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February 2024 by Cher Will
Their app makes it so easy to fund what you are looking for.
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February 2024 by ric tep
Great service.Customer service help me with my plumbingNeeds
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January 2024 by Toni Stewart
Great store! Great employees!!
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January 2024 by Rockhill Christopher, A
Let's do this!
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January 2024 by Ramona Simms
I'd like to leave a review particularly to Tony, Karen and Pro dept.. they went out of their way to help my disabled friend and I. Thank you guys. Your the best.
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January 2024 by Brad Carbone
Always have what I need for projects
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January 2024 by John F Howes
Never have good experiences.
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January 2024 by HMC SxS
A couple of helpful employees went above and beyond to locate an item. Good workers these days deserve the stars alone.
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December 2023 by Jeremy Schram
Two stars really sums it up. There are good things and bad. There are friendly employees and ones who seem to actively go out of their way to ignore patrons. I avoid like the plague, but sometimes there's no getting around going.
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September 2023 by Adam Bryan
I had the worst luck with this place. We bought an electric lawn mower without any help. You used to be able to ask a question but try to find a helpful employee in this area. We chose a DeWalt (my tools are all of the same brand and work well). Drove 30 minutes home and found someone had stolen the batteries out of it - a known problem according to the store when we called. That lady was very nice. Unfortunately, when we got back to pick up replacement batteries it was an ordeal until she happened to meander her way by and explain to the two underwhelming kids working the return desk that she had indeed said I could pick up just the batteries with my receipt without showing them the actual lawnmower back in the box. That mower, once we could power it, turned out to be garbage. Don't buy DeWalt so my son and I returned it a week later, last Saturday. It took 40 minutes to get someone to unlock another mower for us. Forty minutes, two visits to the customer service desk, and a call to the absolute rudest manager who said she had already tried to send someone over and she guessed she would just have to do it herself. She actually very sarcastically said, "oh, I just love customers like you" when I called to ask if they had anyone able to come sell us an $800 mower. Then she went on with the rest of her rude statement. Fortunately, my son tracked down someone to help us while we waited for her. She showed up as I was helping him team lift it on a cart and smugly asked if we needed anything else. I'm tempted to return this one as well, even though it seemed to work fine, because this place was so awful. I'll just order one or go somewhere else. Whoever the Saturday morning manager is needs customer service training and Home Depot really needs to make an effort in staffing this location. I've spent thousands of dollars here, but won't buy anything else.
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September 2023 by Jacob Murrell
I went to buy a 4x8 piece of carpet padding. I spoke to someone behind a desk in the carpet department. I was told that I would have to buy a whole roll of padding. Disappointed I went back to the padding aisle and found a sticker that stated 4x8 precise cut padding. I went back to the carpet desk and asked the employee to explain what this sticker stated. He looked around and on a higher rack there were 4x8 cut pieces.
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September 2023 by Hannah K.
Me and my dad have been looking for the 12 ft skeleton for so long and thanks to Andrew he made it happen! Thank you so much!
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September 2023 by Anthony Shanks
I called ahead of time to check for an item with limited stock I was unable to order from the Home Depot app and was promised it was available in store. I rushed over only to find out the item was in fact not in stock and hasn’t been for days. However the manager came over and after some deliberation she graciously offered me a discount on the item. Found it in stock at another location and placed the order for me so it’s availability was guaranteed. While my initial experience was extremely frustrating the manager went above and beyond to ensure I was completely satisfied with my experience and I left a happy customer.
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September 2023 by Adam F
At Longview HD this type cart is hard to find as the store uses them for internet orders. Come off some profits and buy more of this type cart!?
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September 2023 by Carol Worster
I easily found the items that I needed for my project. I was however, extremely disappointed in their veterans discount program. Multiple levels of hoops to jump through to sign up. Then when I went to check out discovered that building supplies aren't allowed in the program.