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September 2024 by Michael Asberry
Paul's Automotive has become the singular shop I go to. Not only are their prices fair but they're overall good people. If I could rate them higher I would.
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June 2024 by Magical Duo
Great people and great service definitely coming back here!
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April 2024 by Ray Haile
This place used to be great, but my last visit had totally different people working, and was awful.
First, I gave them a list of 5 things to look at, and they completely ignored 2 items.
Then when they gave me the quote over the phone, the total was higher than each of the itemized services that they had listed. I asked why the discrepancy, and they said there was no discrepancy. So I did the math verbally over the phone for them, and they said, "oh yeah, you're right, the computer automatically added a $50 hazardous materials fee. I didn't put that on there, it's just standard for all repairs. But I didn't mention it earlier." I replied, "what kinds of hazardous materials are you handling for $50?" He paused, and then said, "I'll take it off." He never mentioned it again and I was not charged an extra $50.
But the worst is that the car drove worse when I left than when I arrived. I took it directly to another mechanic, who said it looked like someone had punched a hole in the tank for the transmission fluid and it was leaking everywhere. They said if I hadn't come in soon, it would've been a broken transmission and several thousand dollars.
Don't go here. I'm sad to lose this place. They used to be trustworthy but no more.
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February 2024 by Terri Pruiett
Steve will always be #1 in repairs for me .I've been going to Paul's Automotive for close to 17 yrs now and will continue as long as he stays open. THANK YOU STEVE YOU ARE THE BLESSING.
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January 2024 by Alana Anne Liechty
At one time I was my own mechanic so choosing a repair shop for my Honda took a while.
I settled on Paul’s Automotive because of their friendly manners and their willingness to listen to me and trust my own judgment. This shop has been consistently right on with this.
I don’t have to bring my car back for redos, it’s done right the first time.
It’s been four years I’ve used them and I’m not going anywhere else, ever.
I trust these guys!?
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December 2023 by M L Willett
This was the 2nd time I've been here for a repair on my car.(1st was 3yrs ago)The guys were very friendly and accommodating both visits. They got my car in for a drop off inspection right away and had it done with an estimate for repairs within a couple of hours. The prices seem comparible to other places around and they have done great work. Definetly recommend!
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September 2023 by David Blade Clay (Joker)
Prices unreasonable for the service requested and charged $140 to scan vehicle and tell me what I already know. I won't be raking my vehicles here
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September 2023 by Brent Stevenson
Great owner, always straight forward and fair. Helps you get back on the road quickly knowing the importance of their skill, and always putting the person first.
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September 2023 by David Clay (Joker)
Prices unreasonable for the service requested and charged $140 to scan vehicle and tell me what I already know. I won't be raking my vehicles here
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September 2023 by KAREN COLEMAN
Fast, friendly, knowledgeable and reasonable pricing.
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September 2023 by wyett penfield
Fast and reliable, got me passing deq first try
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September 2023 by John Denning
Good service
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September 2023 by Jay Adrian
Great communication. Fair prices. Would, and will, recommend.
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September 2023 by Kelly Kingsbury
I have brought 2 vehicles I've owned here, one for very complex issues. They didn't overcharge and went out of their way to diagnose and fix the problem.
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September 2023 by Efren F
Had a u-joint give out on me unexpectedly during a busy week. Ike and the technician swapped it out in an hour! All other shops were a week out. Ike told me he could squeeze me in since I was from out of town and repair was quick. 5-star customer service and repair! Huge Thank you to Ike for understanding my trouble and finding a solution for me. Technicians here are efficient and knowledgeable. Pauls Automotive you have a great team thank You guys again.Service: General repairs & maintenance
