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March 2024 by andrew shaw
Quality work and great service.
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February 2024 by jamie rubin
the only place I take my car for repairs! they do fabulous work and are very communicative. they went over each piece in detail and explained where all the costs came from. no issues billing my insurance, and the car looked like new when I got it back.
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February 2024 by Beverly Estes
So far my experiences have been good. Due to the storm we had to reschedule my repair. I am however, like coming forward to working with this kind and professional staff to fix the accident damage. I will edit after the repairs are completed.
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January 2024 by Cambrya Bocian
Amazing shop did phenomenal work on my car! They kept me updated every few days! They got my car done sooner than I expected! And went above and beyond on the work I got my car back cleaner then it’s ever been!I worked with Daniel he is amazing!
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January 2024 by K S
Want to be without your car for four weeks+ for a super simple repair like replacing a headlight and bumper? Go to this place! They’ve had my car over four weeks and can’t tell me when I’ll be getting it back. Zero communication — I’ve had to call them every time. The estimator is never around to answer a question, nor is the supe. Worst body shop I have ever used, and the estimator was waaaaay off in his original quote. Were told that the supe and the estimator had back to back “family emergencies” that basically shut down the whole operation for weeks? I don’t believe that for one second. Was also informed that, because I switched from paying out of pocket to insurance, that “slowed things considerably”. Um, no. Natuonwide paid them in three days, and here we are, weeks later, and I still don’t have my car. Do NOT use this place. Total, absolute clown show. Van Damme or Sam’s are way better.
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January 2024 by marc matis
Friendly, accommodating and communicative customer service, excellent body work, and hassle-free insurance claim details. Bravo!
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January 2024 by Nicolas Clark
Professional Auto body shop. They understand the guidelines and laws for Auto body and I would trust them with my car/van. I've used them twice in the past 20 years.
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December 2023 by Mary Lou Soscia
Friendly staff, good communication, excellent repair.
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December 2023 by Bret Brantner
Great service and people. I couldn't be happier with the repair work. Highly recommend!
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November 2023 by Elizabeth Fischer
Overall, great experience. The repair took 17 days, and I wish it was a shorter wait (since I was driving a rental & paying extra insurance during that time), but they did a great job on my 2008 Prius. It now looks like a much newer car, and they did a really good job cleaning it inside and out. I had one not too friendly experience with the guy at the front desk when I dropped it off (he ignored me), but everyone else was great, so I consider that a "one off" - he may be the guy they said was no longer there. And, I believe the wait happened because everyone still seems to be experiencing supply chain issues.
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November 2023 by Nisreen Malik
I wish I could give this place 7 stars! Took my car in after being in an accident and they did amazing. Service was incredible and they made the entire process seamless. I could not be more happy. Everyone is efficient and friendly. They do good work and I will not go anywhere else for my auto needs.
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November 2023 by Brenda McCool
Great experience at Mackin! My car was spotless when I picked it up. Great customer service. I hope I don’t need their services in the future but I would definitely take my car back to them.Services: Painting
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November 2023 by john netto
Great place to work with. Encounters at the office were fast and efficient. All staff were courteous. They gave an honest estimate of time for repairs and kept me informed throughout.
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October 2023 by Stephanie Tull
I was welcomed in for my estimate by Lisa who scheduled my appointment.Daniel greeted me, looked at the bumper of my truck. Nice guy.Trevor in the shop, looked at it and tried pushing out the dent and reattaching the clips.It worked! Done in 20 minutes and they sent me away, generously not charging me.Who does that? These guys. They can’t do that I’m sure in every case, but they did today. I will be using them in the future for sure.Thank you all so much.Service: Body & Trim
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September 2023 by Ceridwen Coghlan
This place is awesome, especially shout out to Daniel for his great work. I came in after the whole lower plastic piece from my front bumper had come off to get an estimate for fixing it. Daniel said he might be able to get the thing back on with some clips and within a half hour bumper looked good as new, firmly reattached, and they charged me nothing. Incredibly nice folks, will be recommending this place to everyone I know when they need a repair. Thank you so much!
