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February 2024 by Shanika Woods
They are the best! Everytime I get my makeup done there by Mary she does an amazing job! I love Laven also!
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January 2024 by Cynthia King Yoga
Heidi slayed the assignment!!! I was so stressed being featured in a video. I am middle age now, and needed an age appropriate look for filming. I wanted drama, but keep it daytime. Heidi consulted with me, efficiently applied my entire face, and was on top of her other customers needs as well. She picked up my vibe & nailed it!!! Thank you, Heidi! I got so many compliments!I feel I got %100 the M•A•C experience. The store is so clean, and just like a M•A•C Cosmetics store should look. I’m so very relieved that I have found my MUA here in Portland! Yay!!!
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December 2023 by Emily Van
Lavin was so incredibly helpful. I usually find shopping for make up to be really intimidating and overwhelming. Lavin was really helpful and made it a really comfortable and fun shopping experience!
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November 2023 by Jen DiNucci
Helpful staff, but unsanitary makeup swatching. In lieu of providing new, disposable applicators, here you have the distinct privilege of putting products directly on your body! Hard pass.
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October 2023 by Stacy and Colleen Sheffler
This is my favorite make-up line. The employees are helpful, this is a queer and trans-friendly store. They only get 4 stars because their foundation causes breakouts
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August 2023 by Stephanie Choi
I got my makeup done here yesterday by Lavin and it was absolutely amazing. I was going to a black tie wedding and wanted to look a little glam. I got compliments all night, people saying I literally looked like a hollywood actress. The makeup stayed on perfectly allllll night too, I was amazed. The entire experience was really great — she explained everything she was doing, gave me great tips and new information, and made me feel comfortable the whole time.
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July 2023 by Rachel M.
I've been to this store twice, and had wonderful experiences both times - with totally different staff members. The people there are artists with years of experience. They can help you do outrageous art on your face, or subtle business casual. They never tried to sell me products that I didn't need, and I walked out with great education and the perfect colors. Seriously, I didn't know what I didn't know. They took the time to show me how to get the effects I wanted. It was fun, and I was treated with gentleness, and great ideas. So - I just had to write a review!
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May 2023 by Mrs. J.
Use to be cool. MAC stopped recycling your used lipsticks for one free one. Hmmmm.. so we lost hundreds( some $$$) of dollars w/ make up expiring due to COVID. NOW a a month later MAC takes away program that helps Mother Earth & gives u a reason 2 shop & buy more there. Horrible Marketing plan. Plenty of competitors same quality product. Plus McKenzie friendly at first yet fails to call or text when product u want arrives in the store. Back to Nordstrom, sorry I doubted you Nordys for a single merchandiser. Good part is a security guard is there in case u feel unsafe in the wealthiest neighborhood in Portland Oregon, ( nice eye candy he is)Duh.
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April 2023 by Stacey Dixon
Heidi was so amazing and helpful! I’m such a make-up novice and she really helped me find some great products. She provided a lovely personalized service, totally for free. Thank you!
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March 2023 by Kathy L.
I came into the N.W. 23 rd store in Portland a few days ago. I have to say I had THE BEST CUSTOMER SERVICE! The associate Laven gave me her undivided attention in helping me pick out the items and colors I needed (and her great personality). Great customer service is still alive and well at this beautiful Mac store. I highly recommend it!
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February 2023 by steelejen B
Went to use my points and was way surprised at how I was treated. I was treated like i was a prized customer and helped so well I will go there instead of big name stores or discount beauty stores. Its always an experience worth the trip.
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February 2023 by Kitty K.
I called my local MAC store in NW Portland last week after losing a bag full of cosmetics in the Dallas-Fort Worth airport. The store manager, Kenzie, couldn't have been nicer. After taking my order for replacements, she told me she'd put some travel add-ons as well as a little makeup bag in the box, and UPS delivered the order one day later. Thank you, Kenzie!
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December 2022 by Kevin Nichols
I went in for a Holiday Glam service recently and it was EPIC. The goal was for me look like Anna from frozen, but make it drag, and MAC slayed it. The whole experience was so fun and the MAC employees were the absolute best. I was getting compliments on my look all night long and some of my friends didn't even recognize me. 10/10 would glam again.
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December 2022 by Dinah Gilbert
Love this store! Love the makeup! Kenzie is the best at helping me find new colors and products. Love it all!
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December 2022 by Shimika Wilder
Love the Mac store on 23rd. Good vibes, good service. Special shout out to Heidi who usually hooks me up when I get my make up done and executes the brief to perfection. I’ve never been disappointed with any of the crew…Mary, Wyatt et al…all are kind, knowledgeable, and skilled to give me the look I want (and sometimes the look I didn’t even know I needed!). Also appreciate the relationship built over time as a “regular.”