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January 2024 by Fijita Mutuk
it is very good and really nice for everyone who wants to be a member of public storage
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December 2023 by Jeffrey Weir
Kyra is a very people friendly and professional person. She has met every one of our needs and has been there for us since the day we opened our account. This woman deserves a huge raise!!!
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December 2023 by Sabine Hughes
I came in to the Halsey location & was helped by Abigail & I just wanna say she was absolutely amazing and a HUGE HELP.
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November 2023 by Taran Lawrence
Great service and fair prices. Id been looking at other storage units and found some that might have been worth it to move my stuff to, so I asked about either a bigger unit or a similar one on the ground floor at a better price. When they couldn't find one, they actually gave me a significant discount off the one Im Already in! So I saved some money and didn't have to move my stuff. Nothing but good things to say. Only thing I would request is more carts to move things in and out, there's probably a half dozen and the seem to spread out pretty quick. Thank you to the management for running a fair operation and keeping it clean too.
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October 2023 by Scott H.
I can't review all PS sites but the new multi-level sites are very convenient and secure. in minutes I was able to reserve a unit online and the lock was waiting inside the door. The outside gate uses a code, the elevator requires a code, and will only take you to the floor that houses your locked unit. Very clean and secure.
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September 2023 by Kriss Barquet
If I could give zero stars I would, horrible management, never answers the phone, have to call the hogan location for them to send an email to the office for them to answer the phone or open the doors to the office. Will say they will leave notes on your account or update information and won’t. Jacks up rent after 3 months to some crazy high rate.Also take a look at their reviews multiple of same person leaving a review with same first initial and last name. Go with the negative ratings most of them are 100% accurate to what this place really is like to deal with.
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September 2023 by simox simox
Kyra is the best! She helped me find a new climate controlled unit efficiently and got a good deal! She listened to my needs and was able to reserve it ahead of my move in date and I was out of there in under 20 min.
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September 2023 by Amber Thomas
Kyra is great. She always helps whenever we need help.(: she’s a great manager
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September 2023 by Angela A
Don’t trust the front office they’re not worth anything they say on the phone. I drove 40 minutes across town to access my unit. I got there at 6:02 which shouldn’t have been a problem since I was told there’s access until 8:00 even though the office closes at 6:00. NOPE! Whoever gives out information on the phone needs to be fired. This place will just keep raising your rent and offering you practically nothing. Access hours are the same hours as office hours so good luck ever getting your stuff.
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September 2023 by Lorena Moreno Hayes
I had the best customer service i have ever experienced and i really appreciate it all thanks to lisa she made sure i understood what was going on and the hours of operation she is a great representative thank you soo much
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September 2023 by Kelly Fisher
This is an amazing public storage the Manager is awesome she goes above and beyond her job duties to help customers out.
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August 2023 by Mia M.
I have never had better customer service lisa explained everything really well and i really appreciate it so soo much she is a great representative
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July 2023 by Robert K.
I used the no-touch procedure to rent a storage locker online. I was provided with an access code by the day I moved in, and an employee at the desk gave instructions for using the elevator and the lock. There were no difficulties. And their rates are reasonable.
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July 2023 by Kari
Y'all need to park your carts OUTSIDE THE LOCKED OFFICE. what's the point in after hours access to the building if you can't actually move anything in or out??? I wasted a trip cuz I couldnt actually put anything in the space cuz my unit is as far from the elevators as humanly possible, this is ridiculous.
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June 2023 by Gina Vonfeldt
Only issue I have is I wish they were open later than 6pm, other than that everything is great.
