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March 2024 by Cheri Johnson
No charge means, you got my business!
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March 2024 by Bob Siewert
Always great service at Les Schwabs. This particular visit. Staff went the extra mile to get a refund for a set of chains I had no receipt for. She found my purchase on line, but it was a struggle. GREAT service
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March 2024 by Tammy Schur
Friendly and professional team. I was a walk-in due to a flat tire. I just happens that Monday is their busiest day of the week, so there was quite a lengthy wait. I did appreciate that the waiting room was clean with a TV and stocked with Keurig coffee and tea. The sad thing is that popcorn is no longer served. Normally, they communicate what work they did, what they found in the tire, etc. But not this time.
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March 2024 by Amber
Sandra is really great at explaining and communicating with me about my car issues. Shes been great with helping me out with getting the best pricing too. Very friendly and kind.
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February 2024 by James Henne
Thanks guys ?
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February 2024 by Brice Cochran
I have been taking my cars to Les Schwab for over 12 years and always had great service. LS is one of the few large corporations left in our ever growing capitalistic society that still operates with a sense of integrity. Its not just about selling you tires they actually really care about the customer experience. So Rare . No Passive Aggressive Portland attitude here, just good ol fashion customer service.
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February 2024 by Jenna Lee
Very kind, helpful and accommodating staff. Highly recommend!
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December 2023 by Danny Tram
I only took my car to Les Schwab once and now I have been their loyal customer for 3 years. I never regret taking my cars here since I always know my car is in great hands. Please keep up the great work, folks. Thanks for serving the local community and we are truly grateful for that
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November 2023 by Loren Davis
nice folks, and they fixed my flat tire w/o an appt. And they charged $0. Thank You
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October 2023 by MR_ UNIQUE_PDX
Took My Vehicle in For Front End Noises and Metal Grinding and Find Out the Problem to Fix It, They "Visually" Inspected but Did Not Check it Out or Drive it or Even Put in On The Rack to See or Listen and Tell Me the Cause Of the Grinding and Other Noises Were The Brakes as They Were Worn and Grabbing and That Having The Brakes Replaced Would Solve the Problem, I Hesitantly Trusted Les Schwab Expertise and After Having over 500 Dollars in Brake Work Done Was Informed That the Hub Assembly and Bearings Needed to Be Replaced ASAP and That Is What Was the Actual Problem?? Now They Want Another 900 Dollars to Replace Those and If I Don't Do It ASAP it Will Ruin What they Just Did With The Brakes?? That's Total B. S. And a Rip Off Since They Failed to Properly Assess The Problem and yet informed me that was The Problem. Be Cautious and Watch Them Every Second or This Will Happen to You as Well.
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October 2023 by Harrison Groves
Super helpful! Had one of the windshield wipers not working, William did a simple diagnostic and got a quick fix done. Will be coming here again
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October 2023 by Chase E.
Used to be a great place. But the one off of crater lake hwy is going to hell. The service is unbelievably slow and the techs don't know what they're doing anymore. Constantly coming to ask questions they have never before on a simple tire rotation. The truck is with a company and it seems all my coworkers are lowest priority for this place. Definitely going to a different next time.
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August 2023 by Amanda Rose
I've been coming to this location for a long time and it's always a positive experience. Sandra at the front desk is wonderful! She has a warm personality and seems to be friends with every customer that walks in. The team here has helped me out tremendously during stressful situations. I highly reccomend their services ??
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August 2023 by Cason Ballard
We stopped into this Les Schwab with an emergency on our hands last Friday. Middle of the day, with the shop already super busy… We came in pulling our trailer on 3 tires, and taking up two of their bays, with no where to go, and all the reason in the world to think we were stuck. Maybe through the weekend, considering our problem was (I hope) not common enough they’d be able to get us back on the road anytime soon.I was wrong.Joe, the fella at the counter, was beyond helpful. He immediately went to work fixing our problem. This included an entire rebuild of the wheel hub and breaks, some grinding and re-thread work on the axle to repair the damage done… It was 90+ degrees out, on a Friday, and he and his team worked diligently, getting their many customers through, and sweated past closing time to get me and my family back on the road.With a smile.I can not thank the team on Lombard street enough.I might actually commute down from the Seattle area to buy my next set of tires specifically from this shop. Tbh, I’ve never had a bad Les Schwab experience… but this was incredible service!! At the right price too! I wont share the total cost they invoiced me at, but I will say, literally anyone could afford what they charged.;-)Thanks again Joe! You and your team are in our prayers!
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August 2023 by carol Hartman
Great place. Courteous, helpful & efficient technicians. Took my car in at appointed time. All went well and I will certainly return.
