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February 2024 by Laurie Randall
Looking at your website I was hoping to see some pictures of your outdoor patio furniture. All I see is that beige couch looking thing. Don't you have any other patio furniture?
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November 2023 by Megan S.
This is the best customer service I have ever had. Kind and knowledgeable staff went above and beyond when answering my questions. I bought a hot tub in 10 minutes. No analysis paralysis necessary which surprised me as I have no idea about hot tubs, did no research, and frankly, think they're ugly. I had some criteria as follows: 1. I didn't want the plastic tie-dye 1970's porn aesthetic. 2. I wanted a tub that I could use saline rather than chlorine. 3. My husband is 6'4" and it had to be big enough to have is shoulders submerged when sitting and the option to fully his legs sitting or floating. 4. Low monthly operating costs. 5. No pad necessary. 6. I was on a budget. We got a Bullfrog which is going to cost us 13/month to keep heated 7 days a week. Waiting for the delivery so no feedback or photos but I am going back to have them convert my wood burning fireplace to gas.
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May 2023 by Stephanie Vasquez’s did
We really enjoy our pool! Looking forward to having it the full summer season
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April 2023 by Sheri Beehner
Ashley is very knowledgeable with the chemicals for our spa, but able to explain in a format we could easily follow. Love the outdoor furniture. ?❤️?
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April 2023 by Deryk Schunk
Mike and Paul helped me out buying a stove! This was an amazing experience!!
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December 2022 by Jim Tower
Outstanding service, very friendly and knowledgeable. Aaron did a great job!Thank you, Jim
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November 2022 by Peter Nelson
I guess these guys are too busy to answer their phone. Prices are super high.
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October 2022 by richard greensted
Great products! Great customer support!! Highly recommend Emerald Outdoor Living. Loving our BullFrog Spa!!
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October 2022 by Megan Melady
Very helpful with my questions about my hot tub water balancing. I appreciated that he didn’t try to upsell me.
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May 2022 by eric Wilcox
The first time we had Emerald Outdoor Living look at the problems with our hot tub, OUTSTANDING SERVICE, the rep corrected a circuit board wiring problem, repaired a small dripping leak in the pump and adjusted the operation set points. After over a year and two other companies looked at problems, this rep fixed them.
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October 2021 by Angelique Arnason (MLO-133883)
I love my hottub. They were flexible with me on the terms as I wanted to try before I bought. I feel like the price was fair and I got really good service! Thank you very much!
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October 2021 by Cheryl Alto
Excellent customer service, quality products, free delivery and set up. We signed up for the service package to help us as first time spa customers. Emerald staff were helpful throughout the process. We have referred others to Emerald.
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August 2021 by Brooke Shannon
Emerald Outdoor portland is my go to store for all hot tub related needs. They have assisted with part replacement, offered knowledge on how to keep the tub clean, will come out and service the hot tub no problem. They also provided great crane recommendations for when they installed the hot tub on the balcony. All in all Emerald Outdoor living has my business from here on out.
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July 2021 by Katherine Stalmann
Our backs and necks love our new Bullfrog tub! Aaron Grube was super helpful with all of our questions regarding set up, maintenance, and chemicals—very glad we found him.
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June 2021 by Kenna Bettelyoun
We are first time pool owners. Chris and Aaron were so helpful! Our solar heating died and we needed a new pool heater. They told us what would be best and their price was well below the other pool and spa companies in town. We bought the heater and it was installed by an excellent guy named Jason. He went above and beyond and we couldn't be happier.Thanks so much, we will be back for a spa in the near future!
