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October 2023 by Ryan QCM
Denied my direct deposit before a holiday weekend. Made my bills late, credit card payments late. And they have nothing to say for themselves to make it better?The check was direct deposited Wednesday, onpoint says it bounced back Friday, and no one told the person who earned the money...I have contacted my employer and they said that it did not bounce back. They basically told me they can't do anything and to figure it out myself
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August 2023 by Y O
Why did the teller have to circle my balance and show me on the receipt? I can find it myself and if I wanted to know, I have the app on my phone. I already felt uncomfortable that she could see my balance.
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June 2023 by Richard Phillips
I am very grateful for my credit union. Thank you, OnPoint (Portland Teachers Credit Union).
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April 2023 by M. Beliditto
This place is over taken by rudeness of homeless individuals. The bank does not open until 9 am. Am patiently waiting while getting cussed at by this individual who is camped out in front of the ATM.
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January 2023 by Mackenzie Larson-Weber
Rude and unhelpful customer service. Thanks to OnPoint's incompetence I am stuck paying on an auto loan for a car I cannot legally sell. After over 2 months dealing with OnPoint the situation is still not resolved, and I am still forced to pay interest on a loan for a car I cannot sell, that is losing value rapidly. OnPoint offers no apologies of solutions. They are perfectly happy to continue to force me to make payments and pay interest on a loan for a car that I do not legally own thanks to their inability to find or file the appropriate paperwork. If I were to stop making my loan payments OnPoint would be more than happy to repossess the car, but since it's their error causing me to lose money, they don't care and won't lift a finger to make things right.
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November 2022 by Trevor Hall
I love these guys! I do wish they would make their cards a little sturdier though...
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July 2022 by Tracy Strickland
The staff in this location are amazing.1st bank in my life where a teller knows me by name when I walk in. Also...last week the teller accidently shorted me money and I didn't bother to count it. About 5 minutes later she calls me letting me she just noticed it :)
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July 2022 by LT
So friendly & helpful!
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January 2022 by Yaali O
Why did the teller have to circle my balance and show me on the receipt? I can find it myself and if I wanted to know, I have the app on my phone. I already feelt uncomfortable that she could see my balance.
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December 2021 by L Ortiz
Why did the teller have to circle my balance and show me on the receipt? I can find it myself and if I wanted to know, I have the app on my phone. I already feelt uncomfortable that she could see my balance.
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April 2021 by Noah Conway
Opened a personal savings account at this branch as well as business checking and business savings account at this branch. I worked with Jeremy Nguyen and he was fantastic, prompt, and exceptional with his advice and help. I additionally was assisted by Kevin who was awesome as well. They made my life that much easier and I can’t recommend them enough.
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January 2021 by Ashleigh Miller-Hayes
On Point has excellent customer service and kept me at ease while opening an account there. Such a wonderful establishment. And Kevin Aguilar is a rockstar!
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January 2021 by Kathijune Bruyere
Convenient service and helpful staff. Definitely would recommend
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October 2020 by Dennis Haynes
The WiFi service is non existent here. Customers unable to access online banking while in the bank. Are having to step outside for service.
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September 2020 by Katrina Hall
Absolutely the worst service I have ever experienced. They don’t care about their customers and have stole money from people.
