-
November 2023 by shadowwalke
i been looking for my package for 5 days now it was to take 2 days and it did not come my way now its in ca now then today it come back up to wa now where it is going i dont know there no updates i try calling them it takeing me over 7hes to get someone im so mad are now
-
November 2023 by Andromeda
This driver almost hit me while walking in the parking lot near the Safeway & Dollar Tree in Battle Ground, Wa...After yelling at him to watch where he's going, he flips me off!
-
November 2023 by firealarmhacker 93
I come to think the delivery drivers screw around and have 2nd and 3rd lunches? My package was supposed to be dropped off today and now there is an overlay and says there is a pending delivery date. Not happy what so ever. Stick to the program and stop messing around and do your jobs!
-
September 2023 by Julio Vasquez
FedEx has been a real pain to work with to the point that I am starting to question why they insist on making deliveries to the coast when they often fail to make these deliveries. Recently, they could only deliver 2 packages out of an order of 3 because they said they couldn’t find my address for the third package. How is that possible? I found this out after getting daily notifications that the package was delayed but that it would be delivered the next day for a whole week. I finally called them and they told me the package was actually sitting at their warehouse the whole time because they couldn’t find the address. I never received a phone call even though they had my number.They did the same thing 2 years ago and I almost missed my best friend’s wedding because they couldn’t deliver my suit after leading me on for a whole week.It seems that they pick and choose when they can deliver to my address. They also had the audacity to ask me to drive 2 hours to go to their location to pick up the third package.You all need to work on being transparent and better communication with your customers. For now, I will make sure to let everyone I know to avoid FedEx on the Oregon Coast. Their service leaves a lot to be desired.
-
August 2023 by Giovanni H
If no stars was an option that’s how I would rate this place. Got an email saying my package was delivered with a picture of proof. Yea proof it was delivered to the wrong house that doesn’t even look like my neighborhood. You either have to be stupid to work here as a delivery driver. It’s 2023 GPS is around to deliver packages to the correct address. Thanks for losing my $300 package.
-
August 2023 by Kelsi S
My overnight medication shipment was delayed two days causing me to incur additional cost to pay out of pocket at another pharmacy to not miss critical doses.Ridiculous that paying for overnight delivery means 3+ days to this company.
-
August 2023 by K S
My overnight medication shipment was delayed two days causing me to incur additional cost to pay out of pocket at another pharmacy to not miss critical doses.Ridiculous that paying for overnight delivery means 3+ days to this company.
-
July 2023 by Theresa Rea
I am not one who likes to give bad reviews, but along with so many other people, I am super disappointed with FedEx. I was expecting a package this week that contained medication that is temperature sensitive. It also has to be signed for in person when it is delivered. FedEx indicated that they tried 3 times to deliver it. But I was home for the second and third time and there was no knock or doorbell. I got a notice this morning saying it was being delayed until Monday. So, I call Customer Service and they told me that in fact "No, it's being held for pick up. You will need to go pick it up, as they tried 3 times and no one was there to sign for it". BTW....the station where it's being held is 45 mins to an hour from where I live. I am so incredibly disappointed FedEx. If I had my way, I would pull all your contracts.
-
June 2023 by Dan Kurtz
I have received one FedEx delivery on time in the last 3 years. This is not an exaggeration. The delivery dates are consistently wrong on their site. It's gotten to the point where whenever I see something I've ordered is being shipped with FedEx I add 5 days to the scheduled delivery on the site. I have had multiple occurrences where the note on the site says a delivery attempt was made when it was not.The latest instance was this past Saturday when I was waiting on a replacement drawer for a nightstand I had received that was damaged during delivery (I'll let you guess who delivered the nightstand). After waiting a month for the replacement, FedEx was supposed to delivery it by EOD on Saturday.I was in my living room that evening. and decided to check the status of the delivery at 8:20pm. The site said a delivery attempt was made at 8:16pm. There was no knock at my door, no "Sorry we missed you" note, and the item did not require a signature so there was no reason not to leave it if they were there, which they were not. It's been two days and their site keeps showing my item as pending. They are the absolute worst.Update: The package that was supposed to arrive on the 6/03/23 was on the site as pending all day, and magically showed up on my doorstep today, 6/05/2023 without the site showing it out for delivery. Meanwhile, a second package that was showing as "Out for delivery" all day is now showing as "Pending" on the site.FedEx Portland never fails to fail at doing the one thing they're paid to do.
-
June 2023 by Stephanie R
Attempted to deliver my package x3 without ever using the bld call box or my phone to notify me - I’ve been home and available to come down and meet them at the door.Parcel storage in the office building next door was also available and not used. Always have problems getting my stuff from yall, what do your drivers even do beside falsify documentation.If I could give you 0 stars I would.
-
June 2023 by Shadehill International
Pickup driver intentionally didn't pick up full shipment, customer service and dispatch is terrible and mostly useless.
-
May 2023 by Debi Bauer
Carlos was my savior. I had my boxes packed and then my printer crashed. So I went to fed ex to have them do. Showed up there was a sign saying on break but decided it would take too. long so I came back and waited.. My son decided to not to help and and my body was screaming from packing 10 boxes and 6 large suitcases. He was so kind and very professional. I felt bad he was in such a hurry also all the labels were not on. He went to another place and came. There are very few people left in this world who act like him. I respect it very much and I am so thankful he came to help me move to Indonesia. He made a life long dream come true. Thank you!!
-
April 2023 by Anton van Veen
I went and picked up my package AOK. Parking and security great. Their automated system did not note the tracking number. No person to talk with on customer service. The manufacturer had given me track number and destination, so i went a day after its projected arrival date.
-
April 2023 by Kelly Abernathy
Two large packages supposed to be delivered a month ago. One showed up a week, the other has "experienced delays" 17 times. We have called customer service three times and even ask if we can pick it up ourselves, with no luck. This place blows
-
March 2023 by Ethan H
I agree with all 1 star ratings. Even if you pick it up you are hassled. My packages travel across the US faster than it takes to deliver my package from the portland facility. I'm less than 30 miles away
