Metro by T-Mobile at 311 SW Morrison St offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff will guide customers through the best prepaid options with unlimited talk, text, and data. While some customers have had positive experiences with helpful employees like Ashli, Moses, and Mo, others have expressed disappointment with the lack of product availability, staff knowledge, and assistance with data transfers. The store could benefit from better management and more bilingual staff to cater to a diverse customer base. Overall, Metro by T-Mobile provides a mixed bag of customer service, with room for improvement in certain areas.
There is a guy working here in the mornings I wish I got his name but I'm here in the city to visit family need to pay my bill n grab a charge cord this guy was so helpful n he even up graded my phone went in for a charger n pay bill came out with a new phone n bill paid n charger u earned all 5 stars sir
April 2025
This metro by t-mobile's manager goes above and beyond for all of his customers
December 2024
Dani is amazing! Super helpful! Super positive & knowledgable! Solved our problems quickly!