9AM - 5PM
2021 NE Sandy Blvd, Portland“We would like to tell you what a wonderful employee you have at the hood river branch. Karen has been the person we navigate to when ever we need help. She is very knowledgeable, very helpful and very pleasant to deal with. And you should feel lucky to have her.”
“They make the loan experience so much more accessible, especially for young people who may be inexperienced and unfamiliar with the process. I submitted an original loan request online and was contacted, and although that application was rejected, they worked with me to find other ways of helping me work toward what I submitted that application for to begin with. Would definitely recommend them for banking and loan services, they are awesome. Also, they overhauled their app recently and it is now incredible! Great experience all around”
“My sister, who is 73 years old and on Medicaid, was scammed today. The scammers took from her checking account all the money she had to pay for her Medicaid PACE program, which covers housing and medical services. Without this money, as of the first of the month she would be without a place to live and without medical care. I needed to borrow $1,500 quickly so as to make her whole. As a member of OCU, I called for help!Lynn referred me to my branch manager, Melissa Palmer, who asked me a few questions and determined that a personal loan would best serve my needs. Shortly, Melissa had a DocuSign document in my email in box. Within an hour, I had the needed funds available to keep my sister safe and secure.Melissa was very friendly, in addition to being helpful, knowledgeable, and really efficient. Her knowledge of credit union products the loan process helped get me to the product I needed quickly.I am extremely grateful to Melissa for her assistance today.”
“Wonderful help from Tish this morning regarding an auto draft issue I had!!! She was patient, listened, and knew exactly what needed to be done and how to accomplish it. Thank you so much Tish, and thanks to whomever hired you too!!! Appreciate you!”
2 - 5PM 9AM - 1PM
1615 SE Bybee Blvd, Portland“Friendly, neighborhood credit union. I love this place, so glad to have a branch nearby. I opened up an account here as a second credit union to stash my doubloons (hehehe), and such friendly, nice people. The service is great, the staff is nice, and their online services are excellent. There's not much to dislike here. Very nice and friendly credit union.”
“I’ve banked with Advantis as a small business owner for 7 years and have received nothing but the best service from all of the staff over the years. They are kind, friendly, and competent!Today I opened a personal account and member services Andi was very helpful in getting us set up for success!”
“Levi was very helpful is securing loans for vans. He stayed in touch throughout the whole process, we will be going to Onpoint in the future for business auto loans. Highly recommended.”
“Monifa, she was such a big help to myself and my biz Raving Mad Apple .. just made papper work so easy and streamlined it all ! I will be back such good customer service.”
“Got an auto loan through Unitus, overall a great smooth experience. My loan processor Omar was so amazingly helpful walking me through any questions I had, he processed everything so quickly and got me in my new car asap! Very grateful for him and satisfied with my unitus experience.”
2 - 5PM 9AM - 1PM
7717 SW Capitol Hwy, Portland“Had an excellent experience with Todd Twardowski as my mortgage officer for my first home purchase. He made things very smooth and gave me his honest opinions throughout the process. Unitus was able to meet or beat other competitive rates from larger lenders. I've been a member of Unitus for 7 years and it has been nothing but positive experiences.”
“Very good and friendly customer service! It’s nice having a credit union close by. They also accept coin deposits, which seems to be a rarity now! The app is a little outdated, but no big complaints.”
“I simply cannot say enough great things about NW preferred. Lyndsey Gossman gets it done! From commercial vehicle financing, to getting an additional credit card for the business that was not attached to my personal and finally getting my acquisition loan was all done seamless. With all the other turbulence of moving an office and acquiring another book of business NW preferred and Lyndsey were the one aspect of all variables that was consistent, diligent, right on time etc. etc. etc. If you are an insurance agent and you want to do business with someone who understands your business needs, look no further. Just call NW preferred and ask for the VIP services via Lyndsey Gossman. I know she was servicing lots of clients/apps and was sick and still never had an excuse, never missing a beat. Such a great experience!”
“Few Months ago I went to OnPoint and they did an AMAZING job!!! Not only were they thorough in their communication, but they went above and beyond to assist me with the process. They gave me very personalized attention and were the absolute best!Michael Nguyen On The 82nd Branch helped me with my Auto Loan and explained me About Everything it was Very helpful for me. He was nice, patient, and understanding. thanks again!!I highly recommend them for banking and any financial needs.”
9AM - 5:30PM
17884 SE McLoughlin Blvd, Portland“Joanna helped me out recently with a personal loan. The process was very quick and straightforward plus she did a great job explaining everything. Thanks to her I was able to get a new vehicle I’ve been searching for since the beginning of the year- so thank you!!”
9AM - 5PM
1535 NW 21st Ave, Portland“I'm new to the states, that implies learning how the financial system works and the people at Consolidate has been awesome walking me through the whole process. I'm happy that I chose them to become my primary account and hopefully it will be a long lasting relationship”
“Amazing!!! We just bought a house and Lou Xavier was our mortgage officer. She was outstanding in every way. From my first contact with her she was friendly, professional, knowledgeable and very personable. I’ve bought a dozen houses in the past and never have I had such an easy, smooth transaction. It was unbelievable. We are delighted with our home and so happy to be pleasantly surprised by a process we absolutely dreaded going into. No reason to fear! Thank you Trailhead and a special thanks to Lou!!”
“I love this little credit Union. I have set up a personal checking account, then a business account, then I got my daughter a savings account. They're always super courteous and very helpful and totally with it. They help me with the technology aspect and they are open for much of the day on Saturday. They are creative problem solvers. Go with this bank.”
“I really like Advantis Credit Union. The services provided are very clear, and Jonathan handled our business with great patience. It was an excellent experience.”
8:30AM - 5PM
95 SW Taylor St, Portland“Highly recommend, after being a member of IQ for 16 years, getting the run around, multiple people, I was recommended to Callie and Forrit.They helped me with what I needed right away, the same person handled my membership, account, loan, it all.Very grateful to be a part of this Credit Union and looking forward to working with Callie for anything I may need in the future. Thank you!”
“I've got to tell y'all about a great experience I recently had at Onoint Community on Lombard! As a freelance writer, I'm often solicited for work from various industries on various platforms. I was invited to apply for a position and was eventually 'hired' after I completed a very lengthy assessment. They had amazing GlassDoor Reviews, dozens of YouTube videos, and extensive social media accounts (including LinkedIn), so they were legit to me. Until they wanted to send me a check to purchase equipment. Yep. That's where it started to go south, but I still wasn't completely SURE. That's where my banker came in. I took the check to OnPoint Community Credit Union on N. Lombard and told the tellers I needed to talk to a banker privately (because I was feeling pretty embarrassed already- but I ALSO really needed confirmation). I spent a good hour with 'Jackie' (Deveraux?) in his office examining the check, doing further online research, and escalating the issue to the fraud department. When I left, neither one of us was completely convinced the company was a fraud since the check was issued from a real bank, but the fraud department was investigating. The next day, however, Jackie phoned me to tell me that I was almost involved in a disastrous scam that would have left me on the hook for almost 6K! The fraud department sees these scams all the time. Here's what I came to say: Scammers are savvy. Be proactive and protect yourself. Don't be afraid to meet your bankers, they are there to inform you and protect your money. Jackie's customer service was impeccable! I came in confused and skeptical but left feeling confident and 'saved' by Jackie from a situation that could have destroyed me financially. Bravo!”
9AM - 6PM
3404 SE Hawthorne Blvd, Portland“I just had the most lovely experience setting up a new account here! I walked in without an appointment and only sat in the lobby for about 30 seconds before Addam W. was able to help me. He was so incredibly kind and helpful, answered all of my questions and eased all of my anxieties, and the entire process was a breeze. I can't recommend this location, and Addam in particular, enough!!”
9:30AM - 12:30PM 1 - 5:30PM
4239 N Williams Ave, Portland“I used shared branching at this location to deposit a check that was too big for mobile deposit. I asked about other services I could access and they seemed quite knowledgeable. It was also a painless process to deposit the check.”
“This bank made getting my car loan a breeze! The process was incredibly smooth, and the staff guided me every step of the way. Their commitment to customer satisfaction is commendable. I highly recommend this bank for their excellent car loan services. Five stars! ⭐⭐⭐⭐⭐”
“The employees are wonderful - so helpful and easy to talk to. I end up going into the bricks and mortar because it is difficult to deposit into my account from other banks. That's my only complaint.”
“I needed a cashier’s check for rent and the brunette woman who helped me checked my account and gave me a funny look. She asked me which account from, and no one has ever asked me that. Clearly it would be my checking because there is less money in the savings. She still looked at me as if saying, “are you sure?”. I said to cancel and I will just go to the other teller and she didn’t even ask if there was anything wrong. She just gave me my id and card.I like the Burnside people better. And please tell you peeps to stop pointing out the balance. I’m 50 and I know how to check my balance.”
“I always get great service here, better than my previous bank. Super friendly and efficient staff !People that complain of it being slow probably go when there’s a line.It’s best to go during week and morning on Saturday.I’m very happy that I moved to Onpoint !”
“These guys are the real deal. They are quick, efficient, knowledgeable and super friendly! They make this area feel like a neighborhood. Connie is a superstar. I ❤ all ya'll!?”
“If you're planning on buying a car, do yourself a favor and get pre-approved for an auto loan here. Not only did I get a much lower interest rate, but the service here was exceptional. Esbeidy was so helpful every step of the way, even when the dealership tried to make things as difficult as possible with financing. Esbeidy came up with solutions, worked quickly, and was available when I had questions. She had a great attitude the whole way through the process even though it was already around closing time. I have always had nothing but great experiences here. Thank you Esbeidy and the rest of the team!”