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July 2024 by Veronica Garcia
I was helped by the bank clerk Aaron and he was probably one of the nicest bank clerks i’ve ever had very friendly and got my transaction done in a timely manner! Thank you!!
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February 2024 by Pamy
Bad customer service
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December 2023 by Luke Andersen
Drive thru and atm are always down super annoying
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October 2023 by TH
I've been a Chase customer of (primarily) this branch over the last 3+yrs, & have experienced friendly (but not fake) employees willing to help, listen, & understand what I needed. A couple of times, have had employees go above & far beyond to fix an issue I had, while providing polite professional attitudes.
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September 2023 by Pattye
The young man was very helpful, and solved the problem I had. Hopefully everything will be okay from now on.
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August 2023 by Mark Wiĺson
Vary good
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July 2023 by Yevette Portalatin
Visited this bank while shopping. Very convenient. While there I spoke with a Banking Associate by the name of Alex. I loved that he introduced himself and asked for my name. You never get greetings like that anymore. During our transaction we talked about some topics and I shared with him some bad experiences I had at another branch. He sympathized with me and took time to express that that is not the core values of the company and he would inform his manager about my experience. Even if nothing can be done about it, I truly appreciate his concern and the fact that he was listening. You need more Alex's in this business. Thank you!!
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May 2023 by Marcia Collins
Great customer service. Banked here for years and never had a problem.
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April 2023 by Vasiliy Y.
If I had an option to leave 0 stars I would. I haven't used this bank in a while and today was the last bit of it. I recommend everyone to go to Bank of America. Officially closing my account with chase.
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September 2022 by Raymond Johnson
At least the branches (some of them) still know what "customer service" means. Good luck with their phone reps
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March 2022 by P Tracey
The employees here were exceptionally helpful with solving my problem despite it being a busy branch. Chase customer service by phone (dealing with being locked out of my account) was awful, but this branch was a much less stressful experience. 5/5
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February 2022 by Myrna Denny
Went in today at 2:30 only employees behind the glass walked up to the counter asked to open an account and I was told that I would have to call a phone number and make an appointment during that I was the only one in the bank two ladies were at the window and there was one or two other people in there working they told me to go to the Fred Meyer counter and just cash my US Government check there Pretty sad customer service because they don’t need any business
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August 2021 by Jontray Quintrell
Personal banker Trent Jennings super quick super efficient. The Personal banker was handling various tasks professionally multitasking add an incredible level I have never seen or witnessed before I earn a Chase Bank branch, because of his efficiency and professionalism I have decided to go to this division branch more frequently and have made it my primary bank branch specifically because he assists in all the tasks speedily.
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October 2020 by Tasty Tuna Roll
Trent was super friendly and quick. One of the best banking experiences ever.
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September 2020 by Heather B.
They take for ever to post your deposit to your account and your debit card does not always work at stores and restaurants
