PRL Insurance is an independent agency offering a wide range of insurance options, including personal lines like auto, homeowners, and specialty coverage, as well as business insurance such as general liability and workers compensation. Clients appreciate the agency's dedication to understanding their individual needs and providing tailored solutions. Reviewers highlight the exceptional customer service, with staff members like Theresa and Kristine going above and beyond to assist with complex situations, such as navigating bureaucratic challenges. The team is known for being knowledgeable and attentive, ensuring that clients receive the best value and coverage without surprises. Many reviews commend the agency for its prompt communication, thorough explanations of coverage options, and effective administrative support. Long-time clients express satisfaction with the agency's ability to find better coverage at lower rates, reinforcing PRL Insurance's reputation as a reliable choice in the insurance industry. Overall, PRL Insurance is highly recommended for its commitment to customer care and expertise in navigating various insurance needs.
Highly recommend. Angeline has helped and answered all my questions. Thank You So Much.!
January 2024
Lori and her team take the time to understand your individual needs, explain coverage options and ensure you have the best coverage for you! They are extremely knowledgeable about their products, rates are great, and they CARE - what more could you ask for?!
October 2023
You provide great customer service. Answered phone promptly, answered all questions and your estimate from a month ago spot on. Highly recommended.
