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July 2024 by Morgan Parpart
I tried to go in for a Covid vaccine two weeks ago but the pharmacist turned me away because it had not yet been a year since my last dose (it had been 9 months). She asked if there was a reason why I wanted another vaccine and I said "because the number of cases are rising in Portland again." I am now very ill with Covid. Very frustrating when you try to be proactive and medical professionals turn you away.
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May 2024 by sanita brown
They never answer their phone. I've been trying to contact them for over an hour to ask questions about my prescription. Not one answer. This has happened on multiple occasions.
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May 2024 by Joshua Gaskill
Brandon’s customer service is phenomenal, not only did he take time to check the back and all of his store’s inventory, he found the exact location with the exact item needed. It’s hard to find customer service like this anymore which makes Brandon and coming here an absolute pleasure. Thank you for being you Brandon!
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March 2024 by Bodie P.
I absolutely love larisa and the guy werking the register. They are some of the best werkers around. Super fast and caring, just how I am when it comes to customer service. I will always love this rite aid for them.
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January 2024 by Tyler King
It’s 10:26am on Christmas Eve and the pharmacy is closed because the pharmacist never showed up and the store has no idea what’s going on. Hire better employees! Unbelievable.
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December 2023 by B L
Helpful associates and clean.
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November 2023 by Arci R
I had my prescription switched from Walker rd Rite Aid to this location after having a not so great experience with the pharmacist and a huge delay in my refill. I spoke to Larissa(May have been Clarissa) the pharmacist and she was SO compassionate, understanding and helpful. My faith in humanity was restored just by how nice and helpful she was. Once my prescription was transferred it only took maybe 30 minutes to fill. Fast. Compassionate. Helpful. 10/10! I will be moving all my pharmacy needs to this location and drive the extra mile, no problem.
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November 2023 by Angel xihe
I’ve never really leave reviews but it was a tough a situation and Pharmacist was so busy but still tried their best to help me out. Thank you!
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November 2023 by Virgil Funk
Efficient pharmacy and friendly
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November 2023 by meagan atiyeh
Let us make an appointment for kiddo vax and didn’t even have the vaccine. Said the manager was on vacation. Totally unacceptable!
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September 2023 by Sadie Harkins
They keep putting my debit card in the pharmacy bag. Last month I accidently threw it away. So I had to get a new debit card. I know it's kind of my fault, but it happened again yesterday. So, no debit card again. I wish they would put in on the clip board like a normal person.
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September 2023 by Sawyer P
Horribly understaffed pharmacy. They never pick up, are usually late to refill when you go in person, the drive thru is closed half the time, and it typically just seems very disorganized and unprofessional. I regularly run out of medication because they either do not pick up the phone when I need to refill, or have not refilled yet or are out of my meds when I show up in person when i schedule them to refill.I’ve been trying to call them for the past 3 days in a row with no response, which is what led me to finally leave this review. I’ve been having these issues for years, though.
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September 2023 by Michelle Garcia
I called today to see if my diabetes medication was available yet to fill, the woman I spoke to was completely rude and abrupt. When I asked if it was available she snootily replied “nope”. I then asked if she knew when it might be available and she irritatedly told me she had no idea, the pharmacy runs the prescription daily and it’s not available.I take Ozempic, for diabetes, not for cosmetic purposes. I realize there has been a shortage, and it may take time to get it filled, but I do not need to deal with a rude pharmacist when I am just trying to advocate for myself and decide what to do if I cannot fill my Ozempic by the end of the week. Unfortunately the only way to find out of the medication is now available is to call the pharmacy.I have been coming to this pharmacy for a few years and they have a sign up saying “be kind we are short staffed” so I try to be kind, too bad patients don’t get the same courtesy when calling or visiting this pharmacy.
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September 2023 by Ansley Fancher
Went at 7:10pm to try and get my child’s meds. Pharmacy not open, no signs, no explanation. I know staffing is short and all, but notice to repeat customers would be very helpful.
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September 2023 by Ansley Chambers
Went at 7:10pm to try and get my child’s meds. Pharmacy not open, no signs, no explanation. I know staffing is short and all, but notice to repeat customers would be very helpful.
