to shop with! He took the time to listen to what I wanted and what I was currently using and went to work setting me up with new skincare and makeup routines! My skin has never looked better thanks to Draven's magic! My partner of 14 years asked me what I was doing different because my face is glowing!!! I loved my experience with Draven so much I booked another appointment with him next week to add some new things to my routine. Thank you, Draven, for the perfect shopping experience!!p.s. I tried to fill out the store survey on my receipt but the link wouldn't work so I decided to post here
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August 2023 by keily rose
The people there was absolutely perfect A REAL TRUE FAMILY NIT LIKE THE SEPHORA AT KOHLS I WORKED AT IN OHIO. I even got offered to apply for a job
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August 2023 by Lynne A.
Worse Sephora ever! The staff isn't knowledgeable about their products. Just yesterday I was sold a concealer 3 shades darker than my skin tone. If I wanted a contour, I would have asked. If it was just once, I wouldn't complain, but it's happened repeatedly with foundations too. Now I look like a repeat returner that Sephora looks down upon. This wouldn't happen in the NYC or Bellevue, Wa. Stores
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July 2023 by Kathleen Dugger
There aren't enough registers to check out. Good selection of products. It's easy to find what you're looking for and there's plenty of samples to see the colors available. If there were more registers I would give a higher rating