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March 2024 by Gary L.
This Costco has a very good tasting to go deli section their ice cream taste great and is a fantastic price sometimes they even have their Sundays set for two for one. Of course the Costco hotdogs are always perfect
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March 2024 by Deedee C.
Love that there's a good selection of Asian goods here. Always lots of people but you can find parking . I find it weird that specialty items are sometimes hidden in the back corner where most people won't go to look.
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February 2024 by Kim G.
This location is super crowded, every day, all day. I only stopped here because I was heading back to Portland from The Gorge and needed to get gas and pick up a roasted chicken. Yes, the famous roasted chicken that feeds a family of 6 for just $4.99. The chickens were just getting packaged as I arrived and thought I was lucky to get one hot and fresh. But when I got it home, the dark meat was completely pink and raw. I was shocked as I figured the quality control on their number one loss leader would be exceptional. Luckily the breast meat was fine. I also grabbed some of the special Godiva heart candy that was around for Valentine's Day. A one pound bag of individually wrapped dark chocolate hearts filled with dark chocolate truffle. They are great in a candy dish, since they are individually wrapped, but even better when you unwrap it and put on a dessert dish as the accompaniment. I bought two bags! This is a large Costco and it is so much harder to navigate than my Tigard store and some of the items are not in the usual spot adding to the confusion. People everywhere, aisles are crowded and you have to wait to try to grab an item. The lines at the register are even longer, the parking lot crazier than the already crazy parking lots at Costco. I'll stick to the much smaller and far easier to navigate Costco right off I-5 in Tigard.
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February 2024 by Hermi Jensen
The staff are all pleasant and helpful. Special thank you to the pharmacy dept. To the lady pharmacist, she was so accommodating and very helpful yesterday I know your job is not easy as pharmacists play a crucial role in our medical team in the hospital but you still had that precious sweet attitude to help. This was at Costco by Airport way on 138th in Portland. . Thank you.
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February 2024 by Vanessa Razon
We like to shop at Costco
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February 2024 by Darlene Chapman
Store was not too busy.
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January 2024 by Parrichat C.
This review is for their trie shop. We got a flat tire and called them if we could go there to get it done today and a woman on the phone told us to come in and they would squeeze us in.We paid for $2xx for a tow truck to go there. My husband waited for almost 2 hours to be told that they could not do it today and he should not park at their shop. We had to call a tow truck and paid another $2xx to get it done somewhere else. Total cost just for the tow trucks is almost $500. If they could not do it today, they should have tell us in the first place. If you work minimum wage $500 is 32.3 hours of work (4 days of work), if you get paid $20/ hr, it's 25 hours of work or 3.1 days of work, if you get paid $30/ hr, that is 16 hours of work or 2 days.
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January 2024 by Nancy H.
This is a tricky review for me, as I am the biggest Costco fan imaginable. As I write this, I am wearing a Costco hoodie and sweatpants with "COSTCO" emblazoned on the front (I kid you not!). I love their warehouses, their products, their price points, their business model, and especially their customer service. I've been to Costcos all over North America. I can't imagine living without a membership (even when I lived alone for years, it paid off, having a membership, simply for the kitchen and household appliances and goods alone, and the clothes, and the books, and the Christmas decor and gifts). All that said, I encountered some issues with this particular Costco site. In many ways, this specific store is typical of the others re: lay-out, goods available, policies regarding members' entering and exiting (i.e., showing ID), etc. (Side note: I see some reviews criticizing Costco for cracking down on members having to show ID so often, and for employees double-checking member's ID photos. I don't blame Costco at all for doing this, as so many members have lent their ID's to friends and families, allowing non-members to take advantage of Costco benefits. I feel that this crackdown ultimately protects us Costco members as it helps the store keep its prices down). I made the mistake of visiting this store on a Sunday in the first week of January. As anyone knows, one should ALWAYS try to avoid going to Costco on a weekend, and the week after the holiday season is also awful planning. However, this was the only day I could go (I was visiting my kid in Portland and she needed items here and this was the only day in our schedule we could make it here). The parking lot was a zoo, worse than any I've seen, and we finally got a spot a gazillion miles away from the front door. Of course, it was pouring a hard rain at the time, too. I have rarely, if ever, see a Costco so crowded - and that includes the week leading up to Christmas. It was a ZOO. The aisles all seemed so much smaller, due to all the congestion from the foot traffic. It was difficult accessing some items on shelves. People were abandoning their carts willy-nilly to be able to navigate the store easier. It was the most chaotic, crowded scene I think I've ever seen in any Costco in my life. I don't blame Costco or this store for its popularity, but surely there are measures the store can take to mitigate this chaos. Have employees walk around the store when it's crowded, asking people not to abandon their carts, and moving carts that are left in the middle of aisles to the sides. During COVID, at my Vancouver Costco, they had employees walking the aisles holding up signs reminding people to keep their distance from others. Perhaps employees could do something similar when it gets crowded (especially to remind people not to abandon their carts), or post signs. All I know is, there must be some ways to make the store easier to navigate when it gets so busy. I feel SO SORRY for anyone who is mobility-challenged, as there'd be NO WAY they'd be able to shop in the store on the day I was there. One other thing: I was really surprised that the pharmacy was closed when I visited. I thought that all Costco pharmacy hours in all stores were the same, but perhaps I was wrong. At my Vancouver Costco, the pharmacy is open on Sundays, when the store is open. (I LOVE my Costco pharmacy! Excellent pricing on all my prescriptions, and I get most of my vaccines there, too. And I love how it's so accessible). Despite these issues, I still love Costco, for all the positive benefits of membership I've listed above. Plus their awesome customer service (I once returned an electric blanket that stopped working 3 years after purchase, on their advice to do so! No packaging, no receipt, heavily used - no problem! This was years ago, but I'll never forget it). Their food court can't be beat. Their prices can't be beat. Their pharmacy can't be beat. The quality of thier steaks and fish and chicke
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December 2023 by mallory wiekamp
My family just finished shopping here and witnessed an elderly gentleman fall in the parking lot, my husband immediately ran over to help this gentleman because he hit his head and could not get up. The Costco staff immediately ran out to assist and a handful more came carrying a large first aid kit to help the situation. We believe an ambulance was also called because of the severity of the fall. We didn't want to stick around to be in the way, they seemed to of had the situation handled when even a wheelchair was produced.Thank you costco for your attentive staff! I hope this gentleman is OK and heals quickly.
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December 2023 by Starla Goldade
This location in Portland is super busy. Line to get in and lines to check out are typical of all the locations I've ever been to, and this is no exception. Lines for gas are the longest I've ever seen, though. Great inventory and samples. Be prepared to inch along as you shop and treat shopping like insane traffic with cut-offs and road rage. Still, I return often.
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December 2023 by Susan B
The fact that it's so often jammed tells me many others share my views. Checkout lines may get long, but checkers are so efficient. The store has so many of my staples at such a great price. Their pharmacy has great prices. One warning: don't send a prescription here that you need today or tomorrow, like emergency antibiotics or similar - because they have a central pharmacy processing unit that some prescriptions go thru (I don't know which). It slows the process.
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December 2023 by Aaron Hamos
Busiest Costco I've ever been to. Took 20 minutes to find a parking spot. All of the free samples had people waiting for several minutes and were gone instantly. You will probably burn a gallon of gas waiting in the gas line.On the plus side they have employees doing traffic control at the self checkout so it goes smoothly. I don't know how a large hot dog costs the same amount it did 10 years ago.
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December 2023 by Chelsea M.
The Costco experience - at Costco's seemingly universally has gone downhill over the years but as of late it's getting nuts. I will enumerate on why this is the case but first this...@Costco, if you are requiring your customers to get out and show their Costco ID to prove you have a membership (and that in fact that membership card shows your exact face) more often than when your at an airport you have serious issues. It's become absolutely ridiculous. For example last night (around 8:30pm, because we go as late as possible to try to avoid the worst of their crowds, there are still lines but at least you might find a parking spot), we still had to park way back in the parking lot past their vehicle center in the dark and rain (that lot isn't well lit), we get out our ID's to show at the entrance. Now before that would be it until you arrived at the checkout counter but that certainly isn't the case anymore. Shortly after putting our ID's away we wove through the checkout lines and get to an area near supplements where we are AGAIN asked to stop everything, dig through our wallets and product our Costco card again before being allowed to proceed. After waiting in line to pickup a prescription we are again asked for our card to scan at the pharmacy. We go to pickup a shirt and a food item and then are asked to produce our card again before we are allowed to enter the "self"-checkout line and then again when we actually reach a checkout station. After all that and a Costco employee needing to sign off before completing the purchase we are then asked TWICE on the way out to present our ID's, once partway to the exit for some bizarre reason and then again at the exit station. I have even had an employee refuse me service & accuse me of stealing someone else's Costco card to use when my husband and I got ours mixed up one day. I'm the primary account holder but I had the card with my husbands photo accidentally. I kept trying to explain but was made to exit the Costco, prove I was on the account, and get a temporary ID before I was allowed to go back in and get my prescription (yeah I wasn't even trying to buy a regular item that time). I understand companies being concerned about theft but at this point we dread going to Costco anymore- it's become such a gigantic hassle. Costco that is basically ALWAYS incredibly overcrowded, but this particular Costco is so crowded they could basically buy a plot of land next to it and build an entire extra Costco and it would still be packed. We have been to Costco's not just all over the US but internationally as well so I feel like I'm in a good place to accurately leave this review. From all over the greater Seattle area, both Costco's in Vancouver, WA, the Portland area stores, stores throughout Oregon, throughout California (including the absolutely insanely busy one in Paulo Alto, many of the other California locations including the one near Huntington Beach which we were at this month, recently both the Costco in Mexico City and Cancún, Mexico...I could go on. Universally this business has gone downhill and the customer experience is suffering.
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October 2023 by Blake F.
Don't buy pumpkin pie when I first took a bite it felt like I was eating dry bread, there was some small plastic things in the pie i'm giving it a two star because it was sweet and thin. It would've been better if it wasn't so dry and if it didn't have plastic stuff in it. I threw away the pie.
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October 2023 by Amy S.
I love Costco. I shop there often. I recently was at the warehouse in Portland and was really upset to see that they have Bee Traps hanging on the shopping cart stalls in the parking lot. this is very disturbing! Ad a community we need to be preserving bees, not killing them!! Costco needs to remove these traps!