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May 2024 by Matt B.
We gotten 3 nice (and expensive) custom Marvin windows installed with Classic Sash, and we are very pleased with them. Their staff is all professional and knowledgeable. The house was left perfectly clean after the installation was completed. No complaints.
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March 2024 by Christina C.
This is long overdue but better late than never! Our back French doors were failing and water was leaking whenever it was raining and windy. We were frustrated after visiting a different showroom twice and leaving confused with various quotes that we weren't confident fit our needs. We called a few places and came across Classic Sash & Door. They were professional over the phone and scheduled an appointment for Mark, the owner, to visit our home. Mark came to our house, took measurements, listened to what was important to us and advised us on our options. Mark is knowledgeable and also understands design. We got rid of the transom at the top of the French doors and replaced them with taller French doors in bold black with sleek handles. We now have a door that functions properly, is beautiful and completely modernizes our home. Thank you!!!
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February 2024 by Leslee York
Reliably great with all stages of projects we have hired them for. Excellent craftsmanship and beautiful results.
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February 2024 by Andrea Cohen
I had a great experience working with Bo and the entire team at Classic Sash & Door to replace 11 windows in my house. Bo paid particular attention to the style of my house and made excellent suggestions. He listened to my concerns about security and we were able to customize the placement of window locks so I can leave the windows open a bit wider than the factory installed locks which allows for more air flow. The guys doing the installation are skilled, neat and respectful. And, the Marvin windows are great quality. I highly recommend Classic Sash & Door Company.
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February 2024 by Rebecca Long
Very professional from the initial consultation appt, through install. Everyone was helpful, knowledgeable, and prompt to respond. The new windows are absolutely stunning. Classic Sash & Door are definitely the people you want when replacing doors and windows in Portland.
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February 2024 by Buffy Rhoades
Professional service and quality products. Exceptional experience from beginning to end.
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February 2024 by Janice Levi
The windows are beautiful. The team of installers were very friendly, polite and great focus on keeping areas clean. I was very impressed! Great work, great communication.
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February 2024 by Madeline Weissman
Great company to work with and my doors are beautiful. Thank you!
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February 2024 by Carol Stuart
Dash and door staff are professional and so helpful. Thomas who measured and helped us decide on the door was fantastic. He was with us from the beginning to the end of the project. Karen the ioffice manager is also extremely helpful and reliable in making sure the installation happens on time. Peter our installer was professional and knew exactly what he was doing. A true craftsman. Thank you. We love our new door.
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February 2024 by Jennifer Schumaker
From the estimate to the installation, Classic Sash and Door was excellent for our small remodel. The knowledge about the style and construction of our 100 year-old home that the estimator, Bo, shared was invaluable. We really wanted the new windows to match the rest of the house, and the space (my office/guest room) has been transformed in look, feel, and comfort! The windows are impeccably installed and the crew was professional, polite, and extremely attentive to safety and cleanliness. Everything was completed in the timeline they gave us at the beginning. We could not be happier with the service, the experience and the windows!
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February 2024 by Bruce Hinshaw
I have done many remodels in life and learned to be very picky in my choice contractors. I did get three bids for this project involving the upgrade of 12 windows. They were all very close but the superior professionalism of Classic Sash team was evident from the start. From the bidding process, where they did bring in their head carpenter to address the different challenge of the install so the bid would be correct.The installation team was respectful of my home, protecting floors, furniture, plants and at the end of everyday cleaning up the worksite so I had a neat home every night. The quality of the windows installation and finish carpentry was exceptional and at the end of the project the property was left in a perfect state.Through the different steps I interacted with the head of the company, sale team, office team, installation team and they where are very professional and a pleasure to deal with. I highly recommend them.
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February 2024 by David Roberts
After purchasing our home, one of the first projects my wife and I decided to tackle was replacing our original wood windows and front door. We strongly considered restoring the existing windows, but many had started to rot. Additionally, our original windows were single pane, and with our house being close to a busy road, a goal was to reduce the outside road noise. After researching several companies, we selected Classic Sash and Door.For the project's first phase, we had Classic Sash focus on our upstairs windows, a downstairs guest bedroom, and front door. About a year later, we contracted Classic Sash again for a second phase focused on our downstairs living room, dining room, kitchen, and bathroom. Overall, we're thrilled with the result and would hire them again in a heartbeat if needed.A goal for the second phase of the project was to ensure the new dining room and living room windows blended with the old-growth cedar paneling on our walls. Classic Sash ordered the windows with a bare wood interior and replaced the interior trim. They referred us to Duane Pontius to faux finish the windows/trim to blend with the existing old-growth cedar paneling. The end result was flawless. The new windows look like they've always been a part of our house.In retrospect, the only thing we would have done differently is to replace all windows with a full-frame replacement. We did a full-frame replacement for all downstairs windows and had inserts installed upstairs to save on cost. However, since our windows are relatively small, the ones with inserts are slightly smaller now. I don't put any of this on Classic Sash, as they informed us that the inserts would appear smaller once installed. However, I strongly recommend that anyone looking to replace smaller windows opt for full-frame replacements. The cost is a little higher, but it's well worth it.What we appreciated most about working with Classic Sash was their transparent pricing, attention to deal, and overall integrity. During the initial phase of our project there was a miscommunication about the interior wood finish of the windows. We assumed that the windows being ordered would arrive with a factory finish that closely resembled our existing trim. Instead, the windows arrived with a clear coat finish that made the windows stand out. To resolve the issue, Classic Sash agreed to cover the cost for Duane to faux finish the new windows to match our original trim. Contractually, they weren't obligated to do this but did so to ensure we were happy with the final result.To sum things up, if you're dealing with an old house like ours in the Portland Metro area and need new windows that fit the original style and character of your home, Classic Sash is the company to go with. Everyone we met from Classic Sash was a pleasure to work with.
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January 2024 by Kris Swanson
We had a front door recreated and installed by Classic Sash and Door. We live in Ladd’s Addition, an historic neighborhood in SE Portland, and needed to match our original door from 1932. We were very happy with all aspects of the job — the original assessment and consult, the door itself, the new hardware, the installation, the painting and staining, and the follow up when we had a question afterwards. Great communications and quality workmanship. I highly recommend them. They made a complicated project much easier.
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January 2024 by Ellie Godfrey
We had a window replaced over our kitchen sink. As with previous experiences with Classic Sash and Door, the quality of work and professionalism exceeded expectations. They are polite, efficient, thorough and superb quality.
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December 2023 by Amy Sanchez
From the design process with Thomas to the install process with Peter and crew, the final window product is worth the investment. The dry rot of one window was addressed and repaired and Peter took the time to describe and show pics of the underlying issue along with the outcome of the repair. We are very happy how the new windows keep with the spirit and character of our older home.
