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March 2024 by Derald Hanson
Good anime store
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March 2024 by Megan Smart
Love the eclectic inventory here. All the employees are super friendly and helpful
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February 2024 by Keith Weston
I just walked in today cause a hat hanging up caught my eye, and a girl approached me (I'm bad with names but I wanna say her name was poppy or something) who had pink (and I wanna say green) died hair and glasses.This girl had to be the friendliest employee I've ever met at a Hot Topic in 17 years of shopping at various HT locations in many states. She told me about how much she loves the anime merch I was looking at, and she even showed me some hoodies she loved that i would have missed otherwise. I want to bring my wife in and work with her and get a lot of the cool shirts and hoodies I saw today. She's a breath of fresh air in retail and I think every HT should have an employee as friendly and engaging as her!Sincerely, KeithPs. This might even be my first Google review, cause I don't leave negative reviews, but I never have a good enough experience to actually write reviews over (before today that is).
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February 2024 by Allistrata GG4
Hot Topic makes my old goth heart happy. I wouldn't say they're known for their stellar customer service usually but there's something awesome about the people working at the Washington square mall location. Always friendly, fun and helpful. Exchanging stuff was totally stress-free. As someone easily overwhelmed by human interaction, I appreciate that.
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January 2024 by L S
Staff was knowledgeable and friendly! One of my favorite hot topics to shop at!
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December 2023 by Ace M.
Absolutely LOVE this hot topic:) the employees are always so kind and helpful. Gets crowded on weekends but it's always a great experience when I go.
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December 2023 by Zara Altair
Helpful, friendly, professional staff. Way fun store.
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November 2023 by Carolyn “Car” Bostick
Very busy and hard to hear but lots of fun stuff. Staff is awesome!
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November 2023 by Jo Raya
I buy here a lot and I heard one of the employees say they'd throw a tantrum to their parents if they didn't get what they wanted when I went many weeks back. I swear people can be weird as hell
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July 2023 by Spencer Storm
Employees are friendly and knowledgable. I always feel heard and welcome. I'm returning to skateboarding after a few years hiatus and this spot always has nice and varied pick me ups.
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July 2023 by Tim McIntosh
My kids love shopping here! They have concert shirts that look vintage to anime shirts and hats. They carry a pretty good variety of different styles for all types of people. Highly recommend giving them a look!
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July 2023 by v
Bought a shirt for 17 dollars cheap. But the staff seemed really annoyed with their face expressions..
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June 2023 by Regan Stoller
Lexi WAS AMAZING, I went in looking to purchase some earrings and an employee named Lexi was quick to greet me at the door and ask me how my day was, they were very nice and helped me find just the pair I was looking for (and even some more). Very pleased with the Hot Topic staff, and the overall experience was AMAZING!
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June 2023 by Noel Phillips
What an assortment of fun stuff especially for those who like super heroes!
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June 2023 by Everest E.
Hot topic is a great store for music fans, anime fans, horror fans, and even more, such as sanrio and strawberry shortcake fans! Not only is the ambience at this location very nice, but the location is convenient, items aren't too expensive, great customer service, fast refunds/replacements, and great music taste. The quality of the clothing there is great. Not rough at all, most shirts are SUPER soft, and everything overall is very nice.