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June 2024 by Derald Hanson
Good men's shop
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May 2024 by Lara Handren
I’ve never had problems with this H&M staff! They’re really nice! But yesterday i was there and my leg was injured so i had to rest a little bit , i sat down on one shelf there. One employee i think she was the manager, she was really rude!! She came and said this is just for clothes not for human!! I was shocked you saw me with this leg injured and you say that!! So rude!!!
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March 2024 by C D
Store manager (jessica?) is extremely rude and disrespectful. Store looks like it's falling apart.
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February 2024 by Mano Abdo
The worst store manager ever
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November 2023 by Michael Phillips
Store was clean and organized, however only one changing area on the first floor no changing rooms on second floor. Staff was friendly and helpful. Checkout was quick even with a line.
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October 2023 by ISLAM PRO
Cheap place to buy quality clothing
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October 2023 by Dawn S.
Tried to return something 14 days past the return policy and explained I had Covid and offered to show a picture of my Covid test. The Manager was completely rude to me, man-splained that Covid only lasts 5 days ("well interesting Covid only lasts 5 days") and was super condescending. He also said no options and no store credit despite them still selling the brand new jeans I was trying to return 40 feet from me. Ironically, I called corporate and they said you can easily return things 30-60 day window via mail no issue. Went online, registered my return no problem. That is at least real customer service, offering options, explaining policies and trying to be helpful. Train your store employees this vs just saying no and your store management to lead by example, not by being rude to customers. Don't shop here. You've lost my business.
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September 2023 by NiaMarie Turek
I wanted a particular sized shirt and skirt that was displayed on a mannequin. I was told that they don’t do that! I’ve worked retail before and never told my customers they couldn’t buy something for sale! I took matters into my own hands and pulled the next size up from an accessible manikin. Good thing I’ve had decades of sewing experience. I will adjust it to fit. Very bad customer service! My son just confirmed the same thing. He never told the customer no either.
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September 2023 by Pearl C
Worst experience with the cashier that the one with long hair till the back and nose piercing approaching by bad altitude, bad customer service.
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September 2023 by Tara Mccarthy
Unsafe dressing rooms
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September 2023 by emo lover
i need andrews instagram bro fr??????
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August 2023 by Mw C.
Wonderful store. We found clothes and the cashier helped us to add our member info since the wifi wasn't working.
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August 2023 by Austin Paterson
I bought a dress shirt, and dress pants. Both items I wasn't sure I was keeping, but I got them just in case. This was 3 days ago. The associate at the time assured me that even if I lost my receipt, as long as I had the tags and the original card I used for payment I could make a return and get my money back. 3 days later I go to return the items with card and tags in hand. An associate had grabbed a manager to inform me they would not refund me the money. When I tried explaining to them what their employee told me, the manager VERY rudely cut me off and laughed at me. LAUGHED, when I said this is a lot of money for me, and I was told I could do this. That's why I got them in the first place.I expect something to be done about this, and you will be hearing from me again.
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July 2023 by Anil Khokhani
It's ok
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July 2023 by Alili “Bosé” BOSÉ
I like the store, I just noticed that there were very long lines both to try on the clothes and to pay, I think they need to have more cash registers charging during peak days and hours, it took me longer to enter a dressing room and pay than to try it on and see the store, I wasted a lot of time there.