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February 2024 by EG Creative Design Build
Excellent customer service at this location. They have everything organized in the warehouse and in stock. The associates know about the equipment and if they aren’t sure about your particular question, they eagerly get you the person who can answer. Blown away with how easy they made buying my restoration equipment compared to Amazon and other remote retailers. I’ll be back, thank you for your kindness and proficiency.
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September 2023 by Jennifer Stevens
When it comes to chemicals, classes, things like that, this place is great. Good customer service, quick shipping, can get great advice on what to use for unusual situations. However, we purchased a new truck mount and it's been a different story. Many problems with the machine, slow response to get advice on dealing with those problems, multiple trips back to Portland to fix the problems, only to find the problem is still there or new issues pop up. We love Jon Don for our supplies, but will not be using them for large equipment purchases again
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August 2023 by Ronald Bates
i have been using don jon since 2018 and the whole time i have dealt with sales representative benjamin lambertus ben has always gone beyond what is expected of him whether his updating my orders status or professionalism and knowledge of the products don jon offers no matter how busy he must get he always manages to help me i love don jon products but i must admit ben is a real big part of me getting my products from you guys!
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May 2023 by Dan Mickelsen
Until today I didn't even know the place was there. I needed floor wax for my stained concrete in my shop. Great price and boy does my floor ever shine!
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January 2023 by Alex Leyva
I have been trying to call this place for the past week, no response and no call back despite numerous voice mails. I also drove out on the 2nd to find out they were closed and no heads up but a simple piece of paper on there front door, strongly recommend better customer service and getting back to clients for repairs and items left there!
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December 2022 by A Bailey
These guys have sold me 90% of my carpet cleaning equipment this last year. Sales people are helpful, products are delivered quickly. Love this company and will continue to use them.
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October 2022 by Jenny Figueroa
I love this store, I can spend hours here just looking at their stuff and talking to the staff
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November 2021 by Ned K
Best customer service
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April 2021 by Fig Jenne
I love this store
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January 2021 by D Jay
Both Gentleman were very helpful and nice. Pleasant conversation and offered full knowledge of products and what would work best for our needs.
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August 2020 by chris nerton
Awesome people
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June 2020 by Ariana Rintz
I have worked with Gary Jensen and his team for years, and they have been a great support for my business. I highly recommend Jon Don and their staff are a pleasure to work with.
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May 2020 by Michael Moore
Ordered everyday materials on line because of the covid-19 issue. Materials not in stock, has to ship in from another store and Will not give us a partial order because of their inventory program. This makes no sense at all. What happened to good old customer service.
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December 2019 by Richard Kruska
If you have any business in the Restoration world, this is the place to go. From water, fire and mold supplies to repairs of equipment this place covers all bases. Hosts a variety of different classes in carpet cleaning, water restoration even business classes. Great for jump starting that new business venture. Friendly environment, very professional staff. This is my store and will continue to be! Thanks guys!!!
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April 2019 by Jose V.
These guys sold me some cleaner that is proven to cause cancer. WTF wants to use that? So I tried to return it today, but they have a 30 day return policy that is BS. I never opened the bottle and I was willing to ship it back. BEWARE JON DICK DON WILL SCREW YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
