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“Chris helped us right away and spent all the time needed for us to make a decision we really felt confident in. He answered every question (sometimes multiple times) clearly and never seemed pushy or rushed. Highly recommend!”
“Mattress Firm is a welcoming place, with knowledgeable and personable staff, a great selection of beds, and flexible payment plans. I really felt they were there to serve us, not do a hard sell. A-1!”
“I recently purchased a mattress from BedMart, and I had the pleasure of working with Mike Hogan. From start to finish, Mike was exceptional. His attention to detail and extensive knowledge about the various mattress options helped us find the perfect fit for our needs.
What stood out the most was Mike’s dedication to customer service. He went above and beyond by checking in with us before and after the delivery to ensure everything went smoothly. His proactive communication and genuine care made the entire process seamless and enjoyable.
I highly recommend Mike Hogan at BedMart for anyone in the market for a new mattress. His professionalism and commitment to customer satisfaction are truly commendable. Thank you, Mike, for making our mattress shopping experience outstanding!”
10AM - 8PM
12405 N Starlight Ave, Portland
Mattress Stores
“My father swore by this Mattress World location and the amazing service they provided. I decided to call him on it and let me tell ya! RYAN BAILEY our salesman, went over and beyond with the quality of expertise and knowledge concerning our needs. Not only did he beat the price of EVERY COMPETITOR, he backed it up with free delivery ?. So for all of you considering a new mattress, HURRY UP and take advantage of the Memorial Day Sale at Mattress World Jantzen Beach”
“Purchased a mattress today from this location and so far am very happy with my decision! We were helped right away and shown a few options and were able to find a great mattress súper on sale available for pickup today. After we went home I saw I had a coupon in my email and they graciously are processing that as a price adjustment even though I didn’t have it at time of purchase. Thank you Mattress Firm for a great buying experience today!”
“Alan at Mattress Firm was outstanding! He was the only salesperson on duty when we arrived, yet he skillfully managed multiple customers, including us, without compromising on service. Despite juggling several clients, he made us feel genuinely looked after, taking the time to understand our needs and helping us find the perfect mattress. We’re thrilled with our purchase and appreciate Alan’s dedication and professionalism. Highly recommend working with him!”
“Anthony was very helpful and informative. The delivery guys were very polite. I love the mattress, it is so comfortable. I would highly recommend Mattress Firm. Five star experience.”
“We bought this amazing six Couch with ottomanFor my daughterBill , the salesman did an Outstanding job.My wife and I bought all of our furniture at the furniture shack great quality, amazing prices and no Pushy sales person. We like that.”
“Awesome experience! Tony was a huge help finding what I never would have known was the right mattress for me. Super knowledgeable on all the products I was considering! Getting my bed super fast and a new pillow! Leaving super excited.”
“Eric Barr was my sales associate. He spent a lot of time with me and was very patient. I highly recommend him for anyone who is looking for a new mattress. I really appreciated the great service!”
“After my son bought his first bed from your Delta Park site, he highly recommended I check out your store. I had planned to only buy a mattress, but after your fine salesman Mike took the time to explain and show me all the options, I decided to buy the base as well. He was so helpful throughout the whole process! His patient and supportive sales demeanor should be applauded and recognized - Thank you for hiring someone with such wonderful character! I’ll be recommending your store to my friends.”
“Called to order a mattress for my dad as I live out of town. Teresa was amazingly helpful and patient, getting me exactly what I needed. Delivery was the next day and went flawless-all without me having to go into the store. Would purchase here again any time. Reliable, excellent customer service.”
“My husband and I were visiting Portland and we had some time to kill before heading to the airport so we decided to stop in. As soon as we walked in, we told Eric Barr, the associate in the store, that we were just browsing and would not be purchasing because we live on the East coast but are in the market for a new bed. Eric could have turned us loose and not thought twice about us but instead he treated us with the same sincerity and respect as he would have a paying customer. He went as far as getting us “fitted” for a mattress using the smart bed technology. He educated us and talked to us about the different types of mattresses, etc. If we were local, we would have purchased on the spot. Thank you, Eric, for your kindness and education.”
“Worked with Tim Dolan at Jantzen Beach. Tim was Great to work with and took good care of me. I appreciate his knowledge and experience very much. Had a Great sleep last night on my new mattress!”
“My husband and I came in half an hour before closing, self conscious that we were going to make the employees stay late, but they were very polite and helpful and not rushed. They source most (maybe all) of their products in the pnw and after laying on a bunch of mattresses, I can't imagine buying one on line. Very helpful and knowledgeable sales assistant and we ended up ordering our mattress from them within that half an hour. Hey will pick up and recycle your old mattress too! Would definitely recommend and we'll be back when we need to buy more!”
“Super knowledgeable very helpful staff, we tried numerous mattresses and didn’t feel pressured to buy an expensive new one or anything. Would definitely recommend if you’re looking for a new mattress or just in the area and need to take a nap. We are very happy with the mattress we purchased!”
“It’s been a bit since I bought my bed, but I’m continually grateful to Tom for his excellent customer service and help in me finding the correct bed. I’d bought a bed at Bedmart that wasn’t working for me. Since it was within 90 days, I was able to upgrade my bed. Luckily I went back on a day when Tom was working. His knowledge and experience are second to none. Due to severe back issues, I ultimately needed a Tempurpedic which is out of my price range. Tom worked hard to find me an interest free financing deal with monthly payments I could afford. My body is grateful to Tom every night and morning, and my bank account feels the same every month! I highly recommend both Bedmart and working with Tom.”
“Jon was really helpful and it was no pressure type of environment. He recommended a delivery service for us that was cheaper than the one they normally use so really appreciate that! Would recommend and will definitely come back next time we need furniture.”
“I’ve been shopping at this family owned business for a while, I always need furniture for my business and my own home and Anastasia and her team are incredibly helpful in helping picking up your new sofa, couch, and any other furniture you need.”
10AM - 8PM
1323 NE Broadway, Portland
Mattress Stores
“We came in near the end of the day to grab a mattress we really needed and the employee who helped us, Kristy, was so helpful and kind. She let us explore all the mattresses and helped us find a good deal. She stayed late to help us out and we were so grateful. It was an easy and wonderful experience and we can not thank her enough!”
“My experience at Ethan Allen in Portland was fabulous. Working with Heather Gutowski was a joy. She listened closely and really heard the comfort and look we were wanting. Her sense of style pulled our existing components together with a new more comfortable lifestyle. Thank you, Heather.”
“Best Experience Hands Down. Excellent customer service isn’t dead… and the proof is Tamara at BedMart in the Pearl. I couldn’t be happier with the entire transaction. Rave reviews for Tamara! And if you need a bed you MUST COME HERE!”
“Have bought many leather couches,chairs etc. from Dania over the years. Always have had good customer service and a good product. It's the first place I check,when looking for something new.”
“Let me start by saying, Adam and John are amazing people. The shop is incredible. Fantastic quality work and excellent customer service. Also prices are very reasonable compared to other futon shops. Don’t listen to the bad reviews about not being able to put futon a together. It is sad to see you people leaving bad feedback for good business because they are unable to follow instructions and have 0 communication skills. Oh, and they feel somehow entitled too. Go get your rock soft futon from rock solid people. ???”
“Anders at the Cascade Station store was super helpful - I was interested in trying Turo mattress but found they are only sold online so he asked some questions about what I was looking for and what my price point was. He got me a great deal on a Sealy that will go perfectly with the adjustable base I already have. He wasn’t pushy at all, very easy going, even though I walked in less than an hour before closing. He was knowledgeable, friendly, and easy to talk to. He made the decision easy - no hassle. I’ll have a new mattress tomorrow, thanks to his wonderful customer service! Thank you!”
“Six stars! Dennis is great. He really knows mattresses and more. He is detail oriented, and super nice. We love our Naturepedic bed. I recently asked to upgrade to a firmer foam, within the 100 day trial...was easy! Two minute call and it was sorted out. We love our bed and Coyuchi linen sheets. I highly recommend everyone get linen sheets. Thank you!”
8AM - 4:30PM
1200 SE 7th Ave, Portland
Mattress Stores
“Gary and David are extremely experienced and very helpful determining what their clients actually want in a mattress - they have a mattress for every use case which I find very cool.”
“The folks at this store are super helpful and so welcoming. We came in for a quick impromptu visit while visiting and were all deeply impressed with the level of service they offered. I learned more about sheet types in five minutes than I had doing research on the internet. Highly recommend if you’re local to the area!”
“Fransisco was so helpful in helping us find what we wanted. We went in with a very jumbled idea of what we wanted with a pretty low budget and he was so good at showing us our options.”
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“As a small business owner myself, I have a lot of respect for Morgan and how he runs his business. I think his pricing is more than fair, him and his staff are knowledgeable and friendly, and all are eager to assist. The purchasing process was very easy, and they helped load it into my car which was easier said than done. I immediately referred my partner to buy from Morgan as well and will continue to send others his way!”