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March 2024 by Local Nomad
Over crowded, over priced for what is available, equipment lacks and smelly
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March 2024 by Brandon Dale
Dirty over charged me more than once staff very unhelpful
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March 2024 by Shelli Stuhr
great tanning beds
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March 2024 by Renee Williams
They over chaeged my husband 100 bucks for a suposible annual fee plus monthly fee in which they never told us anything when we signed up.
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February 2024 by aj0125
Working out here is pretty miserable due to the constant insanely loud blaring music. Been to many gyms and never encountered such blaring music. I can hear it over my headphones on max. I’m here now and about ready to leave early because I can’t stand the music anymore. Its not like I’m asking them to turn it off but it is miserably loud. I will be cancelling my membership soon if they can’t keep the music at a normal volume. People shouldn’t have to shout over the music on the gym floor.
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February 2024 by Mark Larizza
Something at the machines by the windows stink like B.O. yet no one is there around. Ew.
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February 2024 by Riley McPhee
Honestly, I'm shocked at how much is offered for $25 a month. Wife got me the black card for my birthday, and I'm excited to shed my dad bod here this year.Wish it was open until 10:30, though!
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February 2024 by Jose Ramirez
Good experience.
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December 2023 by Zaddy
The staff is horrible. Never on top of cleanliness and spa. Multiple times they forget to actually activate tanning or massage beds.
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December 2023 by Alyssa Bozikovich
How does one cancel their membership!? The website says that going into the gym is the easiest way, when you go into the gym the employees say they don’t know how to cancel a membership. How is this legal? My emails just don’t get returned. The website alludes to a form you can pick up and fill out, but the employees will tell you to print it out from the website. This form does not exist.I just want to cancel and at this point I think I have to close my bank account.Edit 11/13 because I can't respond to their response:Did you notice how I read your cancellation policy and knew about the form? Did you notice in the story how I went to your gym and your employees did not know about the form? I had to go back 2 more times before I found an employee that knew how to cancel. Also, if the form is so easy to find, why didn't you link that below instead of the member agreement where I somehow signed away my right to ever leave the club? Do you know why you recommend certified mail? Because there is a history of ignoring the forms , go ahead and link it below, that don't exist when they do get mailed in. So if you don't send it in certified there's no proof you sent it! But I wasn't even trying to do that. I was standing in your gym trying to cancel and couldn't. 3 times! Where did I agree to that? If you sought to be transparent, you would be able to cancel online. It's a choice you make not to. It's not illegal to have that option. If you sought to be transparent you would have the forms available at the desk and your employees would know about them. If you sought to be transparent the form would be searchable or at least findable on your website. Again, link it for me on the public website. Just show me where I find that super transparent form.(Also, maybe train your people better, because I never signed anything when finally canceling anything. I thought you required that... hence the form....)
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December 2023 by Michael Vang
Raymond Lao at the front desk who works from 6AM - 2PM is such an angel. He's polite, and respectful. He answered all my questions and has been nothing but professional. If this location loses him, that is taking a loss on your side. Please treat him well.
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October 2023 by Robert Moodenbaugh
Easy sign up,friendly staff, lots of machines to choose from, easy to use,each machine has a picture of what muscles you are using, and basic diagrams of how to use machine
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October 2023 by Jeremy Woods
I stopped going after i saw all those videos of people recording newcomers and shaming them online. Company obviously doesnt care who gets internet shamed and humiliated.
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July 2023 by Manuel Rodriguez
One staff member on night shift. Not only is it horrible that the company leaves one person alone, at night, on 182nd. It also causes very long wait times for the black card “perks” I very rarely actually get to use my black card features at this location. 122nd is much nicer!
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July 2023 by Justin Walley
I would never have this gym as my home gym. IV been going to planet for years now, and this is the first time IV never seen a planet without a straight up and down bench press. This place has all at an angle press. All 3 machines. This is the closest to where I'm staying but I think I'm goin to start bringing my workout stuff with me before I leave in the morning and stop at 1 on the way back home instead of going home 1st. It's bad enough they took free weight bench out. Now this. Nah. Prob gonna b looking in 2 other gym options.
