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January 2024 by Moe G M
Great hours & great customer service every time. Postal annex is more welcoming & cozy than your typical post office so I ship from here whenever I can. They also have a great notary service, just make sure to call ahead to be sure that the notary is in.
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December 2023 by Filippo Ferreira
My favorite post office in town. I don't mind paying another dollar or two than I would at USPS because I know that their staff goes above and beyond, at least in my experience. Scotty has been very patient with me and I have shipped some very large music equipment to different parts of the country. Everything I've ever brought by was always very well packed and shipped very quickly. Thanks for all the support!
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December 2023 by Mike Weisberg
They’re not willing to give customers USPS flat rate boxes that they get for free from the USPS, unless you’re paying them to ship your package. And extremely. We live in the neighborhood & my wife has shipped stuff from here before, but never again.
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November 2023 by Janet Price
Excellent Passport Service and Customer Service! We were able to have passport photos taken and paperwork processed in minutes with the super friendly help of the staff at Postal Annex on SE 34th & Hawthorne. The team working here are always above-and-beyond helpful and have made all my personal mailing and shipping needs a breeze and saved me tons of time out of the post office lines. They also have a wonderful selection of gift cards and gift items from local artists which is very cool. I have been going here for years and have had consistently stellar customer service from every staff member. They are knowledgeable, helpful, and friendly. I highly recommend them.
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November 2023 by Basil Schwarz
Lousy experience with printing photos. The cashier made multiple prints without confirming any specification other than the paper type, printing off the incorrect format, and then told me to go play with the file at a library or pay them $15 for a passport photo. Once I asked them to correct the print dimensions, it magically printed as expected. I asked to speak to the manager after paying for the incorrect prints and asked if I could have the single correct print for free given the issues. Scott (bald man with sour vibe) agreed and then invited me to leave and not come back. Incredibly offput by the whole experience.It was also difficult communicating given English is not my native language.
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November 2023 by Sonya Yim
Got passport photo done. The worse possible photos. Staff was unfriendly and did not lift a finger to help make photos look acceptable. When asked for redo without paying twice, the owner said, you have to pay again. Do not get photos done there. Worst experience ever.
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November 2023 by Gwyn Marlow
Tetris sorting skills: level 100! Amazing people. Highly recommend.
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August 2023 by die_trying_2001
Owner/manager is a douchebag. The employees are rude and horrible. Everything is overpriced. Support USPS and go to the post office instead, I know I sure will.
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August 2023 by Tom Ace
Great place to get my shipping needs taken care of. I also have a PMB here, which keeps my packages safe.
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July 2023 by Cat. M.
There is a young asian american woman who works here who should be employed behind the scenes somewhere. Siting on the counters when you walk in. Has her small dog precariously on the counter. Will approach you and call out to you while in a demanding way. Very immature and unthougtful interactions. Done with this location.
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May 2023 by Merrie H.
Great service! They answered all my questions no matter how basic! They wrap up everything so carefully and take pride in their efforts! I highly recommend postalannex
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April 2023 by Ben W.
I've always had good experiences here. Friendly staff, convenient parking out back, never had to wait too long. My only irritation would be the ineffective and excessive Covid protocols, like sanitizing pens. Did anyone ever get Covid from a pen? One staff member was a bit condescending about it. But otherwise it's a nice place to ship some stuff.
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March 2023 by Genie Jones
Id love to give this place more stars but the person working the other evening blew it for me. First time using this business since moving to Portland in October because it’s conveniently down the street from me and I thought i’d give a local place business. This person was slender and bald, with glasses? - don’t remember his name. He had this snarky attitude with every single simple question I had - I’ve never used this place before and wasn’t sure if they could print labels (which costs $1.25 btw). He was just very condescending and rude. I’ll just have to go to UPS for now on.Highly do not recommended unless you want to leave in a bad mood or experience bad customer service.
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February 2023 by John M.
Open late for a mailbox place, and the staff is always super nice and helpful. So much cuter than going to the post office!
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December 2022 by Claire Fisher
Quick service. Mailed both USPS and UPS. Nice cards and writing pads for purchase. Limited selection of commerative stamps.