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February 2024 by Ahmad Mohammed
Napa is definitely a place you should check for parts before you make a decision to buy. That’s because they have competitive prices so it’s worth a call, they usually answer quick.
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December 2023 by Helen Burns
Service was slow, but a real nice guy. That looked out for me. Good service
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December 2023 by Michelle Vraspir
Store is clean and easy to navigate and the staff are all very knowledgeable about their products and very helpful.
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November 2023 by David Owens
I'm a daily customer(repair shop owner) and always receive courteous treatment. Sometimes the hold times can be a bit long but then that happens everywhere I buy. They have a great in-store inventory and the employees are knowledgeable. Well done to Randy, Theresa, Chris, Juan, and Phut(?).
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November 2023 by khemerong chean
The people in there were very helpful and they helped me find all the car parts I needed
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October 2023 by Chris A.
Terrible customer sirviese over the phone sound like they don't even want to work definitely don't care about the job or customers just want to get thru the day
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September 2023 by Smouve Couve
I would like to recognize Randy for helping me with purchasing a new battery and looking into my warranty and making everything work out. Great experience. Randy was also knowledgeable and great customer service. Great staff as well. God bless you all!
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September 2023 by RYAN HAZELTINE
By far the worst customer service experience out of any Napa location in the nation. I have never seen so many employees want to help a customer less in my entire career. Terrible representation of a quality brand.
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July 2023 by Wonder Allen
Great experience overall..friendly cashier and customer service. Knowledgeable friendly.triple aaa discounts
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July 2023 by Rory Brendtro
I just wanted to say thank you to the people and manager here. Randy is awesomeMy 74 yr old Mother in law went in for filters and not only did you get what she needed you installed them.A HUGE THANK YOU. From my wife and I.Great customer serviceThank you again
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July 2023 by sherry carsner
Pretty much count on these guys having what you need in stock or willing to get it there fast.Very knowledgeable, in general.A bit pricey.Generally solid customer service.If I need information, and the accuracy of this information I s for some reason critical, I am going to call these guys first.
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July 2023 by Kevin Parada
Always helpful haven’t experienced anything that would make me give them a negative review
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July 2023 by Lorenzo Avalos
Great staff. Had to replace battery in vehicle. They provided tools I could use to swap battery and even went to the warehouse and picked up the battery I needed. Also provided a bowl of water for my dog. Fantastic customer service.
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May 2023 by Sweet News
Thanks Jack for helping me out giving me good advice on my situation about my vehicle. very nice great customer service keep up the good work .
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May 2023 by Alex
Correct parts every time
