-
June 2024 by Elle V
Stay far away-- this place is dirty, pedicure was gross, and they tried to scam me.
I came in as a walk-in at 4:30pm on a Saturday for a pedicure. I asked for the signature pedicure ($45) which includes a 15 minute massage. I asked one woman sitting by the door who seemed like the owner or management, how much it would be to add on 15 extra minutes of massage and she said $1/ minute. I agreed to that price.
The pedicure was not great. None of the tools seemed sanitized, the tubs were not super clean, and the aesthetician was covered in stains. The cloth they wrapped me in literally looked like it had feces on it (see photos). The massage was lackluster and done with scrub, which didn't feel good (as opposed to with lotion). The paint job was super sloppy (see attached).
Then it came time to pay and the aesthetician said it was $75. I told her that it should be $60 based on the quote from the front worker who seemed to have left the salon. She argued with me that the woman who gave the quote "didn't know what she was talking about" and the total was $75. I politely corrected her, explaining that when a customer agrees to a service at a certain price, it is not legal or ethical for the fee to be changed at the end. She argued with me and I asked to talk to the woman who gave me the quote. She then became petulant and rude and said "FINE! $65!" I pulled out the calculator to confirm that the total was $60 ($45 + $15). She said that the woman that I spoke to by the door wrote down $65. I told her that that's an error, and showed her the math again. I told her I'd like to tip 20% on $60, with the total being $72-- in hindsight this was generous for the service I got.
She came back for me to sign and was extremely impatient, hovering over me and yanking the receipt from me and then a first in my adult life: she aggressively RIPPED the toe separators out of my toes and smudged the paint lol. Truly, I have never in my life been treated so rudely or had a worse experience.
Cleanliness: Very unsanitary and dirty.
-
May 2024 by Danielle P.
Stay far away-- this place is dirty, pedicure was gross, and they tried to scam me. I came in as a walk-in at 4:30pm on a Saturday for a pedicure. I asked for the signature pedicure ($45) which includes a 15 minute massage. I asked one woman sitting by the door who seemed like the owner or management, how much it would be to add on 15 extra minutes of massage and she said $1/ minute. I agreed to that price. The pedicure was not great. None of the tools seemed sanitized, the tubs were not super clean, and the aesthetician was covered in stains. The cloth they wrapped me in literally looked like it had feces on it (see photos). The massage was lackluster and done with scrub, which didn't feel good (as opposed to with lotion). The paint job was super sloppy (see attached). Then it came time to pay and the aesthetician said it was $75. I told her that it should be $60 based on the quote from the front worker who seemed to have left the salon. She argued with me that the woman who gave the quote "didn't know what she was talking about" and the total was $75. I politely corrected her, explaining that when a customer agrees to a service at a certain price, it is not legal or ethical for the fee to be changed at the end. She argued with me and I asked to talk to the woman who gave me the quote. She then became petulant and rude and said "FINE! $65!" I pulled out the calculator to confirm that the total was $60 ($45 + $15). She said that the woman that I spoke to by the door wrote down $65. I told her that that's an error, and showed her the math again. I told her I'd like to tip 20% on $60, with the total being $72-- in hindsight this was generous for the service I got. She came back for me to sign and was extremely impatient, hovering over me and yanking the receipt from me and then a first in my adult life: she aggressively RIPPED the toe separators out of my toes and smudged the paint lol. Truly, I have never in my life been treated so rudely or had a worse experience.
-
May 2024 by G C
$40+ acrylic fill, they have reg & gel polishes. Thank you for being helpful and knowledgeable on the phone when I called. I look forward to visiting soon!
-
March 2024 by Janna T.
Tram is the best!!! She is so sweet and talented. My nails always look amazing and can last longer then 2 weeks if I haven't made it in for a fill. I constantly get compliments on my nails all the time.
-
January 2024 by Ava T.
I have been here like 6 times and i've been happy every time. My nails stay on and they look good. the ladies working are always very nice, as well. Here is my most recent set 10/10
-
January 2024 by Molly Laughlin
Best looking acrylic nail set I've had! Good work!
-
December 2023 by crystal lamb
Tram is amazing! Top-notch pedicure
-
October 2023 by Sherry L.
Tram is always so sweet and gets me. My nails are always on point thanks to her, I cannot recommend Tram enough. My sets and fills always last forever with her. Going strong on +2 years
-
October 2023 by Delores Sullivan
Kim was super. Did a beautiful job on my dip nails, brow wax, and classic pedi. Nice salon, centrally located, great spa chairs.Services: Pedicure
-
September 2023 by Micaela L.
Tram, the owner, was very nice! My friend came here to get her wedding nails done and Tram was very careful to make sure my friend and I loved our nails. I would come here again!
-
August 2023 by Jennifer Cramer
Please place *the clipper part* of the cuticle clippers in the blue sanitizing water, not the handle end. :-/
-
August 2023 by Alexa Gilbert
From start to finish this was probably the worst experience I’ve ever had. Wish I could rate 0/5. Initially called two days in advance to make my appointment for 5 pm - they said that was fine but if I was able to come in at 4:30 to try to do so. I let them know I was driving an hour and a half right after work and would do my best, when the day came I called to let them know it would be about 4:45 when I arrived just to be told by them “Well you have to be here by then or we can’t do it” - even though they had told me before 5 pm would be fine. The worst part of the whole experience was Kim removing my previous acrylic set - refused to soak them off because “it would take too long”. Mind you I have a sternum tattoo, I get acrylics removed without soaking all the time: but this was THE MOST painful experience I have ever had - almost passed out from the pain and was not once asked if I was alright or needed a break. During the process I bled three times from my nail bed as well and the middle of my pinky nail cracking - and no tools were cleaned or changed in the process. At the end of the day the nails turned out absolutely awful. Spent 1 1/2 hours just for the shape of the acrylic to be done terribly. Crooked nails & no real shape to the actual acrylic - bumpy and uneven. Also left with nail glue all over my fingers. Very very unhappy with my entire experience and will not be coming back or recommending to anyone - really wish I wouldn’t have paid for this service and just had them removed.
-
July 2023 by Kali Mustafa
I’ve been coming here for years. Such a great spot. Everyone is so friendly an accommodating. Highly recommend!
-
July 2023 by Rachel Kelly
I went to get gels removed - only the drill was used and my nails are extremely damaged now.
-
April 2023 by Kaeli Stutzman
Tram always kills it. Love this months set!Services: Acrylic nails
