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February 2024 by Mariah Vanvoorhis
Christian was super helpful and very nice.
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November 2023 by Richard Grant
Bryan caught an error in my paper work. Thorough, professional and kind. Thank you!
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July 2023 by Michelle Bright
I was so nervous about opening a new bank account, but Brian made the process fast and easy. He was helpful, knowledgeable, transparent, and made sure I was well informed. He also offered me additional products and services to make sure I was taking advantage of all that Chase had to offer. After my appointment I received an email thanking me for my business. Who does that anymore?!?! I am so happy with the great customer service I received. Thank you for your excellence!
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July 2023 by John Fly
Waited two days for Andrew Wittenberg from JPMorgan Chase & Co. to call me an hour late for a 5 minute phone call where he read from their website. What is this job position even called? Where can I get a job like this?
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May 2023 by Anna V
Notary service is completely unavailable. Employees are nice enough, but unhelpful.
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February 2023 by Olivia L.
This is the Chase Bank branch or location where I was hoping to get an account in 2000. I was told that there wasn't a banker to help me until Thursday. I arrived Thursday that same week and I was told the bank was at lunch. I asked a few times pre Pandemic... "Is there a better time or day for me to get an appointment with the banker?" I was told that it depends upon when the banker takes their lunch. I prefer the location at 21st and West Burnside. My darling Husband prefers this branch or location when he is downtown. Now... because of mobile banking... I don't go inside this branch unless it's on the way to where I'm going downtown. I haven't used the ATM... although,... if you have a Chase Bank credit card with a working stripe the doors open on the smaller lobby during specific days and hours. Sometimes, the tellers ask me for a security question after I show my ID to them. I typically don't get asked for a security question... but sometimes... I do get asked by the bank teller who is the second teller window. There isn't parking on the street in front of this Chase Bank.
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July 2022 by Niasha Coleman
I like it
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July 2022 by David Davenport
Branch is Closed.
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July 2022 by DEE Lewis
I have been with chase a loooooong time everytime i go into the bank iam told i can do this and that online its my choice to come into the bank if i want and if they cannot serve with issues then there is no reason to bank there
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May 2022 by Jared Burns
Been to this branch a handful of times. Would say about half the time I am told they can't do what another branch can and will easily do. Could just be a lack of problem solving or being willing to look into an issue further, but in my experience they would rather just tell you no and send you on your way.
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May 2022 by Jakob Slemc
Chase Bank is still supporting the fossil fuel industry through BILLIONS of dollars in financing every year, despite them trying to greenwash it away.
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April 2022 by Dorothy Lewis
I have been with chase a loooooong time everytime i go into the bank iam told i can do this and that online its my choice to come into the bank if i want and if they cannot serve with issues then there is no reason to bank there
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November 2021 by Kimmer Goldblatt
I've known Morgan Montgomery for many years now. .What I've learned is Morgan knows the in's and out's of this business. He's always willing to go out on a limb to help you get your needs met. He's a really nice guy who's been in the business a long time and is still passionate about making people feel confident while handeling their money.Thank you Morgan for all you do!Kimmer Echo Natural Beauty
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September 2021 by Greg Garner
This branch is the worst. The staff is obnoxious and rude. And they are completely incompetent. They can’t get anything done at all.
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September 2021 by Jennifer Rogers
Political discrimination.
