-
February 2024 by Annie
I can never find anyone to help. If I call ahead to be sure they have a specific product no one answers - not in that department, not even customer service. I just don't bother going there unless it's something super basic I know I can find myself
-
February 2024 by Natalie
I ordered two light fixtures online to pick up in store. When I got there the employee brought out one box. I explained I ordered two and asked if they were both in the box. She answered, “yes,” sounding annoyed that I asked. I saw the box said “1 of 2” on the label, so I opened it up in the parking lot and there was only one light fixture. I went back in and explained there was only one. She went to look and brought out the second box. No one apologized and the 2nd box was soaking wet on two large spots on the cardboard.
-
January 2024 by william gonzales
Conveniently located
-
January 2024 by William Pickett
Great selection and friendly staff
-
January 2024 by Alyssa Hendershot
Home Depot is my favorite store. The paint attendants are always quick to help and whip up whatever sample I need. Everyone is friendly and helpful.
-
January 2024 by Kevin Haevischer
Always great customer service
-
January 2024 by Melanie
Very helpful customer service with a smile
-
December 2023 by Edward Finchum
Available products but employee's are like looking for big foot. Elusive
-
December 2023 by Richard Frey
I’ve shopped at this location for a while now without too much disappointment but I am experiencing an issue that really chaps my backside. I made a special order through this store several weeks ago and like usual, the delivery date had walked back a couple times which we can all associate with. The bigger issue is the fact that the item arrived a day ago but the store has nobody available to unload the truck during regular business hours (WHY?!!?!!?) nor did they have anyone scheduled for night shift which is typically the crew that unloads deliveries. The store has a night crew this evening which means my order will be unloaded then BUT NOT TODAY! All in all, my equipment will have not only arrived later than expected but it will have sat in the truck 2 DAYS at the store before I am able to take possession. This is not good business!!I really would have liked to have this stuff several days ago but that just makes too much sense I guess.////UPDATE//// 12-5-2023Finally made contact with a person who knew what was actually going on. She goes by M.J. and gave me the actual truth on the Where, What and When of my order. Came to find out that my shipment wasn’t even at the store when I contacted the store initially. MJ found that my order was actually at some other warehouse out near the Airport. MJ followed up with me until the shipment actually reached Jantzen Beach and called me to let me know I can now come pick up my merchandise!Redemption came at its best here! Finally someone who really cares and does what they say they are going to do and not give you the runaround !!Whatever pay and position MJ has needs to be promoted!Thank you MJ! Thank you for seeing this all the way through!!
-
December 2023 by Eric Hazen
I’ve used curbside pickup twice at this Home Depot. The first wait was 20 minutes and the second was 30 minutes. I went in and they had three working in customer service, I had less than a 2 minute wait in line. They weren’t checking their curbside notification. They also weren’t answering phones as I had called and been on hold for over 5 minutes. Walking up the phone was ringing and they were just ignoring it. Seriously, not thrilled with this HDs customer service.
-
November 2023 by Jason Santos
Not a very friendly or helpful store. When checking out, I purposely came to a self check out, and was interrupted by the person “running” self checkout to ask if I was paying cash or card. Didn’t need that help, but I said card, and she directed me to a manned register. I very clearly said I don’t need that, I am fine with self checkout and she said they would need to help me. Everything I had was barcoded, nothing was custom or special. It was frustrating and makes me want to find a different building supply store, where they actually listen to you.
-
November 2023 by jeremy adams
Home Depot is always my go to for things needed for my home. Things like door locks, paint for changing the color of my bathrooms. This past week I needed some cedar planks to replace some on my back gate to the back yard and they had them and was easy to get and get out threw the check out in the lumber yard check out this is a place I would recommend to anyone doing a diy project always easy to find what you want and sometime things that are just a spur of the moment thing.
-
October 2023 by Alex Coopersmith
No tool rental at this location yet the phone line let's you select it then waste 10 minutes of your life waiting patiently before you call back and speak to customer service to find out they are too busy dealing with people trying to steal everything in the store to rent you tools like every other location. Simply update your system, you are a 155 billion dollar annual revenue company!
-
October 2023 by Jared Evans
The website said they had some ethernet jacks in stock, and they actually didn't. If they want good reviews, an easy way to start would be to stop putting items in the "in stock" list and then not actually have them available. A complete waste of time comming here.
-
September 2023 by Ex Plore RG
The business is not a bad place but I don’t like my money spent there going to ANY political candidate or political position. “Marcus, who cofounded Home Depot in 1978, has become a mega-donor to the GOP over the years, supporting Trump's presidential campaigns in both 2016 and 2020. Has donated multi millions of dollars to the Frump Presidential campaign.