June 2024
I made a reservation at hertz in Portland Oregon 330 Southwest Pine Street OR US 97204-2752, this location stated they could not rent a vehicle because of my license being damaged. I confirmed with an agent on the phone and they stated they do not have a policy about damaged license, only if the license is valid
October 2023
Hertz just can't get its act together. I am a gold member and reservations do not get entered properly and the vehicles are either the wrong class or my reservation cancelled. Seems I need to switch companies to one that provides proper customer service
September 2023
DONT BOTHER BOOKING WITH THEM!! They are extremely unprofessional. I've called about 10x for a simple question & they keep picking up the call & hanging up. They clearly don't like there job. It's so unfortunate
