-
January 2024 by G Landis
I purchased a Full mattress (in a box) and a queen pillow that keeps my head cool. I’ve been using them for a month or so now. Mattress Firm Cascade Station was very knowledgeable and answered all of my questions. They also helped me with getting the mattress and pillow into my automobile. I’m very satisfied with my purchases.
-
January 2024 by Jodi Cowell
Staff was very knowledgeable & helped us find the right mattresses for our 3 kids … going back soon to get hubby & I a new bed as well.
-
January 2024 by Yexi Flores
Great deals and customer service. Can’t wait to get our mattress! 10/10 recommend to swing by!
-
December 2023 by Aryah Zeller
We worked with Becky as we’re are planning an upgraded/ more comfortable bed within the coming future. She was amazing to work with and was extremely knowledgeable about her products and what they have to offer. We also appreciated the attentiveness she had to our specific needs and willingness to help us problem solve and take the time to have us try out mattresses while talking through the details of each. Thank you Becky!
-
December 2023 by kayla
Had the best experience shopping for a new mattress that needed to be replaced. Highly recommend Becky who helped us out. She was amazing!
-
November 2023 by Evan Cooper
Bought a Temperpedic here 14 years ago and came in today to buy a bed for our son. After shopping elsewhere today, we will definitely come here first next time.Becky was a low pressure informative sales person.Great deals today
-
November 2023 by Anita Miller
The young lady , Amber, who helped us was so nice, professional, and knew her merchandise! She answered our questions and very efficiently handled what we needed! What a pleasure! She is a true asset to your company.
-
November 2023 by Steph S.
What an absolute nightmare for customer service. Went in here to buy a mattress and the lady working, Her name starts with a B. Brooke or Brittany. Was extremely aggressive. Asking so many questions not giving us a chance to even respond. Then got frustrated and walked away from us. It was absolutely ridiculous. Went to another mattress store. Bought a mattress in 20 minutes and had it delivered the next day. It's all about customer service. This person should not be working with people.
-
November 2023 by Sarah Konick-Coblens
To our delight, they carry mattresses for RV’s and to our surprise we could actually try it out before buying. We have found no other store that had this option. We look forward to getting it this week.
-
October 2023 by Max Early
Wow! I had an incredible experience with Monty today at mattress firm cascade station. He exceeded all of my expectations and made sure that I found the perfect city mattress for what I was after. I highly recommend stopping by the store and chatting with them when you’re interested in making your next mattress purchase.
-
September 2023 by Amani
I was absolutely dreading the mattress buying experience because for the last 10 years or so, I just ordered my mattresses online. However, my recent experience with Mattress Firm has me singing their praises and never looking to online mattress buying again. Becky was the star of this experience. She's full of knowledge, sweet, and has a no b.s.vibe, which I appreciated. I never felt she was trying to sell me the most expensive thing on the floor. I probably would have left if I was feeling that. She truly listened to me and my concerns with my horrendous memory foam mattress that was caving in. Ultimately, I found exactly what I was looking for and couldn't be happier with the whole experience. Thank you Becky!
-
September 2023 by rebecca van meter
Rick made my mattress shopping experience easy, he answered all of my questions, set me up with 2 affordable and comfortable mattresses for my growing boys, streamlined the delivery process and had me on my way in no time.Highly recommend!
-
August 2023 by Heath Reinschell
Stopped by the store to look. Was in need of a new mattress but wasn’t necessarily ready to buy. After the attention I received from the sales associate (sleep expert) Jenner, I made the purchase. It was my first and last stop. Jenner answered all questions, was patient, kind and good natured. He made the experience stress free. Great deal as well.
-
August 2023 by Ivy Lumpkin
I had a very nice experience buying our new mattress. Betsy was so lovely and took the time to explain all the differences between all the mattresses and what would be the best choices for me. Monty was also very helpful. With his 25+ years of experience in the business, he was able to give me more insight on what I was looking for.
-
August 2023 by Kasey ORourke
Great experience and Becky was very upbeat & informative about mattress quality. She helped us pick it just the right mattress with little fuss with delivery and haul away within 24 hours. Highly recommended.
