-
February 2024 by Chels
Best Jiffy Lube experience! The manager Luke made sure to check every single thing and the best experience getting my oil change ever! Thank you guys!!!
-
January 2024 by Pennie Richerson
These guys were just the absolute sweetest. Anthony and Aiden went above and beyond to take great care of my vehicle while having to leave it for a few extra days due to the Snow and Ice, and they even kept my car safe in the Bay while they were waiting for parts to repair a cracked oil pan. I will definitely be going back to get any repairs on my vehicle that apply to Jiffy Lube.Thanks guys! I really appreciate your care and attention to detail.You're the best!
-
January 2024 by Gayle Burrow
I am very glad I took my care to Jiffy Lube. It is getting old and I had not had service for a couple years. Irecommend Jiffy. They explain everything to you. So they took care of everything including rotate tires.Thank you.
-
December 2023 by Gregory Pitts
Scott met us with a smile and a GREAT, can-do attitude, helping us adjust the oil level after Oil Can Henry's mistakenly overfilled our oil in our VW Taos. He displayed customer service the way customer service should be. Thank you.
-
December 2023 by Victoria Rose
I cannot say enough about this shop and the employees. They are absolutely AMAZING!I have a tire that leaks air and needs a refill every single week. Every single week I roll into Jiffy Lube on Halsey and Anthony, Luke, Caleb, Michael, Dillon, or Preston fills ‘er up and I'm on my way till I return the following week begging for more air.Correction: I don't have to beg for air. They see me pull up and they start hustling to get the hose before I can even get out of my car.They do it with excellent service (for which they are not being paid) and big smiles on their faces.I almost don't want to get the tire repaired or replaced. If I did, I wouldn't be able to go in for my weekly air fill.Now… here's Part 2: Last week I saw that my car was leaking oil. A friend tried to diagnose it but was unsuccessful. When I went in for my free air, I asked Anthony if they offered a service where they could look underneath and see if they could spot the leak.SURPRISE!!! Another free service! After filling my tire with air, they drove it into the bay and got me settled in the heated waiting room, while they tinkered around underneath and sure enough, found the leak. The filter was loose. They tightened it up and got me out of there at no charge.I LOVE these guys! And so does my car!
-
November 2023 by Elaine F.
Great service. Extremely thorough and explained everything, with prices. Great experience.
-
November 2023 by BelievingInHappiness _
Great team, amazing customer service from everyone there. Would definitely recommend this shop to any of my friends or family.
-
November 2023 by Jed Hane
Helps me every time I pull up
-
October 2023 by Da’Cup C.
So yesterday I stopped at jiffy lube for a fluid check and was told that I need transmission fluid and motor oil and antifreeze but I decided not to get antifreeze but to get the other two I left from there I went to go pick up my son and all of a sudden my car started smoking. The car came to a stop on the freeway, and when I pop the hood, my radiator cap was halfway on and flew. It was all over by engines after I was told to a mechanic shop they said that oil have fried something in my system so I call Jiffy Lube and reported the incident to management and a gentleman act like he didn't care, so I called corporate, hopefully I can get some response because now I'm out of the car
-
October 2023 by Mark Walker
everybody was very kind courteous explained everything in detail there all total professionals I was very impressed with the knowledge that. In my opinion there the best in town thank you so very much
-
October 2023 by Jared Skov
Anthony, Zach and the crew hands down have the best service anyone could ask for got me in and out in a timely manner and explained in detail everything I need so I was able to understand. Good job team at the Halsey location
-
September 2023 by Kaleb Smith
I was on a 2200 mile road trip to Portland and developed an oil leak. I couldn't get a reading from the dipstick so I took it to Jiffy Lube. Anthony the Manager checked it for me and added 1.5 quarts to top it off. Didn't even charge me. Really helped me out during a pretty serious problem and showed me why I wasn't getting the reading and exactly how it should look when full.The customer service was second to none and I would definitely recommend this location. I travel to Portland pretty frequently and will absolutely return for any work when in town.
-
August 2023 by eiggam Doppy Ponkey Flenis
This has to be one of the best places I've ever been to, they had great customer service and made sure i understood what services i needed. The employees were helpful and polite. I especially appreciated the manager Anthony who went above and beyond to make sure my experience was exceptional. I highly recommend this location and will definitely be returning in the future ?Service: Oil change
-
August 2023 by andrw
Told me to hop out the car and didn't even turn off my car. It was running for 15 minute's. I wouldn't come here for any repair work. Total scam
-
July 2023 by Lauren Kramer
This is a massive review but it’s necessary.I’ve been at this jiffy lube a few times now and the experience I had today was so terrible I will never come back. First of all, they tried upselling me on EVERYthing. It started with my “brakes and rotors are absolutely terrible- boarding undrivable.” Untrue. Partner looked at them immediately after I left. After trying to upsell me over and over again, and without me budging (sorry, I want to go to my reliable, trusted mechanic for work), one of the employees asks me if I have a place to park my car when I leave there. “Yes, why?” “Because your starter is sparking like crazy and you shouldn’t drive it at all. Everything wrong with this car.” “Okay, well I’m hoping to get rid of it soon anyway.” To which he responds, “Well I don’t know who would buy this thing.” ….. I didn’t say anything about trying to sell the car. And what? SO unnecessarily rude. As I’m leaving, all the employees stand there and mock and laugh about my car. Listen, I drive an old car. I’m not stupid, she ain’t a looker. To scare me as I’m leaving that I shouldn’t even drive to work, with absolutely no solution offered or anything, is insanely unprofessional to me.When I reviewed the paper they gave me, with comments about my vehicle, it claimed “Massive Oil Leak”, even though it also said that my oil was full on arrival. I haven’t checked or topped the oil off in two weeks. Which one is it? I’ve never seen any leaking under my car, not even a drop, ever. Nothing about my TERRIBLE brakes, nothing about the starter sparking.I had my vehicle looked at a month ago for a trip at Les Schwab for a full road ready inspection and they told me everything looked good except for some suspension issues. Funny, Jiffy Lube didn’t catch that. I should note that I’m not suggesting there’s no way anything is wrong with my car, but the delivery, the clearly inexperienced explanations, left me feeling untrustworthy.I never write reviews. I never complain. If I have a bad experience, I just won’t return and move on with my life. But this experience I had today was so deserving of one. I left feeling disrespected, confused, and treated with such weird unkindness. Hate to pull the “it’s cause I’m a woman” card but there’s no way in hell these guys would talk to a man the way they talked to me.For the record, you guys performed an engine oil flush and transmission flush for me. Funny that all the things going wrong seem to point to your shoddy work. And you put the wrong oil in my car last time. I have no clue why I returned. Go to a real mechanic if you care about your vehicle. Avoid blatant SCAMMERS and DO NOT COME HERE!!!
