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March 2024 by Jolene FORD
I don't usually have negative things to say but this time I need to I came in for my oil change an oil filter I have been coming to this location for about 3 years now an I have never been so upset an disappointed on the service i had received one young guy worked on my mini an things on the list were not done like my tires I came here because my son is Josh Hohman to support what he does but I don't feel good going back . I have spent alot of money an it was slow that day .
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March 2024 by Carlos Guerrero
Came into the 181st jiffy lube today with my car making a horrible grinding sound. Greg the manager seen my heat shield on my catalytic converter was hanging and missing clips and he resecured it for me! Him and his team were awesome and I will be back for prior services!
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February 2024 by Mary Helms
Excellent work they really pay attention to detail
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February 2024 by Max Kovalyov
Guys are not proffesional at this location, I've change oil at the same location last time, they screwed my bolt and I didn't know that, I came at the same location, now they telling me they can't do oil change cause that bolt is damaged by somebody else, I told them they changed last time, she argue with me, after she called supervisor i asked, supervisor set work on it and change oil, they start, at the same time i asked to do air filter change, they start, spend 20-25 min and by the end they told me they can not change air filter cause they don't have tools for it, I told them forget it, even do oil change cause I do not trust them, so unprofessional, I will never gonna go to jiffy lube
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February 2024 by M HP
Great service!
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February 2024 by Stan Brock
I have been going to this Jiffy Lube for about 3 years for oil change and fuel filter service on my diesel Silverado 3500. The service has been good. Today was a great disappointment. No one checked my tires, they did not top of any fluids, they couldn’t change my fuel filter. I’m not sure if they have had a change at the top, but there was definitely a different feel of customer service.
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December 2023 by Tony Wright (TonyTiger)
Good location. it's a little tight to get out of but the technicians were all polite, professional, and friendly. O and fast. 1 of the fastest oil changes I have gotten from Jiffy Lube. Even faster than when I worked at one and had my car done there.
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November 2023 by Laura Cromwell
I went to the store at 143rd100 and SE Divison but they did not have the oil filter need for my car so they sent me to the JL on 181st & Glisan. They were awesome! They did not have my oil filter either but sent a worker out to go get me one. They also got me in and out within 30 minutes. The 3 employees I dealt with were extremely friendly and helpful. I'm so glad I came here and this will become my new oil change store.
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November 2023 by andy thornhill
Been to this specific location two times, and after both times, I’ll definitely be continuing to come here instead of the previous ones I’ve been to.Very knowledgeable and helpful staff that give good layman explanations for a car idiot like me.Services: Air & cabin filter replacement
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September 2023 by Obaid Khan
On June 8, this location repaired my brakes and rotors of the rear wheels. However, I was continuously getting the squealing sound. I called the location on several occasions, and also went by in August to see why the noise was continuing. At that time, I was told to change the brakes of the front wheels, this was on 8/18/23, which I did. The noise continued. I called back again and was told to bring the car back in. The end of August, I take my car in, and they could not give me an answer to why the squealing sound continues.On September 21, I go in around 6:15 pm to check my rear tire. I was told that there’s not much they can do at that time because they were about to close and I need to come back the following day at that time, which is understandable. I also told the associate that my brakes are continuing to squeal. She stated that most of the times the employees don’t lubricate them and advised me to come back the following morning and they will take a look at them. The following morning, on September 22, I go back at 8 AM in the morning and was told that most of the employees called in sick and there unable to do any work and I need to go to “Eric store“ which is in a Gresham a few miles away. I go to this location and speak with Eric and tell him that I was sent over from the Portland location and I need to get my brakes and my rear tire looked at. He had one of his associates work on my car, and nothing was done. I asked him about the noise, and he couldn’t give me a definite answer and said that he “dusted“ the rotors and regarding the tire, he said he’s unable to get the wheel off because it’s too tight, and it broke two of his tools. He suggested I go back to the location that sent me over in the first place. A complete waste of my time in the morning and nothing happened.I take my car to discount tire and they changed my tire, gave me a new sensor and did everything very smoothly, no problem. A service both of Jiffy lube location did not provide. I’ve been told by several people never to take my car to Jiffy Lube, and this will certainly be the case, they will never earn my business again. I have spent over $800 with them.Service: Brakes
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September 2023 by Tatsiana Valiusheva (Танюшка 82)
We didn't get the service we hoped for because of our vehicle nuances, but the folks there checked for us where we can do the service our vehicle needed, called that shop to confirm abd referred us there. Thank you Guys!
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August 2023 by Steven Bowen
Put wrong oil in my car . Didn't tell me they was out of the 5w30 Euro synthetic I used in my car since I bought it 2012. Used 5w40. Not happy, had to pay another oil change.
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August 2023 by Bryan
Very professional, they took my car in quickly, offered additional services but were not pushy, finished the work quickly and were very polite. Overall a good experience.
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July 2023 by Gina Perry
Picked up a nail in a tire, brought my car in when all the bays were full and they still got a new tire on my car in a jif so I was back on the road in no time. Friendly, helpful and knowledgeable employee made the experience even better.
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July 2023 by Wendy Brown
They were polite and new what they were doing. Very Quick. Had front brakes and rotors done.
