-
February 2024 by Christina Perry
Consistently excellent customer service.
-
December 2023 by Annie P.
The owner knows his customers and is super friendly. I never mail anything anywhere else!!!
-
December 2023 by Julie Newman
This is the best place to ship packages by far. I always get EXCELLENT service, and the owners work their tails off! I’m happy I live so close. I don’t go anywhere else! Thank you!
-
December 2023 by Andre H.
terrible service charge extra fees for prepaid label and they don't scan QR codes. Go to actual FedEx location not this hole in the wall garbage.
-
November 2023 by James
I mostly just drop off packages, but I would rather go here than the Post office, they always get scanned and I have never had any issues! The new owner(s) is very nice! Thank you!
-
October 2023 by Chris Vestal
Owner is awesome! Best place in town for shipping services.
-
May 2023 by Earthmama
I've had my mailbox here for several years now. The best place ? wouldn't go anywhere else ✌️?
-
February 2023 by Barbara St. Laurent
New owner is FANTASTIC, friendly, and careful with packages!
-
January 2023 by Kevin Crawford
It's actually a little shop that has a little bit of everything. I mean anywhere from pack of gum to pair of tennis shoes plus a hallmark card, he's got it all.
-
November 2022 by Mary Bessette
Super friendly, new owner, I think... He was able to answer questions, with obvious knowledge and enthusiasm about some new and different merchandise he has brought into the store.
-
October 2022 by Arisana T.
In the beginning I thought this company would be a good fit, for me during my travels through the fall/winter season. I had been to a couple of other mail service businesses, one which does not provide virtual mail services, the other was requesting that a general postal form be notarized, which doesn't require. The owner at Mailbox Depot told me that he could provide virtual mail services and agreed to provide everything that I asked if he did. A few weeks later, the first two pieces of mail came in and it was clear that he isn't familiar with virtual mail services. I was on the road by that time and trying to negotiate while driving throughout the day. The next day he emailed me to give me notice that he would not provide virtual mail services. For a week, we wrote back and forth and he constantly insulted me, accusing me of having trust issues, because I questioned the prices that he charged for mailing a check to my credit union, and that "I" was unwilling to work with him and appreciate the services he provides. I was not interested in snail mail forwarding or packaging services. I asked for virtual services. It was a constant barrage of messages, trying to convince me of how great his mail and packaging services are. Considering that I paid for a year's worth of virtual mail forwarding services in advance, I was trying to determine if we could find a middle ground. He just quit on me, completely. Then, sent an envelope that included a 20 page document, which I had already paid for scanned copies of at .25 per page, equaling $5. I was charged another $9 for a mailed copy and he asserted that it wasn't his job to inquire about how that mail was to be handled. He had already asked and I told him to shred my mail. All other mail was not included in that envelope, along with the 20 page document. If you choose to do business with this company get clarity around services and costs, as well find out if he will inform you of services and costs in advance. I have been working with another mail forwarding service company in NV, but needed one for residency in OR. I've never had these type of issues with that company, yet he accused me of having out of the ordinary expectations. Very bad customer service.
-
October 2022 by Casey Lay
Great customer service. They helped me out with a printing project and I am so grateful!
-
August 2022 by Goot dees
I Visited Mailbox Depot Tuesday last week to ship a all things Oregon to a friend of mine in Alabama. I had moved out of Oregon for a year and had just moved back home. When I visited the store, I walked in and didn't see the previous couple that used to run this place, whom was always so very sweet.This place has new ownership, the store looks different, looks a lot bigger than I remembered and they sell a lot of random things.Met Jon the new owner. He help me package up all my many items neatly and securely into a box, making sure certain snacks I had in it would not get crushed. He was very caring in making sure my items arrived to the destination as it leaves here.I can confirm my package arrived right on time and in perfect condition according to my friend and the pics she sent me. As much as I will miss the previous owners, I am happy to see the new owner is just as sweet and helpful.I will continue to do all my shipping business with Mailbox Depot.Thanks again Jon!-Denise
-
August 2022 by Shyra Randol
Always Always takes time with each and every customer to make sure all of their needs are met. So yes occasionally people are meant to wait while someone else is being helped and yes people are impatient,the people who complain about having to wait sure do appreciate it when it's their turn to be helped and they get undivided attention for all their questions answered and needs met. So what if it takes a little longer that's what it means to get/give good service. I for 1 appreciate all the time they take to make&keep the customers happy and coming back. They have all my info stored and know especially around the holidays who and where my items will be going. They always give me fair prices and I have never had any issues with things not getting to where they were intended. The woman who puts in countless hours attending to the needs of others deserves a gold ?! Thank you for all that you do! I appreciate you.
-
August 2022 by kelly phan
Great service! Super covenant! Take care of all your mailing shipping needs and grabbed a pair of sneakers at a great price!Thanks your awesome!
