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June 2024 by Carolyn Vu
Very wide selection of foods, toys, clothes, etc especially for our picky little shih tzus. They have food samples as well! And friendly staff who went out of their way to give us great recommendations
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May 2024 by Alvin Canell
She's hooked on mudd bay cat treats
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May 2024 by Krystal Marama
I love this place! Always friendly staff and great prices! You can tell everyone loves animals that works here. Also.....side note.... the person that draws the pets is such a talented artist!
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May 2024 by khemerong chean
Nice and friendly staff and a lot of choices for your everyday fur babies need
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April 2024 by Elana Tirosh
The people who work here are wonderful!!! My cats favorite food was discontinued and they gave me a few cans to try out. Of course 2/3 of my cats loved the one just out of my price range! I went back in to buy it anyway and they gave me a couple more budget friendly ones to try. 3/3 cats loved it right away. I'm beyond grateful!
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April 2024 by Kimberly Novinson
My favorite Mud Bay location: Warm, engaging staff, LOTS of food/treat for my dog, and even a big cooler filled with pet ice creams! I love bringing my pup here!
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March 2024 by Charli Solis
I've been going to petco/petsmart over the years but I just moved here and really liked this store better has a more "local" feel and a great variety of cat stuff ! They have a very fair and easy return policy as well
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March 2024 by Callie Sacarelos
Mud Bay does to pet stores what Starbucks does to local coffee shops. A once-local now-chain-store from Washington opens up shops in neighborhoods with already well-established locally-owned pet stores. Just take a look at Google maps and you’ll see how they strategically place their locations.
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March 2024 by Erin McCall
I went to Mud Bay once and will continue to come even though there is a pet store on my street. It’s a little further of a walk, but well worth it for the Customer Service. Every time I have been, the staff have been super friendly and helpful. I told them that my cat was very picky with the type of food and treat she eats and they gave me a can of food on the house. They also let me take a few samples of treats for her to try at home before I committed to buying an entire bag. I had just moved to the area and expressed my concern for my kitty and her anxiety and they recommended something to plug-in to help calm and ease her. I truly believe if you give someone good customer service, they will continue to be loyal to the business and return.
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March 2024 by karla cordova
Best and genuine customer service anywhere in PDX. Been starting to frequent here more for little things for my furry babies and everyone is so helpful and makes it easy for me to find what I’m looking for after a long day at work. Worth spending a little more for quality items and great service.
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January 2024 by Alex R.
Great product selection. Prices are fairly high, but better than other boutique pet shops in the area, and worth it for the quality of the products, the can trials (!), and the amazing staff. Employees are knowledgeable and friendly; I always have an actively pleasant experience and leave smiling!
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October 2023 by ken king
Our dog loved it the staff was awesome and knowledgeable. Worth the trip. Lots of good things to choose from.
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July 2023 by Nerissa Katzeek
They have a good array of options to choose from for cat and dog food. Everything I've gone there they have been very helpful and friendly.
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June 2023 by Stacy Tejeda
This location was my only pet stop when I lived in the area for a year bc it had everything I needed but most importantly the staff was always consistently great and friendly. I hardly ever needed help but they were always so welcoming. Usually the same faces which isnt necessary, of course, but the people were just so great. I moved and went to another mud bay by me and it's not the same!
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April 2023 by Jenny Feu
Friendly & knowledgeable staff. I pick up my Feliway refills here, on my way home from work.