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January 2023 by Akemi Saula
I purchased a reclining sofa from Fred Meyers last year. About 10 months after, one of the springs on the recliner handle broke. I reached out to Fred Meyers and they provided me with Furniture Connexion & Porter Designs for my warranty. I spoke with Tony Newman and he immediately sent out the replacement part. Fast forward two months later (now January 2023), and the frame separated on the back right side. This caused the arm to sag. I reached out to Mr. Newman once again, and after a few emails he sent out Big Sky Upholstery NW to come out and fix it. It was a 15 minute fix! Both Tony Newman and Big Sky Upholstery NW have outstanding customer service. I highly recommend this company not only for their products, but for the customer service as well. Good customer service is hard to come by now days, and they go above and beyond.
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August 2021 by Frances Spann
The prices are reasonable! The Peoples at furniture connection are friendly and courteous,they work with their customers to meet their satisfactory needs! If someone would ask me how would I rate them, I would have to say I give them a 10! This was my first time doing business with furniture connection. I was treated with courtesy and respect! “Ronnie Blocker!”
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January 2021 by Jeff Reese
Great selection & prices. Most in stock selection I’ve seen. Free delivery also.
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October 2020 by Eduardo Bell
Horrible service!!! As I walked in one of the sales man was sitting down on one of the couches. He said hello and that’s about it. I asked him where were his sectionals and he pointed out the directions. He didn’t bother to walk with me and show me what he had he just sat there. As I’m looking around I had a question at this point he was on the front desk with another saleswomen. I walked towards them and waited patiently until they were done talking but it took longer than expected. After he was done talking I asked him if he had feather couches which to he rudely said “no we’ve never carried those” that’s something you would order somewhere else. I just think it was unprofessional and will never be back here
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December 2014 by Jamie M.
We love our new furniture! Todd Tosh was super helpful, easy going and a pleasure to work with. We special ordered and there were no issues! Thank you to the store for having such great prices and Todd for the great customer service!
