Metro by T-Mobile at 8170 N Lombard St offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers can enjoy unlimited talk, text, and data with friendly, knowledgeable staff ready to assist. Many reviews highlight outstanding customer service, with staff members being courteous, attentive, and patient, especially when helping with phone replacements or explaining account options. One customer praised a representative for making a stressful situation manageable and for following through on promises, setting a high standard for service. Another mentioned a positive experience with a staff member who helped transfer data to a new phone, describing the employee as professional and helpful. However, some reviews mention occasional issues, such as long wait times, staff seeming uninterested or not eager to help, or insistent on showing different products. Despite these minor concerns, most customers recommend visiting Metro for fast, helpful service and a good selection of phones and plans. Overall, the store is a solid choice for those seeking reliable prepaid plans with friendly assistance.
Amazing stroe great service by the store team thanks, for the 25$ plan.
May 2025
This is an amazing store and amazing good people are at the store to help me, I had an amazing time and got everything set up in time I never felt so good, thanks for the help metro👍👍.
May 2025
I got really a good deal there free phone for Samsung was awasom
