Costco Vision Center is a well-regarded optometry service that provides excellent customer experiences. Customers consistently praise the efficient and friendly staff, who make every effort to accommodate individual needs, even for those with mobility challenges. The optometrist is highly skilled, taking the time to understand each patient's unique situation and provide personalized solutions. The vision center offers a good selection of frames at reasonable prices, with customers frequently reporting faster turnaround times than promised. While the frame selection may not be the most extensive, the knowledgeable opticians are adept at helping customers find the right fit. During peak hours, there can be longer wait times, but the overall service and value are consistently praised. Customers appreciate the high-quality lenses and frames, as well as the exceptional customer service provided by the team, including Kaelin and her colleagues. The staff are described as kind, patient, and helpful, making the shopping experience a positive one. Many customers express their intention to return to Costco Vision Center for their future eyewear needs.
Hi. I've been twice now for glasses and both times everything was great. I've been lucky with shorter lines and the help I received was perfect both times.
January 2025
Accidentally broke frames …Tom had the frames fixed , lenses back , everything squared, tightened, better than ever all in 10 min !! WONDERFUL SERVICE !!! TY Tom !
January 2024
The lenses and frames have reasonable prices. The opticians (Kaelin and her colleagues) have good knowledge of the products, make helpful suggestions and provide excellent customer service. They are also kind and patient. Will come back!