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January 2024 by Dan Moss
Cycle gears staff have always helped me find solutions to my unforeseen problems in the road. Friendly courteous and professional interactions have made me a return customer for years. Thank you folks.
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January 2024 by Lon Paulson
Their store was the starting point for this years Polar Bear run. The battery on my 690SM was dead when I went to leave. The store personnel were very helpful. They offered me jumper cables and tools to help me with my dead battery. I decided to go ahead and buy a battery. They had what I needed and helped me install it.
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December 2023 by G G Town
Came into the store and right away I got greeted. Customer service is excellent. They help me and my friends find all the gear we needed and provided several options. I will recommend this shop to everyone!
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December 2023 by Donald Poulson
Rascal and the crew at cycle gear are top notch! I walked in with a gift idea for my wife but no idea what size and she went back in our purchase history and got me hooked up. She goes above and beyond every time we come in.
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November 2023 by Thomas Phillips
Order led a new lid (upgraded from a RF-1200 to RF-1400). I had it shipped to store to try it on and check fit. The gear experts talked me through the improvements of my upgrade and installed the pin-lock visor. Their time spent with me made me feel like I was making an informed and good purchase. Happy Customer!
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November 2023 by Renata hahn
Cycle Gear on SE Stark St.: I came looking for a disc lock for my new scooter. I received help from 2 sales representatives. They both were kind, knowledgeable and help me find a work around solution for the best lock that did not fit the hole size in the disc. I am a newbie in scootering, but was treated with respect in spite of my lack of knowledge. Each time I have gone to the store, I left feeling respected and knowing more about my scooter than when I came in. Thank you for the great staff that you provide for your customers.
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November 2023 by Scott Seidel
I've been going here for 30 years... Matt has always been awesome, and very professional! I bought my son a ramp, and straps for his first sport bike. Rascal was awesome as well! Thanks for being here for all these years!
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November 2023 by Sam Moore
I had reserved this item and received email confirmation it would be held until Wednesday close of business. I had business in that area on Wednesday so figured I’d get it then. Wednesday afternoon I got another email canceling the reservation.I called and was told the reservation was only 24 hours. The person was extremely helpful and told me they would get the item which they did.At the store I was charged full price, but after catching the error was immediately credited.Would be five stars if the email and store information was consistent.The item is perfect and the store has a very good selection. I typically shop at another store close to my place, but will shop this store when in the area.
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November 2023 by Aaron Kerschen
Always love going to Cycle Gear. Friendly and knowledgeable staff, and a decent variety of everything. Makes me feel good trying to buy things there as a opposed to online, but they do struggle to keep certain items on hand. Best to call ahead if you are look for a specific item.
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November 2023 by mike weber
Love this Cycle Gear Location!! Rascal and Matt went out of their way not only to find me the tires I needed to fit my custom bike. But got me a great price on the two of them.. Having retired from a customer service job this year, I crave good service and they both stepped up and met my needs, but went way over my expectations!! I had already spoke to numerous shops that told me there was no longer tires available in the sizes I needed. With the custom fender and fat rear tire I really could not go with a taller tire on the front or back, so customer for life…Thanks Rasca and Matt.
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November 2023 by P W
My daughter got her first helmet today and everyone is always so nice and helpful. If you have questions about helmets then, rascal (I think that's her name, that what my wife told me) will sit with you for as long as you need explaining and answering any questions you may have.
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November 2023 by Joshua Markowski
I came in as a first time customer I had just bought my first street bike that same day!Rascal helped me get all of my gear and was so incredibly helpful it was a really good experience!I will definitely frequent this place and plan on getting maintenance parts and gear here moving forward!
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November 2023 by Christopher Young
Matt, Sean, Rascal, and the rest of the staff at this location are the reason I’ve been coming here for years and will continue to do so. They’re professional, knowledgeable, friendly, and really understand “motorcycle people”. Getting fitted for a helmet, gear, or buying parts the people at this location will take care of you. I’ve had many complicated special orders and they come through every time. Don’t let the big name fool you, this has the “local motorcycle shop” vibe that you can feel the second you walk in the doors.
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September 2023 by Edwin Campos
I stopped in to check out new helmets. Rascal was the lady that helped me and not only was she super helpful by Teaching me the proper way to size a helmet she was also very professional, knowledgeable and friendly. First time in this store, now I know where to stop for my motorcycle needs whenever I’m in Portland.
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September 2023 by Jesica Trees
Staci has been knowledgeable and very helpful every time I've encountered her. I loved a jacket here but they didn't have the correct size. She quickly found the right size at another location and I went and picked it up. Quick and easy. Thank you.
