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January 2024 by Lucky J.
Don't arrive here asking for help, because the employees either don't know the answers, are unable to seek a solution, or are not motivated to do anything that would result in a customer returning in the future (possibly because that would create even more work). I asked for help with a FedEx label that a company had sent me to return a product, and the sales associate was unable to do anything to assist.
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December 2023 by Josie L.
Not the place to go if you expect quality customer service and assistance! The guy in the print shop area is rude and short with clients asking for help on printing. Definitely appears to hate his job, and definitely did not want to there, let alone have anyone ask for help!! Rude, rude, rude! I will never go there again!
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September 2023 by Kevin S.
Apparently they close at 6:56! The guy said my package wouldn't go out until tomorrow. Which was fine. But because he was closing Early, I have to come back tomorrow.
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September 2023 by Stephanie Franco ..
I needed to print a few pages of a document. I couldn't believe how convoluted their self-service print station was. The instructions on the kiosk screens tell you to do the wrong things, and staff was condescending when I asked for help. The woman was so rude to a different customer it caused them to walk out. I stayed because I really needed my document printed but it was a painful experience to say the least. The staff gives you little riddles to solve rather than just giving you straightforward instructions or showing you how the kiosk actually works. Last time I'll ever go to one of these.
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September 2023 by Robert J B.
I just had a terrific experience creating and printing a simple "I heart MOM" sign at the Mall 205 FedEx print and ship center store #5153. The FedEx representative, Angela, helped me put it together, print, and laminate it. It was an awesome experience, and I recommend getting you print jobs, large and small, at this store. Thanks Angela!
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August 2023 by Teniya R.
Howard is top tier! Helped me with an international order that was heavy on my shoulders, and helped me with ease and kindness. Thank you, Howard!
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February 2023 by Berkeley W.
Samantha was incredibly rude I heard her berating staff and other customers. She was not helpful. Everyone else was great, Josh was very nice and helpful.
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October 2022 by David S.
Once again disappointed by FedEx. This company couldn't deliver a package on time if they tried. This is exactly why I do not use FedEx they are the most unreliable unprofessional delivery service on the planet. Every time I use them I always expect to get my package late I don't know why I expected any difference this time. They will send me notifications that my package will be delivered on a certain date between certain hours but they can't send you a notification saying that my package isn't going to be delivered on time the day they specified. They don't care that I am out $300 because I took the day off from work. They could have notified me that they couldn't deliver it on time when they said it would be here and I could have picked it up from them so at least I didnt take the day off for nothing. I mean I took A-day off work because FedEx said I needed a signature so I had to be there to sign. How unprofessional. I hate FedEx unfortunately I buy and sell and ship and receive items every day. I can't choose who a shipper uses sending me merchandise but I do whatever I can to not use FedEx when I ship.
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September 2022 by Melissa G.
I ordered the Premium front and back option for business cards. Their design platform was super user friendly. I was impressed with that. When I picked up the cards they were less than impressive. The paper isn't exactly what I would consider to be card paper mush less premium. They are flimsy and very thin for a business card. Sharp edges too and could leave a memorable impression on someone when they easily give them a paper cut. I asked the employees if they had a more desirable paper for these..I was told nope, that's it by the guy in the printing area. The gal that checked me out agreed that these were not really the quality she would expect either. In short, if you want a nice business card do not purchase from here.
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September 2022 by Amsha Studio
It does not exist.
