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July 2024 by Jane Smith
Team of Swing Shift. From 4pm till 12am I wanna said Thank you for Charles? Best customer service swing shift best Team?? I came over last night the young lady security welcome me to the store answering all questions I needed it’s awesome store best team best employees everyone very friendly with homeless and regular customers I feel so grateful be a customer at this location Safeway, I recommend everyone now this store it’s kinda far where I leave it’s worth fit come on this location feel you are home safe and happy. ??? Managers and employees awesome good job. Everyone all team swing shift. ???????? I am proud of your power happy employee happy customers ???????
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July 2024 by Mary-Ann A
Fast and easy. Quality of selected fruits and veggies excellent.
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June 2024 by Loren starr
Had prescription sent to this store. They did not have proper meds. Would not help us find an alternative. Very very rude girl on phone. Very rude will never go to this store again! Horrible service.
She needs to find another job not in a pharmacy where you have to be a little nice to ill customers. She needs to go away
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June 2024 by Ej Avendano
I just finished reading a review that was left a few weeks ago about the cashier in self checkout. I too had a similar experience with the same cashier. I was checking out and saw how rude she was to a lady that had more then 15 items when no one was at but me was checking out. She told the lady to put the groceries in her cart and walked her to another checkout. She was different race and probably didn't understand what was going on but did as she was told.
Here's what happened to me. I had an issue with a couple that I clicked for $7.00 off my purchase. I asked for help and explained that I had a coupon clicked on my wallet in the app. First she snatched the phone out of my hand and then when she couldn't fix the issue. Offered to cancel my transaction with an attitude and to have me go check out register. I asked for her manager (Alisha )and she was not helpful at all. In fact said there was no coupon and if I am sure it was clicked. I said it was there and I had already shown it to that rude cashier. She them just made a coupon and walked away.
I ended up calling the customer service number and all they did was take some information down and never called me back. Gave them since Monday to make this right but nothing.
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June 2024 by pratik doshi
Friendly, clean, and safe place for grocery shopping with plenty of options. Exactly what you would need in a community grocery store.
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June 2024 by Adonis Lopez
I have had very different experience at this location..the day people are very rude!
And night people are really nice
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June 2024 by Amberlee Curl
Use self checkout and Everytime , we are being watched like animals on animal planet. Asking us how we plan on bagging.( we don't) Asking us how we are separating our groceries. Constantly walking behind us and even standing next to the machine to watch. Then checking her computer to make sure we scanned everything in which we DID. Will be filing for discrimination against Safeway.
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June 2024 by Richard Stevens
Always friendly staff and clean.
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June 2024 by Rachel Macy
Sad to have to leave this review, but I can confidently say I will never step foot into a Safeway again after how I was treated today. I’m sitting in the parking lot writing this review at 1:40 PM. whichever lady you had working at self check out has the worst customer service I’ve ever experienced. This is the Safeway that I do all of my grocery shopping at, however today while checking out at the self check as I always do I noticed the lady working self check out looking at me and staring at the items in my cart.
After scanning a few items, she said ‘excuse me, ma’am I just wanted to let you know that you have too many items to be in the self check area’. She proceeded to point to a sign that said 15 items or less. I looked around the store. I was the only one in self check out and there were three people in line for the only person open to check me out. I looked in my cart and counted my items. I had a total of 18 items….I very much assume that this woman was on a trip because she proceeded to tell me that she was going ‘to be nice and LET me continue checking out even though I wasn’t supposed to be there’. Yeah, she’s right. I’m not supposed to be there. I’m not supposed to be in a Safeway. I’m not supposed to be somewhere that treats me like garbage with zero customer service skills.
I understand wanting to keep self checkout open for people to make quick purchases and leave. But my 18 items were not an issue. There was no one else in the Self check out area, but there was a line for the only person that was checking out customers. Since Covid, I try my best to avoid any unnecessary people touching my items So I go through self check out Even though it’s a bit of an inconvenience for me to be doing your job.
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June 2024 by FIREBOIYT
I just like the area. It has great service.
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May 2024 by Jessica MacMichael
Horrible customer service. I’m spending a lot of money at Safeway. I always go through the uscan so I don’t have to stand in line and interact . Well, tonight I’m not allowed to go through u scan unless I’m willing to stand blocking the exit with my cart and allow the u scan cashier to scan my items. Ridiculous. She would not allow me to use a machine . She was pushy and rude for no reason. I know how to scan my items and if she is so insistent that I either let her scan my items while I’m blocking the exit out of u scan the whole time or get in line at one of the regular registers , then I won’t spend any money there ever again. You lost a very regular couple times a week customer. All because your u scan cashier has control issues.
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May 2024 by L G
1st time coming here! Not a lot of people. Went to self checkout Hispanic women kept looking at me. I was wearing my Native American print tee. I only got few things. She was still looking me walking towards her. She didn’t look at all the white people by me. But I gave it three stars because this white guy was nice and friendly while I was walking to my car. Being brown in this city is hard to do normal things.
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March 2024 by Takuto Maruki
Self check out employee was very obviously profiling me which I found egregious. First off, I have never stolen, let alone from what used to be my favorite grocery store. I understand that self checkout has losses but no other Safeway has treated me this way. Second, looking at the other reviews this seems to be a pattern at this store. If you don’t walk in with Louis Vuitton or Gucci prepare to be profiled. I don’t suggest anyone who makes less than 6 figures shop here.
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March 2024 by Jacob Ingram
Came here about a year ago and sat in the parking lot like 10 minutes before they opened and the security came out screaming at me from 60 yards away for 5 minutes instead of just walking up to my car and asking if I was there to shop or not. After those 5 minutes of them whaling like chimpanzees I rolled my window down to ask what they're screaming about and they're demanding I leave or I'll get arrested or whatever, so I try leave and they step in front of my car and keep me from leaving. Real Geniuses, fat too, weren't even wearing security clothes, looked like slobs that just rolled out of bed. Couldn't tell if I was getting robbed or not so I just rolled up my window and waited until they decided they were getting too much exercise and let me go so they can go eat some more French fries and put on some more weight to drown the sorrows of failing the police academy lmao
Looks like somebody else made a review about their stuff getting stolen feet away from them while 3 security guards were on duty, looks like you have some real A+ Gomer Pyles here.
Actually it looks like you have about 10 reviews of your security and staff just being the most polite, upstanding people that have terrible attitudes and only make contact with a customer when it's to follow them around and accuse them of stealing, while letting the actual thieves steal everything, pretty sad.
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March 2024 by Echo Bolkovatz
Produce is amazing, prices are here nor there. Checking out can be claustrophobic. However options for deli and quick food are better than Freddy's