Leatherman Tool Group
WarehousesHours:
12106 NE Ainsworth Cir, Portland OR 97220 Hours
About Leatherman Tool Group
Leatherman Tool Group builds its multi-tools in Portland, Oregon, testing them in the rugged Pacific Northwest to ensure they are reliable for any adventure or task. The tools are described as useful, handy, essential, and proven for all kinds of situations, household DIYs, and repairs over many years. Customers report long histories with their tools, with one lasting over 25 years as an everyday carry, remaining clean and sharp. The company's warranty and customer service receive significant praise. Reviews highlight quick repairs, often with replaced or upgraded parts like pliers, blades, and bits, even for very old models. This service is called great, amazing, and something that inspires customer loyalty and repeat purchases. However, one recent experience noted a lack of response to an inquiry about a broken part. Overall, Leatherman is thanked for creating durable, innovative tools backed by strong service, inviting people to share their own stories of saving the day.
Most Recent Reviews
August 2024
Warranted my titanium leatherman charge.
Not only did they repair it, They also replaced and sharpened some of the knives.
Great service . Will definitely be buying a Leatherman again.
April 2024
Sent in my Leatherman because pliers broke. They quickly repaired and sent back. Not only did they replace the entire pliers part, they replaced the blade and two bits that come with it. One was originally lost. Very happy with the tool I always carry it and it's proven useful and handy for all kinds of situations.
January 2024
In 1988 (yes, more than 25 years ago) I bought a Leatherman Micra. I put it on my keyring. Over the years keys have come and gone, but the Micra remains clean and sharp. That is a long EDC history. This history puts my Micra as my oldest EDC with no competition even coming close.Thank you Leatherman! ?
More Comments(51)
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