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September 2023 by Sophia Treyger
Fast, kind service. They fulfilled my rental needs and drove me home after I returned the car. Excellent location.
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August 2023 by Colby Whittle
Ian and the staff are great people to deal with. Rented a car for almost a week and they made it very easy.
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July 2023 by N Sneed
A great experience, every time! I skip locations closer to the airport when flying into Portland and it’s well-worth it. Ask for Ian when you call or arrive! Ian exemplifies customer-service, treats you like family, and swiftly alleviates any concerns you have that might arise!
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June 2023 by Jared Cooney Horvath
Incredibly fast (about 5min to get the van, 5min to drop off) and incredibly nice (honestly, everyone was ridiculously kind and made sure I had everything I needed). Could not recommend more highly - will be my go to so long as I am in Oregon!
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June 2023 by Saba Ibrahim
Ian was very nice and welcoming, I had nothing but a good experience. I highly recommend this location.
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May 2023 by Sophia L.
Staff was super helpful, accommodating, and overall I had a great experience with enterprise I would absolutely rent a car from them again in the future!
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May 2023 by Yasir
Matt here is the best customer services representative ever. Went above and beyond to satisfy a customer. I was very happy with his service. I went on Thursday evening at 8 pm. Thank you for being so considerate!!
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April 2023 by Vincent West
They are great people. They seem to have limited cars at times but they will give you a free upgrade. Their hours are pretty limited and they do not have a secure drop off point.
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April 2023 by Bradley H.
Great experience getting my van rental. Try were quick, accommodating, and easy to work with. They are always my go to for van rentals.
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March 2023 by Francisco Azcorra Aragon
Very bad experience, the price they charged was way more of the advertise price on their web site. I’m not going back to enterprise for a rental. Very disappointed with the whole experience. I would not be recommending them to other businesses for rentals.
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February 2023 by Eric N.
We came here after my wife's vehicle got stolen and customer service was fantastic! Austin greeted us and was very friendly, thorough, made our whole renting process so easy and simple. You the man Austin and thank you!
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December 2022 by Connor Johnson
Had a great experience renting with this branch. I’ve been in and out of 3 different rentals while my car is getting repaired. The cars were all clean and in great shape. Both Ian and Austin provided an excellent customer experience. Shoutout to Ian for running the whole branch on his own the day I turned in my latest rental. I’ll be coming back to this branch next time I need a rental car.
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December 2022 by wilson johns
Solid 4 and a half stars. I rented an F-250 for 24 hours. K. did my signing out and he was very pleasant, rather fun and very professional.C., very professional, ambitious, fun.The pickup truck selection here at this little known lot is superb.Everybody has bad days - and especially since this is still CovidTime but the general manager here strikes me as someone who has an in-law as VP or something. Before I told C. my opinion about her boss' lameness but after I lauded her & K. she said for sure I was going to get review request via email right away.Well, it's been 9 hours....
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October 2022 by Kellanium
Dealt with Enterprise after my beloved Honda got totaled. The whole thing was paid through the other guy's insurance. Ian at the Columbia branch is top-notch and supremely competent. He was a huge help throughout the whole process. Including when the rental I got was *also* totaled in an unrelated incident.Next time I need to rent a car I would be happy to go here. I'd be happy to travel across town if I needed to. They're great!
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October 2022 by Dylan D.
Ian Jackson here went above and beyond helping me with a rental car when my engine blew out. they talked directly with my insurance and were absolutely a pleasure to work with. hopefully I won't need a rental again but if I do I would go out of my way to come here
