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September 2024 by Blue
Super nice group of guys here. Always super fast and helpful.
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September 2024 by justin burton
superb! friendly and helpful. got an oil change quick.
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September 2024 by Debrayh Gaylle
Replaced my tail light in 15 minutes.
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September 2024 by Marlow Jay
Deeply disappointed in this place. I have come here multiple times for general stuff since I live in the neighborhood and then got absolutely screwed out of time and money when I got a power steering rack replaced. They have replaced the rack a total of 3 times, and a fourth to replace the bushings because they weren't fitting right, and just returned my car to me with a broken handle bar and a huge gaping leak in the boot. First one leaked but was under warranty. Second one was completely trashed, was incredibly loose and for some reason had pennies jammed in between the gaps and cross threaded bolts. I brought the car to another mechanic and they could not believe the car had been given back to me like that. I was upset at this point, but the manager was very accommodating and that was nice, however on the third time they replaced the rack they admitted that the fit was wrong (due to parts, apparently) and they wanted to make sure it was perfect so I should bring it back and they would give me upgraded bushings. I just got my car back and there is literally a hole in one of the boots, leaking ATF fluid in a huge puddle. The repeated pattern here is that the car was given back to me in worse shape than I left it and that is just absurd. If I hadn't taken the time to check myself other power steering components would be screwed in the long term. Not to mention the broken door handle..... What a racket. Now I have to pay another huge chunk of money to get this all redone by someone competent and just hope these people haven't permanently damaged my car in some other way that I haven't found. They are accommodating and very nice about warranty things, but I have a hard time believing that they needed this many times to "get it right". Maybe consider them for "easier" stuff, but beware of anything else. What a huge waste of my time and money.
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September 2024 by Liberty Action Business Support
If I stated how great the individuals are at Gills on Lombard, you would think I am a shameless conman. Having made it to Los Angeles, CA due to Gills top notch technical services, and honestly their depth of expertise equivocal to engineering, the result is proven at every mile.
To add that the value of expenditure defeats all others in the market, from Valvoline for fluid changes, to dealer, Goodyear, Firestone, to Tony by the shade tree, it is inappropriate not to state a finding of greatness. They cost the least and deliver the most.
Gills individuals are so great, I purchase from them. As is obvious, I know great. I know Gills on Lombard.
Greatest Regards,
Liberty Action D.B.A. TechTK
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August 2024 by Schmina
Took me in at short notice . Communicated along the way. Charged fairly
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August 2024 by Brenda Richards
Always top notch service when I come here. I bought my suv new and have done all oil changes and service here. Close to home and the staff are always so nice here.
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August 2024 by bob bob
Absolutely top top skill. Hybrid full synthetic change and I received above and beyond mileage efficiency tuning, washer fluid, and more without having to ask for it. High expectations and they were exceeded. Bring it here if you use a hybrid as a worker. I used to have to ask the maintenance / tire place to update my tire pressure and mileage tweaks.
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August 2024 by Anthony Johnson
Amazing service from Rich on my inspection. Efficient & friendly.
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August 2024 by sarah roberts
Went above and beyond when I was in an emergency and needed help. Definitely recommend this place.
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August 2024 by Kerry Aguilar
Needed an alignment. I was able to make appointment online, which was very helpful. Service was thorough and well done. They even took a nail out of one of the tires. Price was more than fair.
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July 2024 by Patrick LaLonde
I always like taking my car here. Folks who work there are always really nice and informative. I never feel like they're trying to upsell me on work that doesn't need to be done. They communicate necessary work well. Just all around a good shop.
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July 2024 by marya halle
They want 100% above and beyond, With exceptional customer service. This particular location on Lombard gets extra love from me.
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July 2024 by Luis Soto
Good service.
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July 2024 by Jeremy Richardson
Super efficient and helpful!
