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January 2024 by Saralyn
It just occurred to me today, that I have never left a review for Metro Car Care! And they are one of my favorite small businesses around here! I am so, so appreciative of the service I have gotten here over the last 4 years. They have always been so professional, fair, and honest with me. When I first came to them I was under the impression from another business that my car needed to have something changed on it. Kirk looked at my car and then told me “well, I could change that out for you, but your car really doesn’t need it and I would just be wasting your money! So I don’t recommend that!” They totally could have taken advantage of me if they had wanted to. I have always felt like any repairs were well explained to me, and the charges very reasonable. I have a 2006 Toyota Camry at 260K miles and they have been so helpful in keeping the car maintained and helping me sort through which repairs are actually needed to keep my old car running as long as possible without costing a ton. Thank you guys!
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January 2024 by H. J.Flower
Said I needed new brakes, new belts, replace bearings, new CV joint. Almost 3K for the work estimate. I got another shop to give me a second opinion. Thankfully. Brakes are in absolutely perfect working order and the belts are fine, no cracks or need to replace. Good original bearings still working fine, no need to replace with lesser quality ones they make now. I also asked them to look at a tire that was losing air. They told me it was sidewall damage. No that was not causing the leak. There was a nail lodged in the tread. Right there in the middle of the tire. They couldn’t take a minute to look at the tire? I’m really disappointed with Metro because I’ve used them many times. I’m glad I didn’t spend thousands of bucks on an older car. I have very limited income and it would have hurt me a lot to pay this, esp for unnecessary services.To reply to your question, it’s your shop. I talked to you. My car is a 2001 CRV Honda.
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January 2024 by Briggs Lipsitz
Outstanding service and stellar communication. If you are looking for an alternative to the dealership repair shop then check Metro Car Care.
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November 2023 by Lori Crichton
Had an excellent experience with Phil at Metro Car Care.I took my camaro in because I suspected the rear differential was going out, and the right rear tire pressure sensor would not turn off. I'd also added a note asking them to check a vibration/rattle in the front that has been happening for year. (I'd take it to Chevy multiple times and they could not figure it out and I was eventually told to bring it back when something actually broke).The guys at Metro Car Care confirmed the rear differential, figured out the issue with the tire pressure sensor, AND also figured out the front end vibration/rattle (it's the engine mount dampener is going bad).The downside is that they don't have ability to fix the rear differential, and said they didn't feel comfortable doing the engine mount dampener. I was recommended to go to a transmission shop for those things, and Phil even went as far as to call ahead to make sure that transmission place could do the work.It's rare to find a shop that won't take advantage of you, especially if you're a woman. I will absolutely be taking my car back to them for any needed repairs.
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October 2023 by Christine Sallos
I can not say enough nice things about how friendly and helpful everyone has been at Metro car care. They have gone out of their way to be helpful and fix problems quickly. They will always be my first stop when my car needs repairs.Service: Electrical
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August 2023 by Randy Hansen
Metro Car Care is my go-to. The staff is honest, they clearly explain what their findings are, and their advice and performance has been outstanding. We've taken older cars and newer cars to them. It just comes down to trusting them.
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August 2023 by Terry Scannell
Kirk has been part of the local community for 25 years. He and his team do a great job. They are to be trusted.
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July 2023 by Patrick Miller
Exceptional customer service. I had Metro Car Care Tire Pros do a lot of work on my car and it drives 100x better now. Have patience and they will take very good care of your vehicle, and they could even save you money too.
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January 2023 by Gary Szolnoki
What can I say I’ve been coming for years and Kirk the owner is always helpful but today surprised me. Just needed a change over to winter tires but it was freezing they will if they can sometimes drive you home within reason; instead he let me use a work car to drive myself. I am only a mile away. Kirk and the service team has just been great and if you are looking for a local service shop look no further. Metro does great work BTW.
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December 2022 by Leah G.
Our family has been bringing all of our vehicles into Metro Car Care for well over 10 years! Kirk and his team have provided nothing but top notch customer service. Always honest and upfront as well as quick with the repairs. We appreciate having them in our community!
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November 2022 by Stuart R.
I pulled in needing some immediate car care needs on my Infiniti. Boy was I lucky. Kirk was honest, under promised and overdelivered on the timeline. Called and kept me informed at every stage of the repair process. Prices were below what I expected in terms of repair cost. As well, scoured the country for some unique size of tire that my car desperately needed. Highly recommend.
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October 2022 by Manuel Bracamontes
Well, the check engine light came on in my car and if you're reading this chance are you are in the same boat and you're looking for someone near you that will take care of your car and charge you a fair price. Heck, you even may have just moved nearby and your looking for "the one", the elusive mechanic who understands the cost of car troubles and would rather take care of you as a customer than make a quick buck. If that's what you want, that's what you've just found. Metro Car Care Tire Pros was able to get me in the same week and took care of my problem within a few hours. I was expecting to leave my car there for a day or two as it was Friday, but they knocked it out no problem and the charge was fair. They came recommend to me by a close friend, and here I am to do the same for you. If you need a good mechanic, take it here. They'll treat you right, fix your car, and wont over charge you. I mean, what more can you ask for?
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June 2022 by Lori Froese
Metro Car Care provides excellent service! They are professional, fast, honest, and they listen.Service: General repairs & maintenance
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May 2022 by Richard Azzopardi
Everyone at Metro Care Car are amazing! They are so nice and very helpful with everything. I came in with an issue I stated that I brought to another place and they checked it out. They confirmed the issue and quoted me $700 less than the other place! Wow! Highly recommended!
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May 2022 by Brennen Demott
I came in with radiator issues around noon and met with Phil. He took a look at it and said he could have it fixed by 5. He gave me a call at 3 to tell me he had finished. I initially was expecting it to take all day. He exceeded my expectations. The car runs significantly better than it did and im very appreciative of the professional and understanding attitude that he had.Service: General repairs & maintenance
