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“JESSICA IS AMAZING!
Not only is she technically capable and professional, she is kind, compassionate, HONEST and Quick.
Excellent customer service and pricing.”
“Fast, friendly and efficient team. Working with Eve was a refreshing event; great customer service and a most knowledgable agent. My iphone 13 pro had a sim issue, Eve was a more than proficient problem solver and had the issue resolved in no time at all! thanks verizon!”
“Jared was great in helping me resolve my problem with my stolen acct. Daniel at corp with jarad solved my problem and got me back up and running. Both were extremely professional. .”
“After a harrowingly bad experience at Best Buy, I came to this shop to ask about replacing a shattered Microsoft surface screen. Even though they specialize in Apple products, they were able to give me not only a reasonable quote, but also a timely and fabulous repair. They said they wouldn’t charge me if they couldn’t fix it, and their work went way above my expectations. I’ll definitely be coming back whenever I need a repair from a knowledgeable and fair technician.”
“I had an charging problem, stopped by and spoke with Will about it and in about 10min, he was done ?. Helps going to the right place with the right techs!
Thanks Will!”
“Chris at 3rd avenue Portland, OR store spent 2.5 hours with me to figure out how to get my daughters watch to work through my firstnet phone plan. It was a big work around but he was calm, helpful, good mannered & cheery. Thank you soooo much Chris for not giving up & taking the time to learn something new on the job!! I really appreciate it as I know my 13 year old will even more! :) thx again! Erin B.”
“Neilson (assistant manger) customer service was immaculate! He knew how to make the process of getting a new phone so easy. I had gone to another cricket store prior to stopping at this one, and the customer service was day and night. He is friendly, helpful and knows how to get his point across :)”
“Sofiia resolved the reason for my visit surpassing my expectations, used her expertise to optimize my account all while providing an exceptional customer service experience”
“Eli at the portland location set me up with a new protector and csse that were a great improvement for my phone, he went so far as to email me a photo of my information sticker on my phone, remove it, clean ane polish my phone and now it looks so clean and impressive. I work outdoors and my phone was very dirty, Eli got it looking brand new and respectable again. 5/5”
“Ophae was incredibly knowledgeable and helpful yesterday! I'm so grateful they were who helped us. They were able to fix a problem that several hours of on-line 'help' was unable to correct. I highly recommend them for support! They helped turn around a stressful situation and were super kind and patient when doing so!!
Thank you, Ophae!!!!”
“This cricket wireless has been the best phone and internet company I have worked with not only are their prices super affordable but their workers are amazing. I had Joseph help me with fixing a problem with my phone as I couldn’t sign in to my email or google account. He was super helpful and patient with me and my problem. Would definitely recommend coming here if you have any phone issues or want to change you’re phone provider”
“Omg Elena was the best literally i have ever dealt w at metero she has convinced me to stay w metro. U ALL NEED TO TAKE CARE OF THAT PRETTY LIL LADY ALWys smiling n helping!!!+”
“Vera.. At the cricket store on 82nd palace been extremely helpful.Very professional.Very knowledgeable and as customer over seven years I very much appreciate it”
“Great service from Davyon who helped me setup my replacement phone. He was patient and polite as he troubleshot and got everything working. I would have never been able to do it on my own and really appreciate his assistance.”
“I was having trouble reactivating my new phone online and over the phone. The helpful staff at the ATT store near the Airport pulled up my account and had me back up and running with next no no headache. I would recommend this particular ATT store over some of the other locations, such as the store on West 11th Ave in Eugene, where the service far less helpful and I was overcharged for the same service I received here.”
“The store was busy and two employees were able to assist three of us at the same time. Jason helped me figure out what was the best option of a phone and what I needed. He did not try to sell me something I didn’t need. I highly suggest going to this location and ask for Jason. He will get you what you need, without extra fluff.”
“Jeremy and Lesny are both so amazing, so patient and nice. They went all out to make sure I understood everything, and had everything I needed and wanted on my new phone!”
“Samara was amazing - she was professional and was wonderful to work with through what ended up being a complex transfer and account set up. Truly thankful for her experience and kindness!”
“They were superb! Provided a screen repair in 20 minutes with a market competitive rate, along with additional service free of charge! Strongly recommend this company, truly great services when I needed them. Thank you!”
“Wow, just had probably the best customer service ever at this AT & T store location! I have been an AT & T customer for decades. I was experiencing issues with my phone applications, Brauk at this store location sorted it out in no time ! He was so helpful and patient and explained the issues and how to correct. In the meantime, Aaron was researching ways for me to save money on my plan. Cannot say enough good things about Brauk and Aaron, great customer service and makes me grateful I am an AT & T customer!”
“My in store rep, Kirby, was extremely helpful. He was very friendly, and went above and beyond to help get my new devices set up. I really appreciated the excellent customer service by Kirby.”
“My mom needed a new phone and she insisted going to this store, when we got here I understood what she meant. The customer service was great , Hector was very polite ,patient and professional. He went above and beyond to help and answer all my mom's Questions. I could give him more than 5 stars,but the system would let me.”
“Angel is an Angel. Fixed my life, my phone, and perspective. Go in and learn about life. Patience. And prosperity. ?
No, in all seriousness...good dude. I sat there and watched him be patient with a very rude customer, and was still able to keep his cool with the rest of us. Rock on brotha!”
“Brandon has great customer skills!!! You can tell he likes too please people. I purchased a flip phone yesterday from him ,he did everything perfectly! and was very Fast and Efficient !!! My experience there was Phenomenal !!! My lady friend needs a ph. I'm definitely referring her to this store thanks guys for an awesome work skills we need more of that. I love this neighborhood.!!!”
“Nice staff but busy location long wait after I got to the counter I was out in 5 minutes. Please don't misunderstand your staff members were great, there were four of them spending an extensive amount of time with the customers at the counter. But there was a line of six people waiting to be seen.”
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“Everyone (Brayden, Jeremiah and Vinny) were extremely professional, friendly and super knowledgeable. They were able to solve my problems quickly and now my phone works again!”