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July 2023 by Timmeye S
I do not recommend banking with Chase Bank. I considered being a customer but after the no resolution, rude demeanor of the teller, I never will be. I went into the West Burnside location to cash a check, written by a Chase Bank customer. The teller told me that they cannot cash checks over $2500 without having an account with them, that’s somewhat understandable. I went back to the check issuer and they exchanged the larger check for 2 smaller checks. I went back to the bank with the 2 checks, with written amounts less than the $2500 limit to appease the banks policy and the teller refused to cash them. “I won’t be able to cash these, I would have to do an override and I won’t do that for you, I won’t risk my job for someone that I don’t trust.” What??? Just no, I don’t trust you? Why not offer any resolution, maybe agree to cash one of the checks?I feel that I was discriminated against by this bank/teller, this was a huge inconvenience and left me without cash I needed over the weekend. Why not offer to cash one of the checks at least? I’m guessing they could look in the account holders account to see the funds are available? Anyway, this happened a few days ago and I’m obviously still upset by the experience.
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July 2023 by John Fly
Waited two days for Andrew Wittenberg from JPMorgan Chase & Co. to call me an hour late for a 5 minute phone call where he read from their website. What is this job position even called? Where can I get a job like this?
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July 2023 by Rick Felan
I had a good experience on a Friday at lunchtime. Teller was pleasant and attentive. In and out for specific denominations.
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February 2023 by Olivia L.
This is the friendliest Chase Bank in both Seattle, Washington and Portland, Oregon... except for that one bank teller. I don't usually go to this branch or location when that "Karen" is working. Sometimes, there is an older white woman who screams,... that "[She] is supposed to be helped before me because she is white and I'm not." I haven't been inside this Chase Bank since 2012... because it's not close to where I'm doing business. There have been multiple car crashes and accidents including pedestrians getting hit by cars and trucks at the nearby intersection. Mostly, I avoid going to the Zupan's (it's the only grocery store on this block).... that is in this plaza or outside mall area. There are better branches or locations for parking as well. I suggest taking TriMet, or getting a friend with a car to drop you off at the gas station down the street (it's on West Burnside) instead of driving your car, truck, or two wheeled motorized contraption. Don't forget this branch or location isn't open on Sundays.
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October 2022 by Sally Kneuven
Great service today from Hayley, the notary. Attention to detail and customer service were strong suits of hers.
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August 2022 by Deborah Garcia
Awesome customer service.
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August 2022 by brandon joesph
Closed on Saturday, how can chase have no banking options in a big city like this.
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May 2022 by Fredi Ortega
Everyone talking about the fossil file and making chase look bad, gas is almost 6 bucks a gallon, you happy now?
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May 2022 by Izzy Marie
Not open at 9:30, even though hours said 9am - 1pm.
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February 2022 by Pacífico De Romo
I've banked with you for years. I'm changing banks now because you had a commercial that had blax in it.
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January 2022 by John F.
This has got to be the worst Chase location in town ! From the ridiculous parking to the rude unhelpful employees inside. The atm outside has issues all the time, and when you are forced to go inside it's an absolute time waster.
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September 2021 by Johanan Ottensooser
Short staffed (1 banker, 1 teller), wasn’t able to help me with what I needed.I hate having to go into a branch at all, when they can’t do what needs to be done at a branch, it’s pretty ??
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June 2021 by Erica Johnson
If I can give 0 stars I would worst customer service ever...
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March 2021 by Maryus Martsyalis
Great notary service, thank you so much!
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September 2020 by Hana Opsahl
Too much employee turnovers, including management
