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December 2023 by Aesha Elgin
Clean bedding, clean shower. No dust. Everything works for the price. I'm good. Also Elmer's Restaurant makes a great combo.
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November 2023 by Scott Colson
Room was okay and couldn't have anyone come to my room even as a guest as they weren't allowing people to visit me at my room. Had to meet them outside or someplace else. Room was clean and other than that their service was decent. I don't know maybe I caught them on a bad day.. But for the price I've had better for far cheaper. The hottub was just a jacuzzi in the living space and not that big.
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October 2023 by Denise B
Our check-in was not a good experience. Dana was unfriendly and told us the incorrect hold amount on the card we used. She stated it would only be $50, but ended up being about $100. Luckily the card used was a debit card with plenty of funds as not only were funds held for accidentals, but she completely changed the card on file and charged the whole stay to that debit card. We already prepaid for the room. This prompted my fiancé to have to switch everything back the next morning and the hold didn’t drop from my debit card until the following Tues.The room did not have a phone, so when there was a crowd playing loud music and singing right outside the window, I had to search for the hotel number on the Marriott app. Not sure what the associate was doing at the front desk, but they acted surprised when I reported the noise as if they couldn’t hear it.The room’s tv was also broke and missing several channels. We would get an error mess on the screen. An associate came to try to “fix” it and stated it was strange and didn’t know why we weren’t getting channels, said she’d return, but never did.The refrigerator in the room was super noisy and kept me up during the whole stay.Never expected such a bad visit to a Marriott hotel. It looked so run down on the outside as well.Rooms: Our room had no phone and limited tv channels. Refrigerator was noisy and they only had one set of towels in the bathroom. Didn’t seem like the room was ready to be stayed in.Nearby activities: Not too far from the airport, Target and fast food places.Safety: Seems like an ok area; had no concerns about parking car at the hotel.Walkability: Not too far from restaurants and fast food places.
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September 2023 by Devon Jetton
Very outdated. The woman at the front desk was very polite and let me check in early without charging me an extra day.
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September 2023 by paul sears
Front desk had 3 people working on a single computer for check in, causing a 30-minute wait to get checked in. Virtual key option did not work. There is no room cleaning over the weekend, and you must go to the front desk for towels.
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September 2023 by Mercedes H.
If I could give zero stars I would!! The staff here does not know what they're doing, especially Itzel. I just had to leave my room I paid $400 to stay 2 nights after already staying one night. I left to visit family for the day and was not allowed back into my room to get my belongings and was locked out. The woman said I never paid which I showed her documentation that I had. She screamed at me and told me to "stop f*****g talking to her" I am beyond frustrated and upset. I had to threaten police to get my belongings. I showed her my bank statements and the app I booked through even called her and let her know I had paid and they already received their money. This place is terrible. Rampant with prostitutes and a terrible employee named Itzel. stay away.
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August 2023 by Cory Zavoskey
Elmer's restaurant at this location serves quality food at a fair price and employs excellent staff. We meet with a group of friends at this Elmer's every few weeks, as it is centrally located for all of us.The women's bathroom, however, is a disgusting stinky mess. A few weeks ago I showed the manager, Jolene, the dried out air freshener that's been sitting on the window ledge for about 3 months, the mildew around the edges of the entire bathroom where the walls meet the floor, the dirt that's crusted on the floor tiles, the toilet seat that has burn marks on it (or is it dried excrement?), and the stinky floor drain that'll make you nearly puke. She assured me she'd get this attended to right away. Well, we met a friend there today, and nothing has changed in that bathroom. By the way, she's not the first manager I've spoken with about this, and she probably won't be the last. (This has been happening for years. Several years ago, the overhead vent had a huge accumulation of lint covering it. I'd asked time and time again to have someone clean it...never happened, and one day, when I was sitting on the toilet, it came loose and fell on my lap. Ughhhh!).I talked with a supervisor today, letting her know I was going to post this information. We'll see if any improvement is made to those nasty conditions. I just wish another Elmer's was conveniently located for us. Too bad I didn't take pictures.PLEASE CLEAN THE LADIES BATHROOM !!!
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August 2023 by Jay Yarborough
Decent hotel for a quick stay. Rooms are clean, but standard for this hotel range. Restaurant is connected, but otherwise food options are limited. Gas stations located nearby.
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June 2023 by Nichole Tautz
Great bed linens but this hotel needs a serious update.Dirty carpet in the hallways which really makes you wonder what is lurking in the fibers of the room carpet, doesn’t it?Not enough towels.Not enough creamer.And strangely a funky septic smell that lingered in the bathroom that I couldn’t figure out where it was coming from.This hotel is what I would describe as adequate. It was in the right location for why I came to Portland, and that’s it.It’s a Marriott. That’s good.I wouldn’t choose it again.
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June 2023 by Ali Perez
We needed a place to rest. After being at OHSU all week. Great room, comfortable beds. Friendly reception. Very clean.
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June 2023 by John M.
This hotel is run well. The facility is clean but some of the amenities are not available ; like their pool. Overall my stay was nice; the room was spacious and clean with microwave and fridge. I had a nice king sized bed and the Wi-Fi was good. I'd come here again.
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May 2023 by Casey Lewis
Perfectly adequate for the accommodation type. Friendly staff and ample parking. Google directions aren’t accurate though, there’s no entrance from the arterial road the street address is tied to.
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April 2023 by Pamela N.
Marriott property with no breakfast and Elmers restaurant won't serve food to go? Why would anyone traveling alone want to eat alone in a restaurant! Walked to McDonalds because no food to go? Did we just not survive COVID! Been staying at Marriotts for years and all of this is very strange and not the Marriott way I am sure!
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March 2023 by James Campbell
Extremely dated hotel. I heard this used to be a very rough hotel but had been redone. The front desk staff was ok, but don’t expect much from them as far as being friendly etc. The noise level was high and homeless people fighting outside my window during our stay. Don’t let the Sheraton name make you think it’s a good place to stay. It wasn’t a good experience
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February 2023 by John Reagan
I have NEVER been treated so unprofessionally by a hotel. First, They are discriminating against me for having a disability. I cannot believe in this day and age this still happens. Second, they billed me for “stealing” a pillow and charged me for it. I have a 7 figure net worth, I don’t need to steal anything! Finally the room was not up to motel 6 standards, let alone Marriott standards. Skip this dump!