FedEx Ground
FedExHours:
6447 N Cutter Cir, Portland OR 97217 Hours
About FedEx Ground
FedEx Ground has mixed reviews. Customers appreciate the friendly and helpful employees at the Portland warehouse, where parking is plentiful and security is easy to deal with. However, many find the customer service over the phone unhelpful, with agents following strict scripts and showing little concern for package issues. Some customers have experienced frustration with the main customer service, but praise the staff at the warehouse for their assistance, especially in re-routing packages when other options failed.
Most Recent Reviews
October 2025
Awful web site. A premium option to schedule delivery is supposedly available but it was impossible to access. Customer service rep completely misunderstood my inquiry and had no idea where the package was located. Stick with UPS whenever possible.
July 2025
App says package out for delivery, but that was yesterday. Can not find any updates anywhere.
June 2025
Saw there was issues with my package barcodes (making it undeliverable/returnable) and can't get through to a live person because the virtual bs kept getting my tracking wrong
Where is my package says it's been actively being delivered for the last 2 days !!!
More Comments(116)
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