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February 2024 by Rae Serrano
they waited till i called to reschedule my appointment due to snow to tell me they couldnt fix my car at all
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December 2023 by Asa Christiana
Excellent collision-repair shop. Our new car got rear-ended with significant damage. Classic Collision came highly recommended by my local mechanic. They took my car in exactly when they said they would, their staff was very professional and courteous, and the work was impeccable. The car looks and drives like it did out of the showroom.Services: Steering & suspension repair
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December 2023 by Kelsey Kline
I recently had the pleasure of working with Classic Collision, and I must say that my experience was nothing short of exceptional. From start to finish, the entire process was smooth, and I attribute much of that to Kyle, the estimator who assisted me.Kyle's expertise and helpful demeanor made the evaluation process a breeze. He took the time to thoroughly assess the damage to my vehicle and explained the repair process in a way that was easy to understand. It's evident that he is passionate about his work and genuinely cares about customer satisfaction.The turnaround time for the repairs was astonishingly quick. Classic Collision delivered on their promise of efficiency without compromising the quality of their work. I was pleasantly surprised to find my vehicle restored to its pre-accident condition sooner than expected.The entire team at Classic Collision demonstrated a high level of professionalism and commitment to customer service. The facility is well-maintained, and it's clear that they take pride in their work.I highly recommend Classic Collision for anyone in need of automotive repairs. If you're lucky enough to work with Kyle, you'll undoubtedly benefit from his knowledge and dedication to ensuring your experience is positive. Kudos to the team at Classic Collision for a job well done!
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November 2023 by TIM Geiszler
I called to schedule an appointment to repair all the dents and dings on my 2014 Mustang and he said that it's gonna be about 10,000 dollars over the phone. I said come on man, at least let me come in to get an estimate and he said the next appointment was December 5th. I just felt like he didn't want to do the work. I also told him that I got an estimate way under that, it was 4,800 so I wont be doing business with this place in the future.
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October 2023 by Nicholas S.
Been fighting with my insurance for almost 2 years over a hit/run. Finally started working with Classic Collision and they took all the pain out of it. Their service was friendly, fast, and communicative. They really went the extra mile going so far as to clean my car (they even found my wife's wallet which had been missing for several months and we'd given up on) and take care of an extra small issue they found. So excited to have this as an option. I don't to Yelp much these days, but wanted to make sure people know about this place.
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July 2023 by Nick Suckow
Came here after getting rear ended. Read solid reviews and had a personal recommendation. There were some issues and my car did have to be brought in more than once to get it completely done. But the staff was friendly and eventually everything was taken care of.Services: Painting
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July 2023 by Linda P.
Kept me informed the entire time with progress, costs, and estimated completion date. Understand that with fixing a damaged car, it is difficult to know at the beginning exactly what parts will be needed so keeping me in the loop is very much appreciated.
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April 2023 by AndSoven2
i think this is the best experience i had for a long time great customer service and the professionalism are in the top. i want to say thank you to Michelle she always answer my phone call and always friendly and right away i get all the answer i need to know. then Kyle this gentlemen who work on my car. He is awesome i get a text and email daily to update about my car and what they are doing with it, i think that is the coolest thing and i actually appreciate that update and i hope other shop do that so you don't worry about your car at all. i got my car back yesterday it's like brand new and I'm so happy. i highly recommend Classic Collision for repair. The Best experience.Services: Body & Trim
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April 2023 by Deb K.
My car was side-swiped by a person who attempted to go around me. She didn't even know she hit me!? Anyway, GEICO gave me one option to fix my new car. I was a bit leery but got no reason. I believe it was Zach who helped me. He was really thorough in explaining everything and put me at ease. He said they could get it looking brand new again. GEICO had a rental car waiting there for me so that was super convenient and Zach assured me they let the rental car agency know when they would be done and that I was to bring the rental car back there when they were done with my car. Ten days later, we got a text that my car was done. I kid you not! My car looked better than it did before my accident! Zach went over everything they did and all I had to do was pay my deductible and give them the rental car keys. Everyone I encountered there was great and very friendly. I couldn't have asked for a better experience at what started as a nightmare when my new car got hit. Thank you Zach and team. You guys are the best and I'm happy GEICO sent me there for my repairs!
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February 2023 by Kody G.
Customer service over ever experienced. Asked to borrow a screw driver and he handed me the wrong wine so I let him know. And he goes. "is that really not gonna work for you?" ... didn't work for him either
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February 2023 by Peter Shaw
The repair is taking a while. Which is ok, but the body shop didn’t contact me to let me know it would take longer. I don’t care how long it takes. I just don’t think it’s right to not communicate it with the customer. Especially since they said 5 days and we are going onto 2 weeks. Bad customer service.Service: Body & Trim
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October 2022 by Jonathan Salvador
It was my first time being at a body shop for really anything, I was rear ended and the rear bumper was very scuffed up.The entire service interaction from arriving to leaving was quick and friendly, and they returned the car in great condition.Very happy with the transaction!Service: Body & Trim
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September 2022 by Lele S.
I went to my car one morning to find someone had hit and punctured my bumper bar. Fortunately I was able to use insurance for it, even if the deductible still burned! My insurance company suggested Classic Collision, and I would also highly suggest them to anyone. Michelle at the front desk is delightful, she helped me work out dates for the repairs around my ridiculous schedule. I took my car in Monday, everyone was super nice and friendly and attentive. I was told they would call me Wednesday with an update but expected my car to be completed by Friday, I didn't hear from them and I called them Thursday for an update and was pleasantly surprised that they were just about to wash my car and it would be ready for collection at 4pm that day! I got there and they had vacuumed it as well!! My car came out significantly cleaner than it went in which I did not expect and it really made my day. I feel like I'm driving a brand new car. I also cannot thank them enough for their excellent customer service and speedy repair work and amazing sense of humor!
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September 2022 by Briana R.
I took my car in to get fixed up and it came back so much better than when I brought it in. I'm so pleased! My car was returned cleaner and the work looks great!! They also made the car rental so easy and smooth for me... I highly recommend
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August 2022 by WM CD
When I released my car to them I was told it would be an estimated 2-3 weeks for repair. It has been a month and half and still no estimated completion date. No one updated me either I keep having to call for updates. Will never go back here.
